Hi Owen,
Spud asked me to post this Hijack this result in this forum. My problem is, suddenly IE browser stopped connecting to any web page, showing only 'the page cannot be displayed.' Now I am connecting thru Opera. Can you help?

Logfile of HijackThis v1.98.0
Scan saved at 357 PM, on 1/4/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Norton Internet Security\NISUM.EXE
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\Program Files\Norton Internet Security\ccPxySvc.exe
D:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
D:\Program Files\Norton AntiVirus\navapsvc.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\WINDOWS\System32\igfxtray.exe
D:\WINDOWS\System32\hkcmd.exe
D:\Program Files\Common Files\InterVideo\FastTVSync\FastTVSync.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\WINDOWS\System32\rundll32.exe
D:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\WINDOWS\Twain_32\3600\HotKey.exe
D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE
D:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasDtServ.exe
D:\Program Files\InterVideo\WinDVD4PR\SchSvr.exe
D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
D:\Program Files\Easy\TV Capture\RemoteCtl.exe
D:\Program Files\SpywareGuard\sgmain.exe
D:\Program Files\MRU-Blaster\scheduler.exe
D:\Program Files\SpywareGuard\sgbhp.exe
D:\WINDOWS\System32\wuauclt.exe
H:\F2\Old E\Ent.B.U\Hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rediff.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - D:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [FastTVSync] "D:\Program Files\Common Files\InterVideo\FastTVSync\FastTVSync.exe"
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "D:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AME_CSA] rundll32 amecsa.cpl,RUN_DLL
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [HotKey] D:\WINDOWS\Twain_32\3600\HotKey.exe
O4 - HKLM\..\Run: [EPSON Stylus C41 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE /P23 "EPSON Stylus C41 Series" /O5 "LPT1:" /M "Stylus C41"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] D:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [gcasServ] "D:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunOnce: [MRUBlaster] D:\Program Files\MRU-Blaster\indexcleaner.exe -CACHE
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: SpywareGuard.lnk = D:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: MRU-Blaster Scheduler.lnk = D:\Program Files\MRU-Blaster\scheduler.exe
O4 - Startup: MRU-Blaster Silent Clean.lnk = D:\Program Files\MRU-Blaster\mrublaster.exe
O4 - Global Startup: InterVideo Scheduler server.lnk = D:\Program Files\InterVideo\WinDVD4PR\SchSvr.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: TV Capture Remote Control.lnk = D:\Program Files\Easy\TV Capture\RemoteCtl.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Save F&lash with FlashCapture - res://D:\Program Files\FlashCapture\fciext.dll/FCIEXT.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: FlashCapture - {753BBC4B-CC73-4fb8-A5B5-CA09C804C1DD} - res://D:\Program Files\FlashCapture\fciext.dll/FCIEXT.htm (file missing)
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://D:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab

First of all, visit Windows Update (http://windowsupdate.microsoft.com) and download all Critical Updates and Service Packs. You are 2 service packs behind.

Once you have done that, update Hijack This from http://hjt.isecureit.co.uk and then post a fresh log.

Hi Owen,
I have updated the IE explorer and has run The new Hijack this. Here is the result:

Logfile of HijackThis v1.99.0
Scan saved at 6:03:04 PM, on 1/4/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Norton Internet Security\NISUM.EXE
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\Program Files\Norton Internet Security\ccPxySvc.exe
D:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
D:\Program Files\Norton AntiVirus\navapsvc.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\WINDOWS\System32\igfxtray.exe
D:\WINDOWS\System32\hkcmd.exe
D:\Program Files\Common Files\InterVideo\FastTVSync\FastTVSync.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\WINDOWS\System32\rundll32.exe
D:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\WINDOWS\Twain_32\3600\HotKey.exe
D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE
D:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
D:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasDtServ.exe
D:\Program Files\InterVideo\WinDVD4PR\SchSvr.exe
D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
D:\Program Files\Easy\TV Capture\RemoteCtl.exe
D:\Program Files\SpywareGuard\sgmain.exe
D:\Program Files\MRU-Blaster\scheduler.exe
D:\Program Files\SpywareGuard\sgbhp.exe
D:\WINDOWS\System32\wuauclt.exe
H:\F2\Old E\New Ent\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rediff.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - D:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [FastTVSync] "D:\Program Files\Common Files\InterVideo\FastTVSync\FastTVSync.exe"
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "D:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AME_CSA] rundll32 amecsa.cpl,RUN_DLL
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [HotKey] D:\WINDOWS\Twain_32\3600\HotKey.exe
O4 - HKLM\..\Run: [EPSON Stylus C41 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE /P23 "EPSON Stylus C41 Series" /O5 "LPT1:" /M "Stylus C41"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] D:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [gcasServ] "D:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunOnce: [MRUBlaster] D:\Program Files\MRU-Blaster\indexcleaner.exe -CACHE
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: SpywareGuard.lnk = D:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: MRU-Blaster Scheduler.lnk = D:\Program Files\MRU-Blaster\scheduler.exe
O4 - Startup: MRU-Blaster Silent Clean.lnk = D:\Program Files\MRU-Blaster\mrublaster.exe
O4 - Global Startup: InterVideo Scheduler server.lnk = D:\Program Files\InterVideo\WinDVD4PR\SchSvr.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: TV Capture Remote Control.lnk = D:\Program Files\Easy\TV Capture\RemoteCtl.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Save F&lash with FlashCapture - res://D:\Program Files\FlashCapture\fciext.dll/FCIEXT.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: FlashCapture - {753BBC4B-CC73-4fb8-A5B5-CA09C804C1DD} - D:\Program Files\FlashCapture\fciext.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - D:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - D:\WINDOWS\web\related.htm
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://D:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9B1146D0-E6A9-4841-B63B-E5EF83F6C9A0}: NameServer = 203.145.184.13 202.56.250.5
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service - Symantec Corporation - D:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - D:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager - Symantec Corporation - D:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TuneUp WinStyler Theme Service - TuneUp Software GmbH - D:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe

The explorer problem is still there even after installation and updating of the latest IE