problems with a new computer and a hijack log.

  1. 20-08-2004  #1
    Paige
    Paige is offline Newbie

    Unhappy problems with a new computer and a hijack log.

    hey. i've been having problems with my computer ever since my sister started using it. it's a brand new dell. i bought it back in may. i've only had problems with it ever since my sister started using it.
    so tonight i decided after all the useless spybot runs and adaware runs i'd doa hijack this log file and post for help.

    my computer has been getting stupid random pop ups and has been running SO SLOW and only two users are logged on. i'm using Windows XP.
    this is my log, please help me out:

    Logfile of HijackThis v1.97.7
    Scan saved at 12:00:55 AM, on 8/20/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\WindUpdates\WinUpdt.exe
    C:\WINDOWS\System32\cxrlmv.exe
    C:\Program Files\AIM2\aim.exe
    C:\Program Files\WindUpdates\WinKA.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\System32\RUNDLL32.exe
    C:\Program Files\Copy of Communities.com\ThePalace\2ndpally.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\paige\Local Settings\Temp\Temporary Directory 1 for hijackthis1977.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.livejournal.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
    R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
    O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {63CF97E8-4133-438a-A831-CC9C6D47D673} - (no file)
    O2 - BHO: (no name) - {7371F073-AC0F-4b80-BB2F-96A488CEFB32} - (no file)
    O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [Grokster] C:\PROGRA~1\Grokster\Grokster.exe /SYSTRAY
    O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaE ngineMain
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [WindUpdates] C:\Program Files\WindUpdates\WinUpdt.exe
    O4 - HKLM\..\Run: [dllfujlgl] C:\WINDOWS\System32\cxrlmv.exe
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
    O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM2\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.addictivetechnologies.net/DM0/cab/ON01.cab
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...e11ed2adb8ceb0
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
    O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/Activ...veLauncher.cab
    O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} (WTDMMPVersion Class) - http://install.wildtangent.com/bgn/p...im/install.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
    O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/roing.cab

  3. 21-08-2004  #2
    owen
    owen is offline D-A-L Team Member (UK)
    First of all, could you update your version of Hijack This from http://hjt.isecureit.co.uk and then post a fresh log
  4. 21-08-2004  #3
    Paige
    Paige is offline Newbie
    whoops. didn't realize mine was out of date. :x

    here it is again:

    Logfile of HijackThis v1.98.2
    Scan saved at 1:03:18 PM, on 8/21/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\WINDOWS\System32\RUNDLL32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\WindUpdates\WinUpdt.exe
    C:\WINDOWS\System32\cxrlmv.exe
    C:\Program Files\AIM2\aim.exe
    C:\Program Files\WindUpdates\WinKA.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\Documents and Settings\paige\My Documents\Random Stuff\hijackthis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.livejournal.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
    R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
    O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {63CF97E8-4133-438a-A831-CC9C6D47D673} - (no file)
    O2 - BHO: (no name) - {7371F073-AC0F-4b80-BB2F-96A488CEFB32} - (no file)
    O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [Grokster] C:\PROGRA~1\Grokster\Grokster.exe /SYSTRAY
    O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaE ngineMain
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [WindUpdates] C:\Program Files\WindUpdates\WinUpdt.exe
    O4 - HKLM\..\Run: [dllfujlgl] C:\WINDOWS\System32\cxrlmv.exe
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
    O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM2\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM2\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.addictivetechnologies.net/DM0/cab/ON01.cab
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...e11ed2adb8ceb0
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
    O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/Activ...veLauncher.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093033513031
    O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} (WTDMMPVersion Class) - http://install.wildtangent.com/bgn/p...im/install.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/roing.cab
    O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab
  5. 22-08-2004  #4
    owen
    owen is offline D-A-L Team Member (UK)
    That log is quite bad, I'll get back to you later, I'm going out for the day.
  6. 22-08-2004  #5
    Paige
    Paige is offline Newbie
    oh my.
    what a message to wake up to. :\
    talk to you when you get back.
  7. 22-08-2004  #6
    owen
    owen is offline D-A-L Team Member (UK)
    I'm back now and looking now
  8. 22-08-2004  #7
    owen
    owen is offline D-A-L Team Member (UK)
    Hello,
    Close all browser windows, restart Hijack This and put a checkmark next to the following entries:
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    R3 - URLSearchHook: (no name) - _{707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
    R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
    O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {63CF97E8-4133-438a-A831-CC9C6D47D673} - (no file)
    O2 - BHO: (no name) - {7371F073-AC0F-4b80-BB2F-96A488CEFB32} - (no file)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll
    O4 - HKLM\..\Run: [Grokster] C:\PROGRA~1\Grokster\Grokster.exe /SYSTRAY
    O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
    O4 - HKLM\..\Run: [WindUpdates] C:\Program Files\WindUpdates\WinUpdt.exe
    O4 - HKLM\..\Run: [dllfujlgl] C:\WINDOWS\System32\cxrlmv.exe
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
    O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
    O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
    O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...de11ed2adb8ceb0
    O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/roing.cab

    The following are optional fixes:
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    Application Scheduler installed along with RealOne Player. Once installed, it runs independently of RealOne Player.To disable "tkbell.exe" in the new version (1) Start RealOne Player (2) Tools -> Preferences (3) Automatic services in the Categories pane (4) Uncheck all options and then OK

    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaE ngineMain
    O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} (WTDMMPVersion Class) - http://install.wildtangent.com/bgn/...lim/install.cab
    These two are related to WildTangent. Wildtangent is foistware which means it is bundled with unrelated programs. You may also want to uninstall it if you fix these entries. See here.

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    System Tray access for QuickTime. Not needed and causes slow downs.

    O4 - Startup: PowerReg Scheduler V3.exe
    Not needed and causes lots of slow downs

    Click Fix Checked

    Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders.

    Then go to Start> Control Panel and double click Add/Remove programs. Uninstall the following programs. If one doesn't exist, skip it and move onto the next:
    Grokster
    Windupdates
    TV Media

    Then delete the following:
    C:\Program Files\Grokster
    C:\Program Files\TV Media
    C:\Program Files\zSearch
    C:\Program Files\WindUpdates
    C:\WINDOWS\System32\cxrlmv.exe
    C:\Program Files\Web_Rebates
    C:\WINDOWS\alchem.exe

    Then reboot and post a fresh log
  9. 22-08-2004  #8
    Paige
    Paige is offline Newbie
    Okay, i was deleting TVMedia, and it wouldn't let me. it said it was still being used by another program and it wasn't. so it's still there apparently, but here is the new log.

    Logfile of HijackThis v1.98.2
    Scan saved at 5:58:34 PM, on 8/22/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\AIM2\aim.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\paige\My Documents\Random Stuff\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.livejournal.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll (file missing)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaE ngineMain
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
    O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
    O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM2\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM2\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.addictivetechnologies.net/DM0/cab/ON01.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
    O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/Activ...veLauncher.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093033513031
    O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} (WTDMMPVersion Class) - http://install.wildtangent.com/bgn/p...im/install.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab
  10. 23-08-2004  #9
    owen
    owen is offline D-A-L Team Member (UK)
    Did you put a checkmark next to the entries in Hijack This and click Fix Checked?
  11. 24-08-2004  #10
    Paige
    Paige is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    yes i did. but it looks like zsearch and tvmedia won't leave.
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