Spyware Pop-Up: Nothing works.
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Re: Spyware Pop-Up: Nothing works.
Here is the DLL Log and here is a HiJackLog I did right after. Those damn HOST files won't go away....
* DLLCompare Log version(1.0.0.125)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
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C:\WINDOWS\SYSTEM32\msexcl35.dll Thu Sep 9 1999 9:06:38p A.S.. 252,688 246.77 K
C:\WINDOWS\SYSTEM32\msjet35.dll Tue Sep 28 1999 8:42:48p A.S.. 1,050,896 1.00 M
C:\WINDOWS\SYSTEM32\msltus35.dll Thu Sep 9 1999 9:06:38p A.S.. 168,720 164.77 K
C:\WINDOWS\SYSTEM32\mspdox35.dll Mon Jun 7 1999 5:59:34p A.S.. 250,128 244.27 K
C:\WINDOWS\SYSTEM32\msrepl35.dll Wed Aug 25 1999 1:57:26p A.S.. 415,504 405.77 K
C:\WINDOWS\SYSTEM32\mstext35.dll Thu Sep 30 1999 6
24p A.S.. 166,672 162.77 K
C:\WINDOWS\SYSTEM32\msxbse35.dll Sun Apr 25 1999 4:00:00p A.S.. 287,504 280.77 K
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2,156 items found: 2,156 files (7 H/S), 0 directories.
Total of file sizes: 490,208,044 bytes 467.50 M
Administrator Account = True
--------------------End log---------------------
Logfile of HijackThis v1.98.2
Scan saved at 3:33:13 PM, on 12/17/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Tweak-XP Pro\transtask.exe
C:\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\Xan\Desktop\DllCompare.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Xan\Desktop\HijackThis.exe
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O4 - HKLM\..\Run: [CTDVDDet] C:\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [TransTask] "C:\Tweak-XP Pro\transtask.exe"
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
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Close all browser windows, restart Hijack This and put a checkmark next to the following entries:
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
Click Fix Checked
Reboot and post a fresh log
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This looks good.... Oh the reason why it says it can't get Internet Explorer version is because I got rid of it and now using Firefox.
Logfile of HijackThis v1.98.2
Scan saved at 4:05:16 PM, on 12/17/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Tweak-XP Pro\transtask.exe
C:\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Xan\Desktop\HijackThis.exe
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O4 - HKLM\..\Run: [CTDVDDet] C:\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [TransTask] "C:\Tweak-XP Pro\transtask.exe"
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
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Thats a clean log now, how are things running?
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Well... seems good so far. No pop-ups or redirects. I'm scared to run Ad-Aware because I fear if I try deleting stuff it finds, that it somehow will repair itself fully again. Is it safe to?
My recyle bin still won't empty. I get the window that says "Are you sure you want to delete all of the items in the Recyle Bin?", I say yes, it makes the noise but nothing happens.
You've been such a HUGE help and I was worried I was never going to get this fixed. You're a lifesafer and I was just about to reformat my harddrive, but thanks for not making that happen. You are totally awesome 
But I hope there is a quick easy fix for my recyle bin problem
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Download the Pocket Killbox from here.
Unzip it and run the program.
Put a check in the Standard Kill File.
Enter this line in the white box:
C:\Recycler
Press the red circle with a white X in. Click Yes to the prompt. You should get a message that the file has been successfully deleted. Click Ok.
Now right click the Desktop. On the drop down menu, select New and then Text Document. A file will be created. You don't need to name it anything, it will be named new text document. Delete this file and then empty your Recycle Bin. It should now be back to normal.
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That worked!!!!!! YEAH!!!!!!!! You are THE BEST! Thanks so much for fixing my problems! My computer is now CLEAN all thanks to you! You're so wonderful! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU!
Merry Christmas and a Happy New Year!
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LOL, thanks for the thanks and you are very welcome. Have a read of this info.
Preventing it returning
After your problem has been resolved on the forum, it is an absoulute MUST to do the following steps to prevent the problem returning. Click on the link to get access to the software or webpage that I'm referring to.
1. Visit Windows Update
Pay a visit to Windows Update and scan for and download ALL Critical Updates and Service Packs. New updates are usually released monthly so check back to Windows Update every month.
2. Download Antivirus Software-
If you haven't already got Antivirus software, you should download and install AVG Antivirus. It is freeware and is updated nearly every 2 days (sometimes more frequently if there are a lot of new viruses) and in my opinion, is better than some Antivirus software such as Norton. Antivirus software will prevent viruses infecting your system and it is important that you update it every two days or every week at the most.
3. Download a Firewall-
If you haven't already got a firewall, it is Very important that you download one. Firewalls will prevent unauthorised access to your computer and stop data leaking out of your computer. You may think that it won't happen to you, but Hackers don't care who you are, what you do, where you live or what you had for tea last Sunday on your holiday in the Lake District, they want your data. Firewalls will keep these sneaks out and one of the best is Sygate Personal Firewall, which happens to be freeware.
4. Spyware Scanners-
It is important that as well as having real time spyware protection, you have a spyware scanning application. If you have not already been told to download one earlier in this thread, it is a good idea to download Spybot Search And Destroy and Ad-aware. They are both spyware scanners and will search for a remove spyware. It is recommended that you have both, because one will pick up entries that the other misses. It is even a good idea to download these if you have other programs such as ASE, Spysweeper, Pest Patrol, etc, because one spyware scanner will not pick up everything. Please remember to update your spyware scanners weekly/fortnightly.
5. Prevent Spyware slipping through Internet Explorer-
Quite a lot of spyware slips through Internet Explorer if your settings are not tight enough. Spyware Blaster will help you prevent spyware slipping through and installing tracking cookies. Simply run it via Start> Programs> Spyware Blaster and click Enable All Protection and it will protect you. It doesn't even have to be open! Remember to update weekly/fortnightly.
6. Constant Spyware Protection-
It is important to have constant spyware protection. Spyware Guard works like an antivirus program but detects Spyware instead. It will constantly protect your system. Check for updates monthly.
All Of these steps are very important and it is HIGHLY recommended that you download all of the programs mentioned for your own safety. Remember to Update everything (including Windows using Windows Update)! It is also a good idea to perform weekly/fortnightly scans with Spybot S&D, Ad-aware and your antivirus software.
And last of all, please remember, that common sense is your greatest tool. Without it, spyware and other related Malware would rule!
