Hijacked home page - about:blank

  1. 02-01-2005  #1
    Webuser
    Webuser is offline Newbie

    Hijacked home page - about:blank

    My Internet Explorer has been hijacked. The home page setting has been set to "about:blank" and cannot be reset.

    Per the guidelines in this forum, I ran the Spybot - Search and Destroy and Ad-Aware applications. They found a number of objects which I deleted.

    Thanks for your help. My log file is:

    Logfile of HijackThis v1.99.0
    Scan saved at 3:08:07 PM, on 1/2/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
    C:\Program Files\CA\eTrust\Antivirus\InoRT.exe
    C:\Program Files\CA\eTrust\Antivirus\InoTask.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\LogWatNT.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\SigmaTel\C-Major Audio\stacmon.exe
    C:\WINDOWS\system32\ICO.EXE
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\program files\support.com\client\bin\tgcmd.exe
    C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\PROGRA~1\CA\eTrust\ANTIVI~1\realmon.exe
    C:\PROGRA~1\ZONELA~1\INTEGR~1\iclient.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\mshta.exe
    C:\Program Files\PowerPanel\Program\PcfMgr.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Aware.exe
    C:\WINDOWS\hh.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\PROGRA~1\THEWEA~1\DWHEAR~1.EXE
    C:\PROGRA~1\Netscape\Netscape\Netscp.exe
    C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    C:\DOCUMENTS AND SETTINGS\EDWARD\DESKTOP\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?Link...8&clcid=0x0409
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = ftp=internetpln.eds.com:81;gopher=internetpln.eds. com:80;http=internetpln.eds.com:80;https=internetp ln.eds.com:443
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost;*.eds.com;<local>
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: DOMP Class - {4C1B116F-2860-46db-8E6C-B4BFC4DFD683} - C:\WINDOWS\ietlbass32.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\C-Major Audio\stacmon.exe
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\bin\tgcmd.exe /server
    O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
    O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe " -boot
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\eTrust\ANTIVI~1\realmon.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\jre1.5.0\bin\jusched.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\PROGRA~1\ZONELA~1\INTEGR~1\iclient.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
    O4 - HKCU\..\Run: [Desktop Weather 3] C:\PROGRA~1\THEWEA~1\THEWEA~1.EXE
    O4 - HKCU\..\Run: [DWHeartbeatMonitor] C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Copy of MS Office.hta
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: PowerPanel.lnk = ?
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: VPN Dialer (OnStartup).lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Edit with &XML Spy - C:\Program Files\Altova\xmlspy\spy.htm
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\jre1.5.0\bin\npjpi150.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\jre1.5.0\bin\npjpi150.dll (file missing)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
    O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
    O13 - WWW. Prefix: http://ehttp.cc/?
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdc...cx_tgctlcm.jsp
    O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: eTrust Antivirus RPC Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
    O23 - Service: eTrust Antivirus Realtime Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoRT.exe
    O23 - Service: eTrust Antivirus Job Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoTask.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Event Log Watch - Unknown - C:\WINDOWS\LogWatNT.exe
    O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: VAIO Media Music Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe
    O23 - Service: VAIO Media Music Server (HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe
    O23 - Service: VAIO Media Music Server (UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Photo Server - Sony Corporation - C:\Program Files\Sony\Photo Server\appsrv\PhotoAppSrv.exe
    O23 - Service: VAIO Media Photo Server (HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Photo Server (UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

  3. 03-01-2005  #2
    owen
    owen is offline D-A-L Team Member (UK)
    Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
    O2 - BHO: DOMP Class - {4C1B116F-2860-46db-8E6C-B4BFC4DFD683} - C:\WINDOWS\ietlbass32.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O13 - WWW. Prefix: http://ehttp.cc/?

    Click Fix Checked

    Reboot and post a fresh log
  4. 04-01-2005  #3
    Webuser
    Webuser is offline Newbie
    Owen,

    I did as you instructed. Don't know if this helps, but I've noticed in the past few days whenever I start up my laptop, a popup window appears displaying the contents of the file "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\MS Office.hta". It's a bunch of gibberish with a legible phrase that includes some profane language. I'm thinking this might be part of the problem.

