Hijack This Log

  1. 19-01-2005  #1
    Goldy
    Goldy is offline Newbie

    Re: IE and Firefox don't open! Help me!

    I have this exact same problem as of today

    I have to go through My Computer to access the net, otherwise I just get a Page Not Found message.

    I did have a few viruses which AVG put in the vault, I've used Spybot and got rid of any threats via that to. Now I'm at a loss of what to do?? I'll also post a log, thanks in advance

    Logfile of HijackThis v1.99.0
    Scan saved at 17:26:05, on 19/01/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
    C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\DeskAd Service\DeskAdServ.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\Internet Optimizer\optimize.exe
    C:\program files\180solutions\sais.exe
    C:\WINDOWS\system32\SahAgent.exe
    C:\WINDOWS\yxydgf.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\DeskAd Service\DeskAdKeep.exe
    C:\Program Files\FinePixViewer\QuickDCF.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\Program Files\BT Broadband Help\bin\mpbtn.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Tracey Morris\Local Settings\Temporary Internet Files\Content.IE5\NY43J9OP\hijackthis[3].exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_p...ount_id=153510
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_p...ount_id=153510
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_p...ount_id=153510
    O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~2.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
    O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
    O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
    O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
    O4 - HKLM\..\Run: [Power Scan] C:\Program Files\Power Scan\powerscan.exe
    O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\system32\SahAgent.exe
    O4 - HKLM\..\Run: [yxydgf] C:\WINDOWS\yxydgf.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
    O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/game...ts/y/tt3_x.cab
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/Cl...bridge-c18.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwa...0/0006_mp3.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/18c09372...p/RdxIE601.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/threatinfo/virusinfo/webscan.cab
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{0B076523-3CFC-4FAA-A63B-2F092202962E}: NameServer = 194.74.65.68 194.72.9.39
    O17 - HKLM\System\CS1\Services\Tcpip\..\{0B076523-3CFC-4FAA-A63B-2F092202962E}: NameServer = 194.74.65.68 194.72.9.39
    O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe

  3. 19-01-2005  #2
    owen
    owen is offline D-A-L Team Member (UK)
    Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_...count_id=153510
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_...count_id=153510
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_...count_id=153510
    O2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~2.DLL
    O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
    O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe
    O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
    O4 - HKLM\..\Run: [Power Scan] C:\Program Files\Power Scan\powerscan.exe
    O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\system32\SahAgent.exe
    O4 - HKLM\..\Run: [yxydgf] C:\WINDOWS\yxydgf.exe
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/C.../bridge-c18.cab
    O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softw....0/0006_mp3.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/18c0937...ip/RdxIE601.cab

    Click Fix Checked

    Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders.

    Delete the following files and folders:
    C:\PROGRA~1\SEARCH~1
    C:\Program Files\Windows AdControl
    C:\Program Files\DeskAd Service
    c:\program files\180solutions
    C:\Program Files\Power Scan
    C:\WINDOWS\system32\SahAgent.exe
    C:\WINDOWS\yxydgf.exe

    Reboot and post a fresh log
  4. 20-01-2005  #3
    Goldy
    Goldy is offline Newbie
    Hey

    Thanks so much for getting back to me so quickly

    I did what you advised and my IE is back working!!

    I will post a fresh log incase there's more to be dealt with, thanks again Owen

    Logfile of HijackThis v1.99.0
    Scan saved at 23:34:06, on 19/01/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
    C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\Internet Optimizer\optimize.exe
    C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\FinePixViewer\QuickDCF.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\BT Broadband Help\bin\mpbtn.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Tracey Morris\Local Settings\Temporary Internet Files\Content.IE5\NY43J9OP\hijackthis[4].exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
    O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
    O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/game...ts/y/tt3_x.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/threatinfo/virusinfo/webscan.cab
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{0B076523-3CFC-4FAA-A63B-2F092202962E}: NameServer = 194.74.65.68 194.72.9.39
    O17 - HKLM\System\CS1\Services\Tcpip\..\{0B076523-3CFC-4FAA-A63B-2F092202962E}: NameServer = 194.74.65.68 194.72.9.39
    O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
  5. 21-01-2005  #4
    owen
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    Thats a clean log! Glad to hear things worked out.

    Preventing it returning

    After your problem has been resolved on the forum, it is an absoulute MUST to do the following steps to prevent the problem returning. Click on the link to get access to the software or webpage that I'm referring to.

    1. Visit Windows Update
    Pay a visit to Windows Update and scan for and download ALL Critical Updates and Service Packs. New updates are usually released monthly so check back to Windows Update every month.

    2. Download Antivirus Software-
    If you haven't already got Antivirus software, you should download and install AVG Antivirus. It is freeware and is updated nearly every 2 days (sometimes more frequently if there are a lot of new viruses) and in my opinion, is better than some Antivirus software such as Norton. Antivirus software will prevent viruses infecting your system and it is important that you update it every two days or every week at the most.

    3. Download a Firewall-
    If you haven't already got a firewall, it is Very important that you download one. Firewalls will prevent unauthorised access to your computer and stop data leaking out of your computer. You may think that it won't happen to you, but Hackers don't care who you are, what you do, where you live or what you had for tea last Sunday on your holiday in the Lake District, they want your data. Firewalls will keep these sneaks out and one of the best is Sygate Personal Firewall, which happens to be freeware.

    4. Spyware Scanners-
    It is important that as well as having real time spyware protection, you have a spyware scanning application. If you have not already been told to download one earlier in this thread, it is a good idea to download Spybot Search And Destroy and Ad-aware. They are both spyware scanners and will search for a remove spyware. It is recommended that you have both, because one will pick up entries that the other misses. It is even a good idea to download these if you have other programs such as ASE, Spysweeper, Pest Patrol, etc, because one spyware scanner will not pick up everything. Please remember to update your spyware scanners weekly/fortnightly.

    5. Prevent Spyware slipping through Internet Explorer-
    Quite a lot of spyware slips through Internet Explorer if your settings are not tight enough. Spyware Blaster will help you prevent spyware slipping through and installing tracking cookies. Simply run it via Start> Programs> Spyware Blaster and click Enable All Protection and it will protect you. It doesn't even have to be open! Remember to update weekly/fortnightly.

    6. Constant Spyware Protection-
    It is important to have constant spyware protection. Spyware Guard works like an antivirus program but detects Spyware instead. It will constantly protect your system. Check for updates monthly.

    All Of these steps are very important and it is HIGHLY recommended that you download all of the programs mentioned for your own safety. Remember to Update everything (including Windows using Windows Update)! It is also a good idea to perform weekly/fortnightly scans with Spybot S&D, Ad-aware and your antivirus software.

    And last of all, please remember, that common sense is your greatest tool. Without it, spyware and other related Malware would rule!
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