removig spyware (log)
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removig spyware (log)
I am going crazy trying to remove Shopping wizard - search extender and all the spyware is getting installed in my computer.
I run ad-aware and spy watcher but dn't seem to fix it.
My hijack this log is below. Thanks in advance for your help, Diego
Logfile of HijackThis v1.98.2
Scan saved at 14:32:16, on 10/12/2004
Platform: Unknown Windows (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 (6.00.3790.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\sysks.exe
C:\WINDOWS\system32\Dfssvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\sdknl32.exe
C:\WINDOWS\system32\tibs3.exe
C:\ARCHIV~1\SPYCLE~1\SpyWatcher.exe
C:\Archivos de programa\Java\j2re1.4.2_01\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Opera7\opera.exe
F:\backe\General\hijackthis\HijackThis.exe
C:\WINDOWS\system32\rundll32.exe
C:\Archivos de programa\Windows NT\Accesorios\wordpad.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/softAdmin.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
R3 - Default URLSearchHook is missing
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O2 - BHO: (no name) - {38D49E75-22AD-792C-2E36-24F44A9A7E2D} - C:\WINDOWS\system32\ipsg.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [sdknl32.exe] C:\WINDOWS\system32\sdknl32.exe
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\system32\tibs3.exe
O4 - HKLM\..\Run: [Spy Watcher] "C:\ARCHIV~1\SPYCLE~1\SpyWatcher.exe" -S
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Archivos de programa\ICQLite\ICQLite.exe -trayboot
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Archivos de programa\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Archivos de programa\ICQLite\ICQLite.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\winlspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\winlspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\winlspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\winlspak.dll
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{B5F8701D-E458-4BB9-B443-0C4C91160F2A}: NameServer = 200.43.31.6 200.43.2.6
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Hello,
Please download LSPFix from here. Unzip it and run LSPFix.exe.
1) When LSPFix has started, put a checkmark in "I know what I am doing"
2) In the Keep column, select all winlspak.dll entries and click the arrow to move them into the remove column.
3) Click the Finish button to remove them.
Then Boot into Safe Mode
Delete the following files:
c:\windows\system32\winlspak.dll
Reboot and post a fresh Hijack This log, we have more to do.
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Thanks Owen!
New log:
Logfile of HijackThis v1.98.2
Scan saved at 16:03:22, on 10/12/2004
Platform: Unknown Windows (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 (6.00.3790.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\sdknl32.exe
C:\WINDOWS\system32\tibs3.exe
C:\ARCHIV~1\SPYCLE~1\SpyWatcher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\sysks.exe
C:\WINDOWS\rlxpao.dat
C:\WINDOWS\system32\sysks.exe
F:\backe\General\hijackthis\HijackThis.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\sysks.exe
C:\WINDOWS\system32\Dfssvc.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/softAdmin.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {38D49E75-22AD-792C-2E36-24F44A9A7E2D} - C:\WINDOWS\system32\ipsg.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [sdknl32.exe] C:\WINDOWS\system32\sdknl32.exe
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\system32\tibs3.exe
O4 - HKLM\..\Run: [Spy Watcher] "C:\ARCHIV~1\SPYCLE~1\SpyWatcher.exe" -S
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Archivos de programa\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Archivos de programa\ICQLite\ICQLite.exe
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
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1. Download AboutBuster http://www.downloads.subratam.org/AboutBuster.zip
Unzip it to your desktop but don't run it yet.
2. Download Ad-aware from here. Open the Ad-aware program and near the bottom click the Check For Updates link. This will open the update manager. Follow the prompts to update your Ad-aware Reference File. Close Ad-aware for now, we will use it later.
3. You may want to print out these instructions for further reference when completing the following steps.
4. Ensure you are showing Hidden Files and Folders as per instructions here.
5. Then reboot your PC into Safe Mode. If you don't know how to do this, see here for further instructions.
6. Restart Hijack This and put a checkmark next to the following entries and click Fix Checked:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/softAdmin.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xjkzo.dll/sp.html#12345
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {38D49E75-22AD-792C-2E36-24F44A9A7E2D} - C:\WINDOWS\system32\ipsg.dll
O4 - HKLM\..\Run: [sdknl32.exe] C:\WINDOWS\system32\sdknl32.exe
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\system32\tibs3.exe
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
Then delete the following files and folders:
C:\WINDOWS\system32\ipsg.dll
C:\WINDOWS\system32\sdknl32.exe
C:\WINDOWS\system32\tibs3.exe
7. Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.
8. Scan with Adaware and let it remove any bad files found.
9. Download SSS from here. Run the program and on the items to clear tab select both "Temporary Files" options and the "Recycle Bin" option. Then click Clear Selected Items.
10. Reboot to normal mode
11. Finally, pay a visit to Housecall. Scan for and remove any infected files found on your system.
Post a fresh HijackThis log and the AboutBuster report back here please.
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Hi, sorry for the late response. I did everithing you mentioned except point 9 (SSS website seems to be down). When I open IE windows start popping up and the search page replaces the blank one. Please find below the logs, I see many of the entries I deleted before.
Scanned at: 17:09:09 on: 10/12/2004
-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 16
ADS not scanned System(FAT)
Removed 4 Random Key Entries
Removed! : C:\WINDOWS\tpwxek.dat
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!
-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 16
ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!
Scanned at: 11:20:41 on: 11/12/2004
-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 16
ADS not scanned System(FAT)
Removed 4 Random Key Entries
Removed! : C:\WINDOWS\gdiaju.dat
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!
-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 16
ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset... Done!
of HijackThis v1.98.2
Scan saved at 11:51:30, on 11/12/2004
Platform: Unknown Windows (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 (6.00.3790.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\sdknl32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\sysks.exe
C:\WINDOWS\system32\Dfssvc.exe
F:\backe\General\hijackthis\HijackThis.exe
C:\Archivos de programa\Opera7\opera.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\izclz.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\izclz.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\izclz.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\izclz.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\izclz.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\izclz.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\izclz.dll/sp.html#12345
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
R3 - Default URLSearchHook is missing
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O2 - BHO: (no name) - {C8BDA5CF-B100-E06E-F6CD-5BAC66FA8EAD} - C:\WINDOWS\system32\atlkm32.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [sdknl32.exe] C:\WINDOWS\system32\sdknl32.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Archivos de programa\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Archivos de programa\ICQLite\ICQLite.exe
O15 - Trusted Zone: *.frame.crazywinnings.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{B5F8701D-E458-4BB9-B443-0C4C91160F2A}: NameServer = 200.43.31.6 200.43.2.6
:-(
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I forgot to mention: I couldn't use housecall because IE crashes before loading the script.
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What version of Windows are you running by the way?
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Right, I'm not sure if this fix will work but we'll give it a go anyway, because I've never dealt with an infection on Windows 2003.
Hiya,
Please could you post a fresh Hijack This log along with a GetActiveService's log (see below). Once you have posted these logs, it is very important that you do not reboot your computer or logoff your account. If you do reboot or logoff, this fix will fail.
In the event that you have to reboot your PC, please edit your previous posts with new logs and also leave a note saying you have had to reboot.
- ActiveServices ...
- Please download GetService.zip
- Extract it to a new folder in the desktop. Double click on the Getservice.bat file to run it. This will create and open a text file named getservice.txt in the same folder. It will then open getservice.txt for you.
- getservice.txt will list all active Services. Copy and paste the contents of getservice.txt in your next reply here.
From the moment you post your list, until you see a detailed fix written up, DO NOT reboot your system or log off. If you do, the service will have changed and the fix provided will not work