counter strike source crash whenever i start it ? please help

  1. #1
    hitman47222 is offline Dedicated Member

    Question counter strike source crash whenever i start it ? please help

    i bought counter strike source a week b4 it worked great without a single problem but then i waked up today and found that my windows (for some reason) crashed , i reinstalled my windows ,installed drivers for everything and directx all games started to work normally as before except for 1 game ;counter strike source: it just crashs whenever i start it and crash the computer too sending me that blue screen saying that "a problem occured and the computer was shut down to prevent damage" (it doesnot say that exactly but what they say means that) and then i have to manually reboot my computer , i used to have this problem b4 but that was when i first bought this computer, the computer crashed whenever i start a game or a program it turned out that the ram i bought was damaged , but if this was a ram problem then why is it happening to counter strike source only?? it ran much better games than it and didnot face any crashes , any ideas??


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    BSOD
    --------------------------------------------------
    Read the post HERE for a few diagnostic ideas and post back any relevant data.

  3. #3
    hitman47222 is offline Dedicated Member
    Opened log file 'c:\debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump]
    Could not open dump file [C:\WINDOWS\Minidump], Win32 error 0n5
    "Access is denied."
    that is what the text document was i think that didnot help .... but now what should i do?

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    You need to follow the instructions in that other post about downloading and install the Debugging Tools from Microsoft as well as the Debug Wiz.

    The Wiz will open the dump.

  5. #5
    hitman47222 is offline Dedicated Member
    that was what i did i downloaded the debugging and then downloaded the wiz i opened the wiz i paste the path to the .dmp file and browse to the debugging file then i chose generate log and then it said the text document will be created in c:/windows thats where i found it and copyed it here.. what am i missing ?

  6. #6
    hitman47222 is offline Dedicated Member
    never mind my last reply here is what it said..
    "Opened log file 'c:\debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini032109-02.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*Symbol information
    Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32 \drivers
    Windows XP Kernel Version 2600 MP (2 procs) Free x86 compatible
    Product: WinNt
    Built by: 2600.xpclient.010817-1148
    Machine Name:
    Kernel base = 0x804d0000 PsLoadedModuleList = 0x8054ae28
    Debug session time: Sat Mar 21 21:14:54.608 2009 (GMT+2)
    System Uptime: 0 days 0:13:50.205
    Loading Kernel Symbols
    .................................................. .............
    .........................................
    Loading User Symbols
    Loading unloaded module list
    .........
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for nv4_disp.dll -
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000008E, {c0000005, bfa4ee60, baf7fb2c, 0}

    Probably caused by : nv4_disp.dll ( nv4_disp+96e60 )

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v;r;kv;lmtn;.logclose;q
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: bfa4ee60, The address that the exception occurred at
    Arg3: baf7fb2c, Trap Frame
    Arg4: 00000000

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

    FAULTING_IP:
    nv4_disp+96e60
    bfa4ee60 094210 or dword ptr [edx+10h],eax

    TRAP_FRAME: baf7fb2c -- (.trap 0xffffffffbaf7fb2c)
    .trap 0xffffffffbaf7fb2c
    ErrCode = 00000002
    eax=00000001 ebx=00000000 ecx=e1c94800 edx=00000000 esi=e18df000 edi=00000001
    eip=bfa4ee60 esp=baf7fba0 ebp=e1d15400 iopl=0 nv up ei pl nz na po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
    nv4_disp+0x96e60:
    bfa4ee60 094210 or dword ptr [edx+10h],eax ds:0023:00000010=????????
    .trap
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 2

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0x8E

    PROCESS_NAME: hl2.exe

    LAST_CONTROL_TRANSFER: from bfae2e60 to bfa4ee60

    STACK_TEXT:
    WARNING: Stack unwind information not available. Following frames may be wrong.
    baf7fbac bfae2e60 00000001 00000001 00000000 nv4_disp+0x96e60
    baf7fbc4 bfa99959 0000000a 00000000 00000000 nv4_disp+0x12ae60
    baf7fbdc bfaa1921 e1c94800 baf7fc08 e18aa800 nv4_disp+0xe1959
    baf7fbfc bfa6f66b e1c94800 001dec84 001dec40 nv4_disp+0xe9921
    baf7fc68 bff807be baf7fce8 baf7fd64 0012e410 nv4_disp+0xb766b
    baf7fd40 804fa334 01400006 01400007 001d3bc0 dxg!DxD3dDrawPrimitives2+0x1ce
    baf7fd40 7ffe0304 01400006 01400007 001d3bc0 nt!KiSystemService+0xc9
    0012e420 00000000 00000000 00000000 00000000 SharedUserData!SystemCallStub+0x4