    Below is a fresh log file. Thanks again for your help.....Ed

    Logfile of HijackThis v1.99.0
    Scan saved at 9:14:10 PM, on 1/3/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
    C:\Program Files\CA\eTrust\Antivirus\InoRT.exe
    C:\Program Files\CA\eTrust\Antivirus\InoTask.exe
    C:\WINDOWS\LogWatNT.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\SigmaTel\C-Major Audio\stacmon.exe
    C:\WINDOWS\system32\ICO.EXE
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\program files\support.com\client\bin\tgcmd.exe
    C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\PROGRA~1\CA\eTrust\ANTIVI~1\realmon.exe
    C:\PROGRA~1\ZONELA~1\INTEGR~1\iclient.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Netscape\Netscape\Netscp.exe
    C:\WINDOWS\System32\mshta.exe
    C:\Program Files\PowerPanel\Program\PcfMgr.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Edward\Desktop\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?Link...8&clcid=0x0409
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = ftp=internetpln.eds.com:81;gopher=internetpln.eds. com:80;http=internetpln.eds.com:80;https=internetp ln.eds.com:443
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost;*.eds.com;<local>
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: DOMP Class - {4C1B116F-2860-46db-8E6C-B4BFC4DFD683} - C:\WINDOWS\ietlbass.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\C-Major Audio\stacmon.exe
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\bin\tgcmd.exe /server
    O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
    O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe " -boot
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\eTrust\ANTIVI~1\realmon.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\jre1.5.0\bin\jusched.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\PROGRA~1\ZONELA~1\INTEGR~1\iclient.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Copy of MS Office.hta
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: PowerPanel.lnk = ?
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: VPN Dialer (OnStartup).lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Edit with &XML Spy - C:\Program Files\Altova\xmlspy\spy.htm
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\jre1.5.0\bin\npjpi150.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\jre1.5.0\bin\npjpi150.dll (file missing)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
    O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
    O13 - DefaultPrefix: http://ehttp.cc/?
    O13 - WWW Prefix: http://ehttp.cc/?
    O13 - WWW. Prefix: http://ehttp.cc/?
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdc...cx_tgctlcm.jsp
    O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: eTrust Antivirus RPC Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
    O23 - Service: eTrust Antivirus Realtime Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoRT.exe
    O23 - Service: eTrust Antivirus Job Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoTask.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Event Log Watch - Unknown - C:\WINDOWS\LogWatNT.exe
    O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: VAIO Media Music Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe
    O23 - Service: VAIO Media Music Server (HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe
    O23 - Service: VAIO Media Music Server (UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Photo Server - Sony Corporation - C:\Program Files\Sony\Photo Server\appsrv\PhotoAppSrv.exe
    O23 - Service: VAIO Media Photo Server (HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Photo Server (UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
  5. 04-01-2005  #4
    owen
    owen is offline D-A-L Team Member (UK)
    Download the attached RepairIE4XP.zip.

    Unzip it and double click the RepairIE4XP.reg and confirm the merge with the registry. You will receive a successful message.

    Then you need to boot into Safe Mode

    Go to C:\Documents and Settings\All Users\Start Menu\Programs\Startup and delete:
    MSOffice.hta
    Copy of MS Office.hta

    Also delete:
    C:\WINDOWS\ietlbass.dll

    Reboot and post a fresh Hijack This log.
    Attached Files
  6. 05-01-2005  #5
    Webuser
    Webuser is offline Newbie
    Thanks a lot, Owen. My IE browser is fixed now.

