My husband is having major issues with his pc. He has pop-ups occur all the time. His computer locks up all the time. He cannot even check his yahoo mail. He has ran ad-aware, spybot and spysweeper, but nothing is helping so far. He tried to run Housecall online virus scan, but it caused an IE illegal operation. Could someone please help us?

TIA
Heather

Logfile of HijackThis v1.97.7
Scan saved at 8:13:28 AM, on 8/24/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\EASY INTERNET\ENCMONTR.EXE
C:\WINDOWS\SYSTEM\MSDTCW.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\TOSHIBSU.EXE
C:\WINDOWS\SYSTEM\THOTKEY.EXE
C:\WINDOWS\SYSTEM\PWRTRAY.EXE
C:\WINDOWS\SYSTEM\PSPCCARD.EXE
C:\TOSHIBA\IVP\ISM\PINGER.EXE
C:\PROGRAM FILES\TIOGA\CLIENT\BIN\TGCMD.EXE
C:\PROGRAM FILES\MOUSE\4DMAIN.EXE
C:\PROGRAM FILES\DEFENDER\DEFENDER PRO ANTI-VIRUS\AVPM.EXE
C:\PROGRAM FILES\THE CLEANER\TCM.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\WINDOWS\SYSTEM\MMSYSTEM481U.EXE
C:\PROGRAM FILES\DEFENDER\DEFENDER PRO ANTI-VIRUS\AVPM.EXE
C:\PROGRAM FILES\VBOUNCER\VIRTUALBOUNCER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\BDQG.EXE
C:\WINDOWS\SYSTEM\AZK4OX3S.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\SYSTEM/left.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:\windows\TEMP\sp.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://in.webcounter.cc/-/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://c:\windows\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://c:\windows\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:\windows\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.search-exe.com/nph-sea...ook=stmpl1&fw=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://c:\windows\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.search-exe.com/nph-sea...ook=stmpl1&fw=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R3 - URLSearchHook: (no name) - {9368D063-44BE-49B9-BD14-BB9663FD38FC} - (no file)
F1 - win.ini: run=C:\WINDOWS\fntldr.exe;c:\windows\fntldr.exe;c: \windows\COMMAND\fntldr.exe;C:\DOS\fntldr.exe;C:\P ROGRAM FILES\MICROSOFT SQL SERVER\80\TOOLS\BINN\fntldr.exe;C:\WINDOWS\SYSTEM\ fntldr.exe
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\REAL\TOOLBAR\REALBAR.DLL (file missing)
O3 - Toolbar: Search - {2CF0B992-5EEB-4143-99C0-5297EF71F444} - C:\WINDOWS\SYSTEM\STLBDIST.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [S3TRAY] S3tray.exe
O4 - HKLM\..\Run: [TOSHIBSU] TOSHIBSU.EXE
O4 - HKLM\..\Run: [THotkey] THotkey.exe
O4 - HKLM\..\Run: [TDspOff] TDspOff.Exe B
O4 - HKLM\..\Run: [PowerTray] PwrTray.EXE
O4 - HKLM\..\Run: [PsPCCard] PsPCCard.EXE
O4 - HKLM\..\Run: [TEscKey] TEscKey.exe
O4 - HKLM\..\Run: [TFunckey] TFuncKey.exe
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe
O4 - HKLM\..\Run: [TgAddServer] "C:\Program Files\tioga\Client\bin\tgfix.exe" /fds "http://vtsupport.answerteam.com/global"
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\tioga\Client\bin\tgcmd.exe" /nosystray
O4 - HKLM\..\Run: [tgsetsite] "C:\Program Files\tioga\Client\bin\tgfix.exe" /i /f "C:\Program Files\tioga\client\bin\toshibasup.dna"
O4 - HKLM\..\Run: [IrMon] IrMon.exe
O4 - HKLM\..\Run: [WheelMouse] C:\Program Files\Mouse\4dmain.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe
O4 - HKLM\..\Run: [Kaspersky Anti-Virus Lite] C:\Program Files\Defender\Defender Pro Anti-Virus\AvpM.exe
O4 - HKLM\..\Run: [ToshibaGLDocMon] "C:\PROGRAM FILES\TOSHIBA\TOSHIBA E-STUDIO CLIENT\GLDocMon.exe"
O4 - HKLM\..\Run: [Z] C:\WINDOWS\TEMP\Z.EXE
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\BXXS5.DLL,DllRun
O4 - HKLM\..\Run: [{2CF0B992-5EEB-4143-99C0-5297EF71F444}] rundll32.exe C:\WINDOWS\SYSTEM\STLBDIST.DLL,DllRunMain
O4 - HKLM\..\Run: [5LJ6J8#2B@K8FR] C:\WINDOWS\SYSTEM\Dyf0o5.exe
O4 - HKLM\..\Run: [Rundll32_8] rundll32.exe C:\WINDOWS\SYSTEM\INETP60.DLL,DllRunServer
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [tcactive] C:\PROGRAM FILES\THE CLEANER\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\PROGRAM FILES\THE CLEANER\tcm.exe
O4 - HKLM\..\Run: [Search-Exe] "C:\PROGRAM FILES\SE\V11\SE.EXE" /H
O4 - HKLM\..\Run: [iafftva] C:\WINDOWS\SYSTEM\udcsuqv\iafftva.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Encompass_ENCMONTR] C:\Program Files\Easy Internet\ENCMONTR.EXE
O4 - HKLM\..\RunServices: [MSDTC] msdtcw -start
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [RNAUI752t.exe] "C:\WINDOWS\SYSTEM\RNAUI752t.exe"
O4 - HKCU\..\Run: [wmdmps750i.exe] "C:\WINDOWS\SYSTEM\wmdmps750i.exe"
O4 - HKCU\..\Run: [MMSYSTEM481u.exe] "C:\WINDOWS\SYSTEM\MMSYSTEM481u.exe"
O4 - HKCU\..\Run: [MSR2C323l1049g.exe] "C:\WINDOWS\SYSTEM\MSR2C323l1049g.exe"
O4 - HKCU\..\Run: [isign32836t.exe] "C:\WINDOWS\SYSTEM\isign32836t.exe"
O4 - HKCU\..\Run: [GL2P6K329p.exe] "C:\WINDOWS\SYSTEM\GL2P6K329p.exe"
O4 - HKCU\..\Run: [jgmd400337c.exe] "C:\WINDOWS\SYSTEM\jgmd400337c.exe"
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - Startup: Virtual Bouncer.lnk = C:\Program Files\VBouncer\VirtualBouncer.exe
O9 - Extra button: Locators.com Search Bar (HKLM)
O9 - Extra 'Tools' menuitem: Locators.com Search Bar (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\cdlsp.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...880.3037962963
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.scd.yahoo.com/yog/y/fs10_x.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {140F03AE-0588-11D4-BD45-0050048A82BF} (eShare Web Collaboration Class) - http://chat.1800flowers.com/netagent/objects/emagic.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get...sh/swflash.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O19 - User stylesheet: C:\WINDOWS\Web\tips.ini (file missing)
O19 - User stylesheet: C:\WINDOWS\hh.htt (HKLM)

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