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nv4_disp+96e60
    bfa4ee60 094210 or dword ptr [edx+10h],eax

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nv4_disp+96e60

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nv4_disp

    IMAGE_NAME: nv4_disp.dll

    DEBUG_FLR_IMAGE_TIMESTAMP: 426943a3

    FAILURE_BUCKET_ID: 0x8E_nv4_disp+96e60

    BUCKET_ID: 0x8E_nv4_disp+96e60

    Followup: MachineOwner
    ---------

    eax=00000001 ebx=00000000 ecx=e1c94800 edx=00000000 esi=e18df000 edi=00000001
    eip=bfa4ee60 esp=baf7fba0 ebp=e1d15400 iopl=0 nv up ei pl nz na po nc
    cs=0008 ss=4800 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
    nv4_disp+0x96e60:
    bfa4ee60 094210 or dword ptr [edx+10h],eax ds:0023:00000010=????????
    ChildEBP RetAddr Args to Child
    WARNING: Stack unwind information not available. Following frames may be wrong.
    baf7fbac bfae2e60 00000001 00000001 00000000 nv4_disp+0x96e60
    baf7fbc4 bfa99959 0000000a 00000000 00000000 nv4_disp+0x12ae60
    baf7fbdc bfaa1921 e1c94800 baf7fc08 e18aa800 nv4_disp+0xe1959
    baf7fbfc bfa6f66b e1c94800 001dec84 001dec40 nv4_disp+0xe9921
    baf7fc68 bff807be baf7fce8 baf7fd64 0012e410 nv4_disp+0xb766b
    baf7fd40 804fa334 01400006 01400007 001d3bc0 dxg!DxD3dDrawPrimitives2+0x1ce (FPO: [Non-Fpo])
    baf7fd40 7ffe0304 01400006 01400007 001d3bc0 nt!KiSystemService+0xc9 (FPO: [0,0] TrapFrame @ baf7fd64)
    0012e420 00000000 00000000 00000000 00000000 SharedUserData!SystemCallStub+0x4 (FPO: [0,0,0])
    start end module name
    804d0000 806b8000 nt ntkrnlmp.exe Sat Aug 18 04:35:48 2001 (3B7DC674)
    806b8000 806d8080 hal halmacpi.dll Fri Aug 17 23:48:20 2001 (3B7D8314)
    b59e6000 b5a0ce00 kmixer kmixer.sys Sat Aug 18 00:00:45 2001 (3B7D85FD)
    b64f0000 b6540a80 srv srv.sys Sat Aug 18 04:32:06 2001 (3B7DC596)
    b6659000 b6683280 mrxdav mrxdav.sys Fri Aug 17 23:50:20 2001 (3B7D838C)
    b695b000 b696e700 wdmaud wdmaud.sys Sat Aug 18 06:42:48 2001 (3B7DE438)
    b72eb000 b72f9080 sysaudio sysaudio.sys Sat Aug 18 06:47:26 2001 (3B7DE54E)
    b736b000 b738ae80 afd afd.sys Sat Aug 18 04:30:36 2001 (3B7DC53C)
    b73ef000 b73f1f80 ndisuio ndisuio.sys Fri Aug 17 23:53:53 2001 (3B7D8461)
    b852c000 b8541280 dump_atapi dump_atapi.sys Fri Aug 17 23:51:49 2001 (3B7D83E5)
    b8542000 b85c4400 Ntfs Ntfs.SYS Sat Aug 18 04:33:04 2001 (3B7DC5D0)
    b85c5000 b8628880 mrxsmb mrxsmb.sys Sat Aug 18 06:31:45 2001 (3B7DE1A1)
    b8651000 b8679000 rdbss rdbss.sys Sat Aug 18 06:44:30 2001 (3B7DE49E)
    b8719000 b873db00 netbt netbt.sys Sat Aug 18 04:32:18 2001 (3B7DC5A2)
