How can I solve this problem?Sometimes I try to download a program and this message shows up! Please help...

IMAPP.exe is related to IncrediMail. Personally I hate Indredimail, its a resource hog and causes a lot of problems. Try reinstalling it or uninstalling it altogether.

You could also be having problems because of Spyware related issues, click the link in my signature to see how to post a Hijack This log so that we can give you a checkup.

Logfile of HijackThis v1.98.1
Scan saved at 8:46:58 AM, on 8/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\STOPzilla!\szntsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\DOCUME~1\JORGEO~1\LOCALS~1\Temp\SFXD47.tmp\cupd ate.exe
C:\Program Files\STOPzilla!\Stopzilla.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\DOCUME~1\JORGEO~1\LOCALS~1\Temp\SFXD47.tmp\1002 \bcray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\Downloaded Program Files\eBayTBar.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\SYSTEM32\GEARSEC.EXE
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Jorge Oliveira\Local Settings\Temporary Internet Files\Content.IE5\Q9ABUVWF\hijackthis[2].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: CSIECore Class - {00000000-0000-0000-0000-000000000221} - (no file)
O2 - BHO: TwaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
O2 - BHO: eBay Helper Object - {001F2570-5DF5-11d3-B991-00A0C9BB0874} - C:\WINDOWS\Downloaded Program Files\eBayBand.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: jimmyhelp.CBrowserHelper - {7C0F8376-D594-4D19-BBA1-1EA6216E8E71} - C:\WINDOWS\cdrwbsqgl.dll
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - (no file)
O2 - BHO: jimmyhelp.CBrowserHelper - {D7FE8F97-A890-4D99-9A48-3B702BEBB723} - C:\WINDOWS\orbs.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\SZIEBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)
O3 - Toolbar: eBay Toolbar - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - C:\WINDOWS\Downloaded Program Files\eBayBand.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [cupdate] C:\DOCUME~1\JORGEO~1\LOCALS~1\Temp\SFXD47.tmp\cupd ate.exe
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [bcray] C:\DOCUME~1\JORGEO~1\LOCALS~1\Temp\SFXD47.tmp\1002 \bcray.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [swlekel] C:\WINDOWS\kvtgb.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\JORGEO~1\LOCALS~1\Temp\bundle.exe
O4 - HKLM\..\Run: [Wast] C:\WINDOWS\wast2.exe 2
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: eBay Toolbar.LNK = ?
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms &] - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms &[ - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RF Toolbar &2 - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: eBay Toolbar - {92D7F210-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\Downloaded Program Files\eBayBand.dll
O9 - Extra 'Tools' menuitem: eBay Toolbar - {92D7F210-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\Downloaded Program Files\eBayBand.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: {001F2570-5DF5-11D3-B991-00A0C9BB0874} (eBay Helper Object) - http://download.ebay.com/toolbar/eBayTBar.cab
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - http://www.wildtangent.com/install/j...avx86_3805.exe
O16 - DPF: {0E4796D6-A990-4372-9069-72FBDB4AE868} - http://www.one2one.com/static/class/one2oneSvc.cab
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} (Video Class) - http://stream1000.babenet.com/cabs/videox.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...tup1.0.0.8.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho.../yinst0401.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {55F2FE00-C6E1-11D4-84BC-009027889212} (Seagate DiscWizard English) - http://www.seagate.com/support/disc/...n/npdscwiz.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/076dfdcf8a506c9...zip/RdxIE2.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemp...veSecurity.cab
O16 - DPF: {768D513A-C75B-4FAA-8452-E906CDAB6545} - http://flipping.net/fvlite22/fvlite.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} - http://install.wildtangent.com/cda/i...ncherSetup.cab
O16 - DPF: {A45F39DC-3608-4237-8F0E-139F1BC49464} - http://members.aol.com/gunitsolijas/121373.exe
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://ib.armstrong.com/ib/databases/actimage30717.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole...rcadeRdxIE.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/...ler/dwnldr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/tech...a/SymAData.dll
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.shockwave.com/content/zum...ploader_v5.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.media-motor.net/cabs/downplain.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {EFB22865-F3BC-4309-ADFA-C8E078A7F762} (SysWebTelecomInt Class) - http://www.sponsoradulto.com/en/SysWebTelecom.cab
O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} - http://download.rfwnad.com/cab/crack.CAB
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EEB75320-8DC2-4C46-956C-FEF1CF12F7D0}: NameServer = 206.13.31.12 206.13.28.12

Could you confirm which file it is. Is it IMAPP.exe or IAMAPP.exe? The first is related to Incredimail that you don't appear to have installed, but the second is related to Norton Personal Firewall. Give me a few minutes to take a look at your log

