[Lovey]

G'day all,
I have what is probably a silly noob question, but here goes.
I'm having trouble with a dial up internet connection on my laptop, and I've been searching through the threads looking for a similar problem. I've seen the 'event viewer' and 'rasman logs' mentioned a few times. I've located the event viewer, but how do I find the rasman log?
Thanks,
Steve.

[jephree]

C:\Windows\System32\RAS

Unless you have "turned on" logging in the registry I am not sure there would be a log.

Details here:

http://www.windowsitlibrary.com/Content/638/12/1.html

What are the specific details of the Event Viewer errors?

There is a particular RASMAN condition as noted here if you are pre XP SP1:

http://support.microsoft.com/kb/329441

[Lovey]

Thanks Jephree,
I'm still working on turning on the ras log. Most of the errors I get which are shown in the System part of the event viewer are 20159, and there are no corresponding events in the Application.
Last night however there were corresponding events in both the System and
Application. (I think they correspond anyway.)
I'm currently on SP2 and I'm nutting through setting up the ras log.

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 24/02/2007
Time: 8:14:47 PM
User: N/A
Computer: LAPTOP
Description:
Fault bucket 126833367.


Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 32 36 38 33 33 33 36 12683336
0010: 37 0d 0a 7..

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 24/02/2007
Time: 8:14:36 PM
User: N/A
Computer: LAPTOP
Description:
Hanging application helpctr.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 68 65 6c 70 63 74 helpct
0018: 72 2e 65 78 65 20 35 2e r.exe 5.
0020: 31 2e 32 36 30 30 2e 32 1.2600.2
0028: 31 38 30 20 69 6e 20 68 180 in h
0030: 75 6e 67 61 70 70 20 30 ungapp 0
0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 30 30 30 30 30 30 30 0000000
0050: 30 0

Event Type: Information
Event Source: RemoteAccess
Event Category: None
Event ID: 20159
Date: 24/02/2007
Time: 8:13:30 PM
User: N/A
Computer: LAPTOP
Description:
The connection to BigPond DialUpResidential made by user steve.xxxxxx
using device COM6 was disconnected.


Thanks for your help,
Steve.