I have no idea whats going on...

  1. #11
    Son of Pern is offline Newbie

    Re: I have no idea whats going on...

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    -- Scan 2 ---------------------------
    About:Buster Version 3.0
    Reference List : 15

    No ADS found on system
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    Attempted Clean Of Temp folder.
    Pages Reset... Done!






    Scanned at: 10:24:20 AM on: 8/19/2004


    -- Scan 1 ---------------------------
    About:Buster Version 3.0
    Reference List : 15

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    Removed Uninstall Key (HSA)
    Removed Uninstall Key (SE)
    Removed Uninstall Key (SW)
    Pages Reset... Done!

    -- Scan 2 ---------------------------
    About:Buster Version 3.0
    Reference List : 15

    No ADS found on system
    Removed 4 Random Key Entries
    Attempted Clean Of Temp folder.
    Pages Reset... Done!






    Scanned at: 10:50:37 PM on: 8/27/2004


    -- Scan 1 ---------------------------
    About:Buster Version 3.0
    Reference List : 15

    No ADS found on system
    Removed 9 Random Key Entries
    Removed! : C:\WINDOWS\dokjg.dat
    Removed! : C:\WINDOWS\esugb.dat
    Removed! : C:\WINDOWS\System32\fkiad.dat
    Attempted Clean Of Temp folder.
    Removed Uninstall Key (HSA)
    Removed Uninstall Key (SE)
    Removed Uninstall Key (SW)
    Pages Reset... Done!

    -- Scan 2 ---------------------------
    About:Buster Version 3.0
    Reference List : 15

    No ADS found on system
    Removed 8 Random Key Entries
    Attempted Clean Of Temp folder.
    Removed Uninstall Key (HSA)
    Removed Uninstall Key (SE)
    Removed Uninstall Key (SW)
    Pages Reset... Done!

    -- Scan 4 ---------------------------
    About:Buster Version 3.0
    Reference List : 15

    No ADS found on system
    Removed 8 Random Key Entries
    Attempted Clean Of Temp folder.
    Removed Uninstall Key (HSA)
    Removed Uninstall Key (SE)
    Removed Uninstall Key (SW)
    Pages Reset... Done!

  2. #12
    owen is offline D-A-L Team Member (UK)
    Sorry about the response time as I have said to everyone else. Could you post a fresh Hijack This log and we'll take things from there. Its no good having long gaps between the fixes, entirely my fault.

  3. #13
    Son of Pern is offline Newbie
    welcome back! ive been MIA myself, so i hardly noticed!

    Logfile of HijackThis v1.98.2
    Scan saved at 5:03:38 PM, on 9/3/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\n_ssbulx.dat:utvyo
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Winamp5\winampa.exe
    C:\Program Files\NaviSearch\bin\nls.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\WINDOWS\system32\mfcuw32.exe
    C:\WINDOWS\SYSTEM32\Drivers\dadapp.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Hijack This\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {825BF029-3C62-6A52-430D-BA42846F1741} - C:\WINDOWS\atlcp32.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll (file missing)
    O4 - HKLM\..\Run: [winul32.exe] C:\WINDOWS\system32\winul32.exe
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp5\winampa.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaE ngineMain
    O4 - HKLM\..\Run: [sdkyq32.exe] C:\WINDOWS\system32\sdkyq32.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [mfcuw32.exe] C:\WINDOWS\system32\mfcuw32.exe
    O4 - HKLM\..\Run: [javaim32.exe] C:\WINDOWS\system32\javaim32.exe
    O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
    O4 - HKLM\..\Run: [DadApp] C:\WINDOWS\SYSTEM32\Drivers\dadapp.exe
    O4 - HKLM\..\Run: [appff.exe] C:\WINDOWS\system32\appff.exe
    O4 - HKLM\..\Run: [appeo32.exe] C:\WINDOWS\system32\appeo32.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [apizs32.exe] C:\WINDOWS\system32\apizs32.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [ipcg.exe] C:\WINDOWS\system32\ipcg.exe
    O4 - HKLM\..\Run: [ipwa32.exe] C:\WINDOWS\system32\ipwa32.exe
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - Startup: PalNetaware.lnk = C:\Program Files\Paltalk\pnetaware.exe
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Global Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\Realdownload.exe
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: DigiChat Applet - http://host8.digichat.com/DigiChat/D.../Client_IE.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
    O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/def...caploader1.cab
    O16 - DPF: {666DDE35-E955-11D0-A707-000000521958} - http://69.56.176.227/webplugin.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/game...ploader_v5.cab
    O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/download/kdx.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

  4. #14
    owen is offline D-A-L Team Member (UK)
    We'll have another shot at this:

    1. Download AboutBuster http://www.downloads.subratam.org/AboutBuster.zip

    Unzip it to your desktop but don't run it yet.

