Please Help! About:blank WIN ME
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Please Help! About:blank WIN ME
Please, help, I’m at wit’s end. I have searched every site and tried SO many things, I’m desperate! I have tried most everything suggested on many sites, I’m only making it worse every time. I have so many anti-spyware programs on my computer it’s not even funny. I’m sure when you experts see my log file, you’ll understand I really have no clue what the heck I’m doing. (Also seen in that I am running Win ME…I’m immune to the snickering). I’ve tried deleting the trusted sites, I’ve run CWshredder , I’ve run spybot, have spy sweeper, Ad aware, spyware doctor (which I was foolish enough to pay for and it’s done nothing but tell me I’ve gone from 10 to 26 to 32 to 60 infections and not removed any of them. I had already tried what a lot of other sites said to do before I found this forum, so according to the insturctions here, I've already messed up even more.
I have never attempted to use a forum and am also clueless about how to post correctly and search etc.
Enough rambling, I FINALLY got hijack this to download and here is my logfile from HijackThis:
Logfile of HijackThis v1.99.0
Scan saved at 9:08:04 PM, on 2/9/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\NTSH.EXE
C:\WINDOWS\SYSTEM\NTYW.EXE
C:\WINDOWS\SDKPY.EXE
C:\WINDOWS\SYSTEM\ATLRP32.EXE
C:\WINDOWS\SYSTEM\NTCH.EXE
C:\WINDOWS\SYSTEM\ATLDK.EXE
C:\WINDOWS\SYSTEM\ATLGA32.EXE
C:\WINDOWS\MFCRV32.EXE
C:\WINDOWS\SYSTEM\NETGY.EXE
C:\WINDOWS\SYSTEM\SYSPS32.EXE
C:\WINDOWS\NETAE32.EXE
C:\WINDOWS\NETQW.EXE
C:\WINDOWS\MFCCC32.EXE
C:\WINDOWS\SYSTEM\APPKP.EXE
C:\WINDOWS\SYSTEM\ATLXT32.EXE
C:\WINDOWS\MSLS32.EXE
C:\WINDOWS\APPWO32.EXE
C:\WINDOWS\SYSTEM\CRQN32.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\CSAFE\AUTOCHK.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\WINDOWS\SYSTEM\TIBS5.EXE
C:\WINDOWS\D3DY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\WINDOWS\NETAE32.EXE
C:\PROGRAM FILES\CHECKPOINT\SESSION AUTHENTICATION AGENT\FWSESSION.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\MSOFFICE.EXE
C:\PROGRAM FILES\INTERMUTE\SPYSUBTRACT\SPYSUB.EXE
C:\WINDOWS\NTSH.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SNDVOL32.EXE
C:\WINDOWS\SYSTEM\HPFBKG07.EXE
C:\WINDOWS\SYSTEM\HPFTBX07.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/mor...on/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\yagyl.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\yagyl.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system\yagyl.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\yagyl.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\yagyl.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\yagyl.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\yagyl.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Class - {263C1766-1226-AEB8-FBCE-9E775DCC183F} - C:\WINDOWS\WINIG32.DLL
O2 - BHO: Class - {E7E2D484-7A26-EF23-C096-5401260E38B0} - C:\WINDOWS\ATLXP32.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ESSOLO] ESSOLO.EXE
O4 - HKLM\..\Run: [ConfigSafe] C:\CSAFE\AUTOCHK.EXE
O4 - HKLM\..\Run: [vptray] c:\PROGRA~1\NORTON~1\vptray.exe
O4 - HKLM\..\Run: [PCHealth] c:\windows\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [BillMinder] C:\QUICKENW\BILLMIND.EXE
O4 - HKLM\..\Run: [41A4.TMP] C:\WINDOWS\TEMP\41A4.TMP.exe 0 28129
O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\SYSTEM\tibs5.exe
O4 - HKLM\..\Run: [D3DY.EXE] C:\WINDOWS\D3DY.EXE
O4 - HKLM\..\Run: [41A4.TMP.EXE] C:\WINDOWS\TEMP\41A4.TMP.EXE 3 28129
O4 - HKLM\..\RunServices: [rtvscn95] c:\PROGRA~1\NORTON~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] c:\PROGRA~1\NORTON~1\defwatch.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [NTYW.EXE] C:\WINDOWS\SYSTEM\NTYW.EXE
O4 - HKLM\..\RunServices: [MFCRV32.EXE] C:\WINDOWS\MFCRV32.EXE
O4 - HKLM\..\RunServices: [SDKPY.EXE] C:\WINDOWS\SDKPY.EXE
O4 - HKLM\..\RunServices: [ATLRP32.EXE] C:\WINDOWS\SYSTEM\ATLRP32.EXE
O4 - HKLM\..\RunServices: [NETAE32.EXE] C:\WINDOWS\NETAE32.EXE
O4 - HKLM\..\RunServices: [NTCH.EXE] C:\WINDOWS\SYSTEM\NTCH.EXE
O4 - HKLM\..\RunServices: [ATLGA32.EXE] C:\WINDOWS\SYSTEM\ATLGA32.EXE
O4 - HKLM\..\RunServices: [SYSPS32.EXE] C:\WINDOWS\SYSTEM\SYSPS32.EXE
O4 - HKLM\..\RunServices: [NETGY.EXE] C:\WINDOWS\SYSTEM\NETGY.EXE
O4 - HKLM\..\RunServices: [NTSH.EXE] C:\WINDOWS\NTSH.EXE
O4 - HKLM\..\RunServices: [MFCCC32.EXE] C:\WINDOWS\MFCCC32.EXE
O4 - HKLM\..\RunServices: [ATLDK.EXE] C:\WINDOWS\SYSTEM\ATLDK.EXE
O4 - HKLM\..\RunServices: [APPKP.EXE] C:\WINDOWS\SYSTEM\APPKP.EXE
O4 - HKLM\..\RunServices: [ATLXT32.EXE] C:\WINDOWS\SYSTEM\ATLXT32.EXE
O4 - HKLM\..\RunServices: [NETQW.EXE] C:\WINDOWS\NETQW.EXE
O4 - HKLM\..\RunServices: [CRQN32.EXE] C:\WINDOWS\SYSTEM\CRQN32.EXE
O4 - HKLM\..\RunServices: [APPWO32.EXE] C:\WINDOWS\APPWO32.EXE
O4 - HKLM\..\RunServices: [MSLS32.EXE] C:\WINDOWS\MSLS32.EXE
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE" /Q
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Session Authentication Agent.lnk = C:\Program Files\CheckPoint\Session Authentication Agent\FWSession.exe
O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\TOOLS\IESDPB.DLL
O12 - Plugin for .qt: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.static.topconverting.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted Zone: *.static.topconverting.com (HKLM)
O15 - Trusted IP range: 206.161.124.130 (HKLM)
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I had someone help me, It was HOURS of work, but I'm finally fixed!!!!!
