About:Blank, please help.

  1. #1
    snowgod76 is offline Newbie

    About:Blank, please help.

    I have the same old about:blank redirect and slow down problems, any help you can offer would be much appreciated. following is my highjack this log file:

    Logfile of HijackThis v1.99.1
    Scan saved at 9:10:52 PM, on 02/17/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\gearsec.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Aws\WeatherBug\Weather.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\WINDOWS\System32\Msshll.exe
    C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MP***ENT.EXE
    C:\WINDOWS\System32\Scnex.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\HighjackThis\hijackthis1991.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,Default_Search_URL = http://www.search-explorer.net/go/to.php?id=g404
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = http://www.sharempeg.com/find/
    R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = http://www.sharempeg.com/find/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    R3 - URLSearchHook: (no name) - _{724F6607-4698-48F8-903F-120EA084E3F9} - (no file)
    N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Program Files\Netscape\Users\snowgod\prefs.js)
    O2 - BHO: (no name) - {04222CEA-5CF0-4143-9DD3-7AE9885FCE15} - C:\WINDOWS\System32\phc.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\LOM.ocx
    O3 - Toolbar: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - (no file)
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [sys] regedit -s sys.reg
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [host] C:\WINDOWS\system32\hosts.vbs
    O4 - HKLM\..\Run: [hirmb] C:\WINDOWS\hirmb.exe
    O4 - HKLM\..\Run: [Comm Driver] Commh32.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    O4 - HKLM\..\RunServices: [SysPilot] Fdxxl.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\Aws\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
    O8 - Extra context menu item: GoHip! - http://www.gohip.com/
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) - http://www2.verizon.net/update/msnwe...s/vzWebIns.CAB
    O18 - Filter: text/html - {20AE61A8-14DF-4F35-A810-BDF123FA5C01} - C:\WINDOWS\System32\phc.dll
    O18 - Filter: text/plain - {20AE61A8-14DF-4F35-A810-BDF123FA5C01} - C:\WINDOWS\System32\phc.dll
    O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe

    Thanks again for any help you can offer!
    Al

  2. #2
    owen is offline D-A-L Team Member (UK)
    Hello,
    Please download and install APM from here. Also download and install Ad-aware from here.

    Once you have installed Ad-aware, run the program and in the bottom right hand corner click Check For Updates. Update Ad-aware following the prompts and then close the program, we will use it later.

    Now disconnect from the internet, restart Hijack This and put a checkmark next to the following entries:

    R1 - HKCU\Software\Microsoft\Internet Explorer,Default_Search_URL = http://www.search-explorer.net/go/to.php?id=g404
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = http://www.sharempeg.com/find/
    R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = http://www.sharempeg.com/find/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R3 - URLSearchHook: (no name) - _{724F6607-4698-48F8-903F-120EA084E3F9} - (no file)
    O2 - BHO: (no name) - {04222CEA-5CF0-4143-9DD3-7AE9885FCE15} - C:\WINDOWS\System32\phc.dll
    O3 - Toolbar: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - (no file)
    O4 - HKLM\..\Run: [sys] regedit -s sys.reg
    O4 - HKLM\..\Run: [host] C:\WINDOWS\system32\hosts.vbs
    O4 - HKLM\..\Run: [hirmb] C:\WINDOWS\hirmb.exe
    O18 - Filter: text/html - {20AE61A8-14DF-4F35-A810-BDF123FA5C01} - C:\WINDOWS\System32\phc.dll
    O18 - Filter: text/plain - {20AE61A8-14DF-4F35-A810-BDF123FA5C01} - C:\WINDOWS\System32\phc.dll

    Now click Fix Checked

    After you have done that, start APM.

    In the top Window select explorer.exe
    After this, in the bottom Windows find phc.dll
    Right click phc.dll and choose Unload.
    Click OK

    Delete the following files and folders. If you can't delete them in Normal Mode, Boot into Safe Mode. Search for and delete files without a specific location:
    sys.reg
    C:\WINDOWS\system32\hosts.vbs
    C:\WINDOWS\hirmb.exe
    C:\WINDOWS\System32\phc.dll

    Now Start Ad-aware

    Click Start, select Perform Smart System Scan and then click Next.

    When the scan has finished, put a checkmark next to all spyware found (or right click and click Select All) and then click Next to remove it. You will be asked to confirm the removal, confirm it. You will be returned to the start screen of Ad-aware. Close Ad-aware.

    Reboot your PC.

    Download Crap Cleaner from here. Install it and then run it to clean your temporary folders.

    Post a fresh Hijack This log.

    These entries in your log:

    O4 - HKLM\..\Run: [Comm Driver] Commh32.exe
    O4 - HKLM\..\RunServices: [SysPilot] Fdxxl.exe

    Are related to G Data "PC Spion" which is PC Monitoring software. It captures all users activity on the PC. If you didn't install this software, then perhaps someone in your household or workplace is monitoring your activity.

  3. #3
    snowgod76 is offline Newbie
    did everything you mentioned, except sys.reg, and hosts.vbs were not found, even in hidden files in safe mode. Here is the new log:

    Logfile of HijackThis v1.99.1
    Scan saved at 2:32:19 PM, on 02/19/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\gearsec.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
    C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Aws\WeatherBug\Weather.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Program Files\iPod\bin\iPodService.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MP***ENT.EXE
    C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
    C:\WINDOWS\System32\wuauclt.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\HighjackThis\hijackthis1991.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Program Files\Netscape\Users\snowgod\prefs.js)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {43761312-822D-4855-94AD-B82E69400187} - C:\WINDOWS\System32\igc.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\LOM.ocx
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [Comm Driver] Commh32.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    O4 - HKLM\..\Run: [EMSet] C:\WINDOWS\System32\Dvc32.exe
    O4 - HKLM\..\RunServices: [SysPilot] Fdxxl.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\Aws\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) - http://www2.verizon.net/update/msnwe...s/vzWebIns.CAB
    O18 - Filter: text/html - {94DC6221-3689-4DD4-99F8-DEE6ABE732CC} - C:\WINDOWS\System32\igc.dll
    O18 - Filter: text/plain - {94DC6221-3689-4DD4-99F8-DEE6ABE732CC} - C:\WINDOWS\System32\igc.dll
    O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe

  4. #4
    owen is offline D-A-L Team Member (UK)
    Sorry about the response time. If you still have problems, please post a fresh log and I'll take a look.