    2. Download Ad-aware from here. Open the Ad-aware program and near the bottom click the Check For Updates link. This will open the update manager. Follow the prompts to update your Ad-aware Reference File. Close Ad-aware for now, we will use it later.

    3. You may want to print out these instructions for further reference when completing the following steps.

    4. Make sure your PC is configured to show hidden files

    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    5. Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

    Scroll down and find the service called "Network Security Service". When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.

    6. Then reboot your PC into Safe Mode. If you don't know how to do this, see here for further instructions.

    7. Restart Hijack This and put a checkmark next to the following entries:


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\gnswy.dll/sp.html#12802
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {825BF029-3C62-6A52-430D-BA42846F1741} - C:\WINDOWS\atlcp32.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll (file missing)
    O4 - HKLM\..\Run: [winul32.exe] C:\WINDOWS\system32\winul32.exe
    O4 - HKLM\..\Run: [sdkyq32.exe] C:\WINDOWS\system32\sdkyq32.exe
    O4 - HKLM\..\Run: [appff.exe] C:\WINDOWS\system32\appff.exe
    O4 - HKLM\..\Run: [appeo32.exe] C:\WINDOWS\system32\appeo32.exe
    O4 - HKLM\..\Run: [apizs32.exe] C:\WINDOWS\system32\apizs32.exe
    O4 - HKLM\..\Run: [ipcg.exe] C:\WINDOWS\system32\ipcg.exe
    O4 - HKLM\..\Run: [ipwa32.exe] C:\WINDOWS\system32\ipwa32.exe
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)

    Click Fix Checked

    Then delete the following files and folders:
    C:\WINDOWS\system32\winul32.exe
    C:\WINDOWS\system32\sdkyq32.exe
    C:\WINDOWS\system32\appff.exe
    C:\WINDOWS\system32\appeo32.exe
    C:\WINDOWS\system32\apizs32.exe
    C:\WINDOWS\system32\ipcg.exe
    C:\WINDOWS\system32\ipwa32.exe

    8. Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

    9. Scan with Adaware and let it remove any bad files found.

    10. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure that Temporary Files, Temporary Internet Files and Recycle Bin

    11. Reboot to normal mode

    12. Finally, pay a visit to Housecall. Scan for and remove any infected files found on your system.

    Post a fresh HijackThis log and the AboutBuster report back here please.

  5. #15
    owen is offline D-A-L Team Member (UK)
    If the About:Buster log is too big, try attaching it.

  6. #16
    Son of Pern is offline Newbie
    there was no service present with the exact name or description "Network Security Service".

  7. #17
    owen is offline D-A-L Team Member (UK)
    Could you posts the logs then so that I can take a look. I think we may have to use a new removal method.

  8. #18
    Son of Pern is offline Newbie
    Well, we all know how great and wonderful the almight Dell is, right? I recently had to take advantage of my warranty with them when my power supply for my notewbook died, and the one they sent me as a replacement died after only a weeks use, and being an ex-sales rep for big blue, I know for a fact that this will cause my credibility to drop through the floor, especially considering my former employment status. Now Im using my parents computer, also a Dell...yipee, love those celerons ...and finding it has worse problems than my own system ever did, but thanks to the help I have recieved here, I now have access to resources I was previously unaware of, including this site, so I can at least start to tackle some of the basic problems with more efficiency than before. Thank you for all of your help, and I hope to have my system back up and running soon.

  9. #19
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    We've found new removal methods for the About:Blank terror. Personally I've never had a Dell. My whole system is a mix of all sorts, Dell Monitor, Compaq PC, etc. I personally don't like these companies that dundle a load of their stuff with all their PCs. My PC hasn't got anything related to Compaq at all. I wish you luck with your computer and remember if you have any probs, post back here (start a new thread now if its a different system).

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