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Glad to hear you got it sorted and sorry we didn't get to you sooner! Have a read of this:
Preventing it returning
After your problem has been resolved on the forum, it is an absoulute MUST to do the following steps to prevent the problem returning. Click on the link to get access to the software or webpage that I'm referring to.
1. Visit Windows Update
Pay a visit to Windows Update and scan for and download ALL Critical Updates and Service Packs. New updates are usually released monthly so check back to Windows Update every month.
2. Clean Up and Speed Up-
It is important that after you have had a spyware/virus infection that you clean up your PC (this includes cleaning out usage tracks, temporary files, emptying the recycle bin, etc). It is so important because during the installation and uninstallation of spyware (and most programs), many temporary or useless files are left behind. If you accidently run one of these files, you could end up with the problem returning. See the link above for lots of information on clearing out your PC and improving your PCs performance and general speed.
3. Consider an alternative browser or tighten IE settings-
Internet Explorer is installed on most systems and used by the majority of people, so of course its going to be a prime target for malware and hackers. To make the matters worse, Internet Explorer is very vulnerable to hijacks and the automatic installation of programs. This is how a lot of spyware enters your PC in the first place. So unless you secure Internet Explorer, you are seriously at risk. There is risk with any Internet browser, but even when IE is secured, there are still risks. IE can still be exploited as long as installed on your system, you don't necessarily have to use it, so this shows the importance of securing it. Here are five steps to take to Secure IE:- Install Sun Java instead of using MS Java VM. Get from www.java.com. Sun Java is much more secure.
- Scroll up and read about Windows Updates (number 1). This is essential to patch newly discovered flaws in Internet Explorer.
- Scroll down and read about Spyware Blaster (number 7. This is important so that nasty sites can't exploit your machine.
- Take a look at the article here. Scroll down to the "If you have to use MSIE" section and have a read of the information about the recommended security settings in IE. A program is also mentioned called IESPYADS, its is worth downloading and installing this.
If you wish to use an alternative browser that is perhaps more secure than IE, consider Mozilla Firefox, Mozilla, Opera or Netscape.
4. Download Antivirus Software-
If you haven't already got Antivirus software, you should download and install AVG Antivirus. It is freeware and is updated nearly every 2 days (sometimes more frequently if there are a lot of new viruses) and in my opinion, is better than some Antivirus software such as Norton. Antivirus software will prevent viruses infecting your system and it is important that you update it every two days or every week at the most.
5. Download a Firewall-
If you haven't already got a firewall, it is Very important that you download one. Firewalls will prevent unauthorised access to your computer and stop data leaking out of your computer. You may think that it won't happen to you, but Hackers don't care who you are, what you do, where you live or what you had for tea last Sunday on your holiday in the Lake District, they want your data. Firewalls will keep these sneaks out and one of the best is Sygate Personal Firewall, which happens to be freeware.
6. Spyware Scanners-
It is important that as well as having real time spyware protection, you have a spyware scanning application. If you have not already been told to download one earlier in this thread, it is a good idea to download Spybot Search And Destroy and Ad-aware. They are both spyware scanners and will search for a remove spyware. It is recommended that you have both, because one will pick up entries that the other misses. It is even a good idea to download these if you have other programs such as ASE, Spysweeper, Pest Patrol, etc, because one spyware scanner will not pick up everything. Please remember to update your spyware scanners weekly/fortnightly.
7. Prevent Spyware slipping through Internet Explorer-
Quite a lot of spyware slips through Internet Explorer if your settings are not tight enough. Spyware Blaster will help you prevent spyware slipping through and installing tracking cookies. Simply run it via Start> Programs> Spyware Blaster and click Enable All Protection and it will protect you. It doesn't even have to be open! Remember to update weekly/fortnightly.
8. Constant Spyware Protection-
It is important to have constant spyware protection. Spyware Guard works like an antivirus program but detects Spyware instead. It will constantly protect your system. Check for updates monthly.
All Of these steps are very important and it is HIGHLY recommended that you download all of the programs mentioned for your own safety. Remember to Update everything (including Windows using Windows Update)! It is also a good idea to perform weekly/fortnightly scans with Spybot S&D, Ad-aware and your antivirus software.
And last of all, please remember, that common sense is your greatest tool. Without it, spyware and other related Malware would rule!
