Hi,

I have an unwanted toolbar on my PC that I cannot get rid of in spite of how many times that I run STOPzilla. It is the begin2search.com toolbar. Also, certain words are now always highlighted on my PC--in orange--and this is also new. Both of these things happened after I let my 13 year old nephew use my PC

Any advice? I paid for STOPzilla and will probably be asking for a refund since the software does not appear to do what it promises.

Logfile of HijackThis v1.98.2
Scan saved at 12:35:41 PM, on 8/29/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\WINDOWS\System32\xqlwgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\MultiPASS4\MPDBMgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijack This\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.begin2search.com/googlesidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.begin2search.com/googlesidesearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sympatico.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sympatico.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2search.com/googlesidesearch.html
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ohb - {4D568F0F-8AC9-40AB-88B7-415134C78777} - C:\WINDOWS\System32\winb2s32.dll
O2 - BHO: wmnetmur - {B89B966A-8800-5428-2ACC-B8D6EB6774F7} - C:\WINDOWS\System32\wmnetmur.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Begin2Search.com Bar - {52FE5233-367C-4EFB-BDD7-0BE4D212C107} - C:\WINDOWS\System32\winb2s32.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKLM\..\Run: [ifmlsjd] C:\WINDOWS\System32\xqlwgr.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8B3D8A69-C6FD-4407-9B24-1DCCC9B86E47}: NameServer = 206.47.244.12 206.47.244.42

Should I reinstall windows? Or should I just live with the annoyances? Does this toolbar present any kind of a risk to me?

No need hold on

Hello,bubbasmommy

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.begin2search.com/googlesidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.begin2search.com/googlesidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2search.com/googlesidesearch.html

These here if not using fix them
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sympatico.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sympatico.ca

O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O2 - BHO: ohb - {4D568F0F-8AC9-40AB-88B7-415134C78777} - C:\WINDOWS\System32\winb2s32.dll
O2 - BHO: wmnetmur - {B89B966A-8800-5428-2ACC-B8D6EB6774F7} - C:\WINDOWS\System32\wmnetmur.dll

O3 - Toolbar: Begin2Search.com Bar - {52FE5233-367C-4EFB-BDD7-0BE4D212C107} - C:\WINDOWS\System32\winb2s32.dll

O4 - HKLM\..\Run: [ifmlsjd] C:\WINDOWS\System32\xqlwgr.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

Make sure you can view hidden and system files: Instructions here

Then Boot to safe mode: Instructions here

Delete the following files\folders IF still present:
C:\WINDOWS\localNRD.dll<--This file
C:\WINDOWS\System32\winb2s32.dll<--This file
C:\WINDOWS\System32\wmnetmur.dll<--This file
C:\WINDOWS\System32\xqlwgr.exe<--This file
C:\WINDOWS\conscorr.exe<--This file

Then do this here

click start->settings->control panel->internet options->programs tab->RESET WEB SETTINGS

That will change everything back to defaults (M$)......

Change your homepage and search engines to whatever you wish and reset your pc.

When it boots back up, open IE and see if the page stays the way that you set it.

& this here

go for a free Online scan from Computer associates.

eTrust AV web scanner (Computer Associates)
http://www3.ca.com/virusinfo/virusscan.aspx

Tell us how it did. Write down names and locations of any files that cannot be cleaned, post that info here. OR go after them yourself and delete them.

Then let us know how it is running & show us new Logfile

HGD