    b873e000 b878de00 tcpip tcpip.sys Sat Aug 18 04:31:44 2001 (3B7DC580)
    ba926000 ba947780 update update.sys Sat Aug 18 06:53:56 2001 (3B7DE6D4)
    ba970000 ba99c580 rdpdr rdpdr.sys Fri Aug 17 23:50:45 2001 (3B7D83A5)
    ba9bb000 ba9cb180 psched psched.sys Fri Aug 17 23:54:25 2001 (3B7D8481)
    ba9fb000 ba9fbb80 Null Null.SYS Fri Aug 17 23:47:39 2001 (3B7D82EB)
    baa0d000 baa0df00 swenum swenum.sys Fri Aug 17 23:48:47 2001 (3B7D832F)
    baae4000 baaf9900 ndiswan ndiswan.sys Sat Aug 18 04:30:58 2001 (3B7DC552)
    bab2c000 bab4cf80 portcls portcls.sys Sat Aug 18 06:31:59 2001 (3B7DE1AF)
    bab4d000 bab6b180 USBPORT USBPORT.SYS Sat Aug 18 00:03:07 2001 (3B7D868B)
    bab6c000 bab8cc00 ks ks.sys Sat Aug 18 06:24:52 2001 (3B7DE004)
    bab8d000 bab9f980 parport parport.sys Fri Aug 17 23:50:05 2001 (3B7D837D)
    baba0000 bae93c80 nv4_mini nv4_mini.sys Fri Apr 22 20:38:23 2005 (4269449F)
    baf80000 baf8f300 Cdfs Cdfs.SYS Sat Aug 18 06:33:34 2001 (3B7DE20E)
    baf90000 baf98880 Fips Fips.SYS Sat Aug 18 04:31:49 2001 (3B7DC585)
    bafa0000 bafa8180 netbios netbios.sys Fri Aug 17 23:54:00 2001 (3B7D8468)
    bafb4000 bafb6280 rasacd rasacd.sys Fri Aug 17 23:55:39 2001 (3B7D84CB)
    bafc4000 bafc6f80 mouhid mouhid.sys Fri Aug 17 23:47:57 2001 (3B7D82FD)
    bafcc000 bafce580 hidusb hidusb.sys Sat Aug 18 00:02:16 2001 (3B7D8658)
    bafd4000 bafd6600 gameenum gameenum.sys Sat Aug 18 00:02:29 2001 (3B7D8665)
    bf800000 bf9b7580 win32k win32k.sys Sat Aug 18 06:52:56 2001 (3B7DE698)
    bf9b8000 bfd63c80 nv4_disp nv4_disp.dll Fri Apr 22 20:34:11 2005 (426943A3)
    bff80000 bff90a80 dxg dxg.sys Sat Aug 18 00:55:56 2001 (3B7D92EC)
    f7403000 f742a700 NDIS NDIS.sys Sat Aug 18 04:31:13 2001 (3B7DC561)
    f742b000 f743e780 KSecDD KSecDD.sys Fri Aug 17 23:50:01 2001 (3B7D8379)
    f743f000 f7462580 Fastfat Fastfat.sys Sat Aug 18 06:39:54 2001 (3B7DE38A)
    f7463000 f7474300 sr sr.sys Sat Aug 18 00:00:38 2001 (3B7D85F6)
    f7475000 f748af80 SCSIPORT SCSIPORT.SYS Fri Aug 17 23:51:48 2001 (3B7D83E4)
    f748b000 f74a0280 atapi atapi.sys Fri Aug 17 23:51:49 2001 (3B7D83E5)
    f74a1000 f74c4b80 dmio dmio.sys Fri Aug 17 23:58:27 2001 (3B7D8573)
    f74c5000 f74e3880 ftdisk ftdisk.sys Fri Aug 17 23:52:41 2001 (3B7D8419)
    f74e4000 f74ec200 wanarp wanarp.sys Fri Aug 17 23:55:23 2001 (3B7D84BB)
    f74f4000 f7501b00 ipsec ipsec.sys Sat Aug 18 04:30:42 2001 (3B7DC542)
    f7504000 f750c180 HIDCLASS HIDCLASS.SYS Sat Aug 18 00:02:18 2001 (3B7D865A)
    f7524000 f7530600 usbhub usbhub.sys Sat Aug 18 00:03:11 2001 (3B7D868F)
    f7534000 f753d480 NDProxy NDProxy.SYS Fri Aug 17 23:55:30 2001 (3B7D84C2)