    Here's my last log:

    Logfile of HijackThis v1.99.0
    Scan saved at 11:20:36 PM, on 1/4/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
    C:\Program Files\CA\eTrust\Antivirus\InoRT.exe
    C:\Program Files\CA\eTrust\Antivirus\InoTask.exe
    C:\WINDOWS\LogWatNT.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\SigmaTel\C-Major Audio\stacmon.exe
    C:\WINDOWS\system32\ICO.EXE
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\program files\support.com\client\bin\tgcmd.exe
    C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\PROGRA~1\CA\eTrust\ANTIVI~1\realmon.exe
    C:\PROGRA~1\ZONELA~1\INTEGR~1\iclient.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Netscape\Netscape\Netscp.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\Program Files\PowerPanel\Program\PcfMgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Edward\Desktop\hijackthis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?Link...8&clcid=0x0409
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = ftp=internetpln.eds.com:81;gopher=internetpln.eds. com:80;http=internetpln.eds.com:80;https=internetp ln.eds.com:443
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost;*.eds.com;<local>
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: DOMP Class - {4C1B116F-2860-46db-8E6C-B4BFC4DFD683} - C:\WINDOWS\ietlbass.dll (file missing)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\C-Major Audio\stacmon.exe
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\bin\tgcmd.exe /server
    O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
    O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe " -boot
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\eTrust\ANTIVI~1\realmon.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\jre1.5.0\bin\jusched.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\PROGRA~1\ZONELA~1\INTEGR~1\iclient.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: PowerPanel.lnk = ?
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: VPN Dialer (OnStartup).lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Edit with &XML Spy - C:\Program Files\Altova\xmlspy\spy.htm
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\jre1.5.0\bin\npjpi150.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\jre1.5.0\bin\npjpi150.dll (file missing)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
    O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdc...cx_tgctlcm.jsp
    O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: eTrust Antivirus RPC Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
    O23 - Service: eTrust Antivirus Realtime Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoRT.exe
    O23 - Service: eTrust Antivirus Job Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoTask.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Event Log Watch - Unknown - C:\WINDOWS\LogWatNT.exe
    O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: VAIO Media Music Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe
    O23 - Service: VAIO Media Music Server (HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe
    O23 - Service: VAIO Media Music Server (UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Photo Server - Sony Corporation - C:\Program Files\Sony\Photo Server\appsrv\PhotoAppSrv.exe
    O23 - Service: VAIO Media Photo Server (HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Photo Server (UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    I will recommend this site to others.....Ed
  7. 05-01-2005  #6
    owen
    owen is offline D-A-L Team Member (UK)
    Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
    O2 - BHO: DOMP Class - {4C1B116F-2860-46db-8E6C-B4BFC4DFD683} - C:\WINDOWS\ietlbass.dll (file missing)

    Click Fix Checked

    Reboot and post a fresh log
  8. 06-01-2005  #7
    Webuser
    Webuser is offline Newbie
    Here's my latest log. Thanks.

    Logfile of HijackThis v1.99.0
    Scan saved at 11:40:31 PM, on 1/5/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
    C:\Program Files\CA\eTrust\Antivirus\InoRT.exe
    C:\Program Files\CA\eTrust\Antivirus\InoTask.exe
    C:\WINDOWS\LogWatNT.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\SigmaTel\C-Major Audio\stacmon.exe
    C:\WINDOWS\system32\ICO.EXE
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\program files\support.com\client\bin\tgcmd.exe
    C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\PROGRA~1\CA\eTrust\ANTIVI~1\realmon.exe
    C:\PROGRA~1\ZONELA~1\INTEGR~1\iclient.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Netscape\Netscape\Netscp.exe
    C:\Program Files\PowerPanel\Program\PcfMgr.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Documents and Settings\Edward\Desktop\hijackthis.exe
    C:\WINDOWS\system32\wuauclt.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?Link...8&clcid=0x0409
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = ftp=internetpln.eds.com:81;gopher=internetpln.eds. com:80;http=internetpln.eds.com:80;https=internetp ln.eds.com:443
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost;*.eds.com;<local>
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\C-Major Audio\stacmon.exe
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\bin\tgcmd.exe /server
    O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
    O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe " -boot
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\eTrust\ANTIVI~1\realmon.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\jre1.5.0\bin\jusched.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\PROGRA~1\ZONELA~1\INTEGR~1\iclient.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: PowerPanel.lnk = ?
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: VPN Dialer (OnStartup).lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Edit with &XML Spy - C:\Program Files\Altova\xmlspy\spy.htm
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\jre1.5.0\bin\npjpi150.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\jre1.5.0\bin\npjpi150.dll (file missing)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
    O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdc...cx_tgctlcm.jsp
    O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: eTrust Antivirus RPC Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
    O23 - Service: eTrust Antivirus Realtime Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoRT.exe
    O23 - Service: eTrust Antivirus Job Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\Antivirus\InoTask.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Event Log Watch - Unknown - C:\WINDOWS\LogWatNT.exe
    O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: VAIO Media Music Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe
    O23 - Service: VAIO Media Music Server (HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe
    O23 - Service: VAIO Media Music Server (UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Photo Server - Sony Corporation - C:\Program Files\Sony\Photo Server\appsrv\PhotoAppSrv.exe
    O23 - Service: VAIO Media Photo Server (HTTP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Photo Server (UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
    O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
  9. 07-01-2005  #8
    owen
    owen is offline D-A-L Team Member (UK)
    Thats a clean log, how are things running?
  10. 08-01-2005  #9
    Webuser
    Webuser is offline Newbie
    Things are running A-Ok. Thanks for your help. My New Year is happier now.
    Happy New Year!