  5. #5
    snowgod76 is offline Newbie
    thanks for the reply, here is the current log:

    Logfile of HijackThis v1.99.1
    Scan saved at 9:34:14 PM, on 02/24/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    C:\Program Files\iPod\bin\iPodService.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MP***ENT.EXE
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
    C:\HighjackThis\hijackthis1991.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

    res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

    res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride =

    127.0.0.1
    N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Program

    Files\Netscape\Users\snowgod\prefs.js)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM

    FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {43761312-822D-4855-94AD-B82E69400187} - C:\WINDOWS\System32\igc.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} -

    C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN

    Apps\ST\01.02.3000.1002\en-xu\stmain.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} -

    C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN

    Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\LOM.ocx
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN

    Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} -

    c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe

    -osboot
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [Comm Driver] Commh32.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN

    Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    O4 - HKLM\..\Run: [EMSet] C:\WINDOWS\System32\Dvc32.exe
    O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
    O4 - HKLM\..\RunServices: [SysPilot] Fdxxl.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\WEATHER.EXE 1
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon

    Online\SupportCenter\bin\matcli.exe
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} -

    C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

    C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} -

    C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation

    Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) -

    http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) -

    http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) -

    http://www2.verizon.net/update/msnwe...s/vzWebIns.CAB
    O18 - Filter: text/html - {94DC6221-3689-4DD4-99F8-DEE6ABE732CC} -

    C:\WINDOWS\System32\igc.dll
    O18 - Filter: text/plain - {94DC6221-3689-4DD4-99F8-DEE6ABE732CC} -

    C:\WINDOWS\System32\igc.dll
    O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software -

    C:\WINDOWS\System32\gearsec.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program

    Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee.com McShield (McShield) - Unknown owner -

    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc -

    C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates

    Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation -

    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe

  6. #6
    owen is offline D-A-L Team Member (UK)
    Hello,
    Please download and install APM from here. Also download and install Ad-aware from here.

    Once you have installed Ad-aware, run the program and in the bottom right hand corner click Check For Updates. Update Ad-aware following the prompts and then close the program, we will use it later.

    Now disconnect from the internet, restart Hijack This and put a checkmark next to the following entries:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {43761312-822D-4855-94AD-B82E69400187} - C:\WINDOWS\System32\igc.dll
    O4 - HKLM\..\Run: [Comm Driver] Commh32.exe
    O4 - HKLM\..\Run: [EMSet] C:\WINDOWS\System32\Dvc32.exe
    O4 - HKLM\..\RunServices: [SysPilot] Fdxxl.exe
    O18 - Filter: text/html - {94DC6221-3689-4DD4-99F8-DEE6ABE732CC} - C:\WINDOWS\System32\igc.dll
    O18 - Filter: text/plain - {94DC6221-3689-4DD4-99F8-DEE6ABE732CC} - C:\WINDOWS\System32\igc.dll

    Now click Fix Checked

    After you have done that, start APM.

    In the top Window select explorer.exe
    After this, in the bottom Windows find igc.dll
    Right click igc.dll and choose Unload.
    Click OK

    Delete the following files and folders. If you can't delete them in Normal Mode, Boot into Safe Mode:
    C:\WINDOWS\System32\Dvc32.exe
    C:\WINDOWS\System32\igc.dll

    Now Start Ad-aware

    Click Start, select Perform Smart System Scan and then click Next.

    When the scan has finished, put a checkmark next to all spyware found (or right click and click Select All) and then click Next to remove it. You will be asked to confirm the removal, confirm it. You will be returned to the start screen of Ad-aware. Close Ad-aware.

    Reboot your PC.

    Download Crap Cleaner from here. Install it and then run it to clean your temporary folders.

    Post a fresh Hijack This log.

  7. #7
    snowgod76 is offline Newbie
    sorry bout the delay, been out of town, ok, here is the most recent log file:

    Logfile of HijackThis v1.99.1
    Scan saved at 4:25:25 PM, on 03/01/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\gearsec.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
    C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Aws\WeatherBug\Weather.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MP***ENT.EXE
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\HighjackThis\hijackthis1991.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Program Files\Netscape\Users\snowgod\prefs.js)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\LOM.ocx
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\Aws\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) - http://www2.verizon.net/update/msnwe...s/vzWebIns.CAB
    O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe

  8. #8
    owen is offline D-A-L Team Member (UK)
    Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ALEXGI~1\LOCALS~1\Temp\se.dll/sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

    Click Fix Checked

    Reboot and post a fresh log

  9. #9
    snowgod76 is offline Newbie
    ok, here is the new log, thanks for all your help thusfar!

    Logfile of HijackThis v1.99.1
    Scan saved at 8:37:42 PM, on 03/03/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\gearsec.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MP***ENT.EXE
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    c:\program files\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Aws\WeatherBug\Weather.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\HighjackThis\hijackthis1991.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Program Files\Netscape\Users\snowgod\prefs.js)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.ex e
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\Aws\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) - http://www2.verizon.net/update/msnwe...s/vzWebIns.CAB
    O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFSERVICE.exe

  10. #10
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    Thats a clean log, how are things running?

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