Hiya,
Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: CSIECore Class - {00000000-0000-0000-0000-000000000221} - (no file)
O2 - BHO: TwaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
O2 - BHO: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)
O2 - BHO: jimmyhelp.CBrowserHelper - {7C0F8376-D594-4D19-BBA1-1EA6216E8E71} - C:\WINDOWS\cdrwbsqgl.dll
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - (no file)
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - (no file)
O2 - BHO: jimmyhelp.CBrowserHelper - {D7FE8F97-A890-4D99-9A48-3B702BEBB723} - C:\WINDOWS\orbs.dll
O3 - Toolbar: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)
O4 - HKLM\..\Run: [cupdate] C:\DOCUME~1\JORGEO~1\LOCALS~1\Temp\SFXD47.tmp\cupd ate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [bcray] C:\DOCUME~1\JORGEO~1\LOCALS~1\Temp\SFXD47.tmp\1002 \bcray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [swlekel] C:\WINDOWS\kvtgb.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\JORGEO~1\LOCALS~1\Temp\bundle.exe
O4 - HKLM\..\Run: [Wast] C:\WINDOWS\wast2.exe 2
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - http://www.wildtangent.com/install/...javx86_3805.exe
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} (Video Class) - http://stream1000.babenet.com/cabs/videox.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...etup1.0.0.8.cab
O16 - DPF: {55F2FE00-C6E1-11D4-84BC-009027889212} (Seagate DiscWizard English) - http://www.seagate.com/support/disc...in/npdscwiz.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/076dfdcf8a506c...tzip/RdxIE2.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
O16 - DPF: {768D513A-C75B-4FAA-8452-E906CDAB6545} - http://flipping.net/fvlite22/fvlite.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} - http://install.wildtangent.com/cda/...uncherSetup.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.media-motor.net/cabs/downplain.cab
O16 - DPF: {EFB22865-F3BC-4309-ADFA-C8E078A7F762} (SysWebTelecomInt Class) - http://www.sponsoradulto.com/en/SysWebTelecom.cab
O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} - http://download.rfwnad.com/cab/crack.CAB
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab

Click Fix Checked

Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders.

Then go to C:\DOCUME~1\JORGEO~1\LOCALS~1\Temp and delete the following:
SFXD47.tmp
bundle.exe

Then go to C:\WINDOWS\ and delete the following:
kvtgb.exe
wast2.exe

Then go to Start> Control Panel and double click Add/Remove programs. Uninstalling the following:
Anything related to WebHancer

Then reboot and post a fresh log

Thank you for helping me out.I did not find BUNDLE.EXE.
Here the new log:
Logfile of HijackThis v1.98.1
Scan saved at 4:00:07 PM, on 8/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\STOPzilla!\szntsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\STOPzilla!\Stopzilla.exe
C:\WINDOWS\kdx\KHost.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\Downloaded Program Files\eBayTBar.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\SYSTEM32\GEARSEC.EXE
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Jorge Oliveira\Local Settings\Temporary Internet Files\Content.IE5\Q9ABUVWF\hijackthis[2].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
O2 - BHO: eBay Helper Object - {001F2570-5DF5-11d3-B991-00A0C9BB0874} - C:\WINDOWS\Downloaded Program Files\eBayBand.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\SZIEBHO.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: eBay Toolbar - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - C:\WINDOWS\Downloaded Program Files\eBayBand.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: eBay Toolbar.LNK = ?
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms &] - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms &[ - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RF Toolbar &2 - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: eBay Toolbar - {92D7F210-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\Downloaded Program Files\eBayBand.dll
O9 - Extra 'Tools' menuitem: eBay Toolbar - {92D7F210-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\Downloaded Program Files\eBayBand.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: {001F2570-5DF5-11D3-B991-00A0C9BB0874} (eBay Helper Object) - http://download.ebay.com/toolbar/eBayTBar.cab
O16 - DPF: {0E4796D6-A990-4372-9069-72FBDB4AE868} - http://www.one2one.com/static/class/one2oneSvc.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho.../yinst0401.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemp...veSecurity.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {A45F39DC-3608-4237-8F0E-139F1BC49464} - http://members.aol.com/gunitsolijas/121373.exe
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://ib.armstrong.com/ib/databases/actimage30717.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole...rcadeRdxIE.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/...ler/dwnldr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/tech...a/SymAData.dll
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.shockwave.com/content/zum...ploader_v5.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EEB75320-8DC2-4C46-956C-FEF1CF12F7D0}: NameServer = 206.13.31.12 206.13.28.12

You didn't answer my question, but I'm guessing its IAMAPP.exe.

The log looks ok now, so I suggest you try reinstalling Norton Internet Security. Disconnect from the Internet first.

I am sorry, is IAMAPP.exe.Okay I will install Norton anti-virus.
Thanks for yor Help.
Jorge