    Ed
  11. 08-01-2005  #10
    owen
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    Happy New Year to you too, but it may not be happy in this forum, 2004 was the worst ever year for virus and spyware infections and they expect 2005 to be no better .Glad to here its solved, have a read of this info:

    Preventing it returning

    After your problem has been resolved on the forum, it is an absoulute MUST to do the following steps to prevent the problem returning. Click on the link to get access to the software or webpage that I'm referring to.

    1. Visit Windows Update
    Pay a visit to Windows Update and scan for and download ALL Critical Updates and Service Packs. New updates are usually released monthly so check back to Windows Update every month.

    2. Download Antivirus Software-
    If you haven't already got Antivirus software, you should download and install AVG Antivirus. It is freeware and is updated nearly every 2 days (sometimes more frequently if there are a lot of new viruses) and in my opinion, is better than some Antivirus software such as Norton. Antivirus software will prevent viruses infecting your system and it is important that you update it every two days or every week at the most.

    3. Download a Firewall-
    If you haven't already got a firewall, it is Very important that you download one. Firewalls will prevent unauthorised access to your computer and stop data leaking out of your computer. You may think that it won't happen to you, but Hackers don't care who you are, what you do, where you live or what you had for tea last Sunday on your holiday in the Lake District, they want your data. Firewalls will keep these sneaks out and one of the best is Sygate Personal Firewall, which happens to be freeware.

    4. Spyware Scanners-
    It is important that as well as having real time spyware protection, you have a spyware scanning application. If you have not already been told to download one earlier in this thread, it is a good idea to download Spybot Search And Destroy and Ad-aware. They are both spyware scanners and will search for a remove spyware. It is recommended that you have both, because one will pick up entries that the other misses. It is even a good idea to download these if you have other programs such as ASE, Spysweeper, Pest Patrol, etc, because one spyware scanner will not pick up everything. Please remember to update your spyware scanners weekly/fortnightly.

    5. Prevent Spyware slipping through Internet Explorer-
    Quite a lot of spyware slips through Internet Explorer if your settings are not tight enough. Spyware Blaster will help you prevent spyware slipping through and installing tracking cookies. Simply run it via Start> Programs> Spyware Blaster and click Enable All Protection and it will protect you. It doesn't even have to be open! Remember to update weekly/fortnightly.

    6. Constant Spyware Protection-
    It is important to have constant spyware protection. Spyware Guard works like an antivirus program but detects Spyware instead. It will constantly protect your system. Check for updates monthly.

    All Of these steps are very important and it is HIGHLY recommended that you download all of the programs mentioned for your own safety. Remember to Update everything (including Windows using Windows Update)! It is also a good idea to perform weekly/fortnightly scans with Spybot S&D, Ad-aware and your antivirus software.

    And last of all, please remember, that common sense is your greatest tool. Without it, spyware and other related Malware would rule!
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