    f7544000 f754d380 termdd termdd.sys Fri Aug 17 23:46:42 2001 (3B7D82B2)
    f7554000 f755c400 msgpc msgpc.sys Fri Aug 17 23:54:19 2001 (3B7D847B)
    f7564000 f756f580 raspptp raspptp.sys Sat Aug 18 04:30:51 2001 (3B7DC54B)
    f7574000 f757d800 raspppoe raspppoe.sys Fri Aug 17 23:55:33 2001 (3B7D84C5)
    f7584000 f75afc00 ACPI ACPI.sys Fri Aug 17 23:57:52 2001 (3B7D8550)
    f75b0000 f75d5e00 d347bus d347bus.sys Sun Aug 22 16:31:09 2004 (4128A01D)
    f75f7000 f7606400 pci pci.sys Fri Aug 17 23:58:04 2001 (3B7D855C)
    f7607000 f760fc00 isapnp isapnp.sys Fri Aug 17 23:58:01 2001 (3B7D8559)
    f7617000 f7620280 MountMgr MountMgr.sys Fri Aug 17 23:47:36 2001 (3B7D82E8)
    f7627000 f7633000 VolSnap VolSnap.sys Fri Aug 17 23:53:19 2001 (3B7D843F)
    f7637000 f763f380 disk disk.sys Fri Aug 17 23:52:31 2001 (3B7D840F)
    f7647000 f7651f80 CLASSPNP CLASSPNP.SYS Sat Aug 18 04:32:31 2001 (3B7DC5AF)
    f7677000 f7686e00 VIDEOPRT VIDEOPRT.SYS Fri Aug 17 23:57:42 2001 (3B7D8546)
    f7687000 f7693700 i8042prt i8042prt.sys Sat Aug 18 06:44:51 2001 (3B7DE4B3)
    f7697000 f76a6400 serial serial.sys Sat Aug 18 06:27:19 2001 (3B7DE097)
    f76a7000 f76b0980 Imapi Imapi.SYS Fri Aug 17 23:53:17 2001 (3B7D843D)
    f76b7000 f76c2980 cdrom cdrom.sys Fri Aug 17 23:52:25 2001 (3B7D8409)
    f76c7000 f76d4a00 redbook redbook.sys Fri Aug 17 23:51:37 2001 (3B7D83D9)
    f76d7000 f76e0f00 es1371mp es1371mp.sys Fri Jul 20 01:28:37 2001 (3B575F15)
    f76e7000 f76f5000 drmk drmk.sys Sat Aug 18 00:01:08 2001 (3B7D8614)
    f76f7000 f7702e00 rasl2tp rasl2tp.sys Sat Aug 18 04:30:47 2001 (3B7DC547)
    f7707000 f770cc80 PCIIDEX PCIIDEX.SYS Fri Aug 17 23:51:46 2001 (3B7D83E2)
    f770f000 f7713900 PartMgr PartMgr.sys Sat Aug 18 04:32:23 2001 (3B7DC5A7)
    f773f000 f7746780 processr processr.sys Fri Aug 17 23:48:32 2001 (3B7D8320)
    f7747000 f774cb80 kbdclass kbdclass.sys Fri Aug 17 23:47:47 2001 (3B7D82F3)
    f774f000 f7750000 fdc fdc.sys unavailable (00000000)
    f7757000 f775ca00 RTL8139 RTL8139.SYS Wed May 30 09:14:57 2001 (3B148FE1)
    f775f000 f7763580 ptilink ptilink.sys Fri Aug 17 23:49:53 2001 (3B7D8371)
    f7767000 f776b080 raspti raspti.sys Fri Aug 17 23:55:32 2001 (3B7D84C4)
    f776f000 f7774600 mouclass mouclass.sys Fri Aug 17 23:47:50 2001 (3B7D82F6)
    f7777000 f777bd00 flpydisk flpydisk.sys Fri Aug 17 23:51:21 2001 (3B7D83C9)
    f777f000 f7784c80 HIDPARSE HIDPARSE.SYS Sat Aug 18 00:02:04 2001 (3B7D864C)
    f778f000 f7793c80 vga vga.sys Fri Aug 17 23:57:51 2001 (3B7D854F)
    f7797000 f779b680 Msfs Msfs.SYS Fri Aug 17 23:50:02 2001 (3B7D837A)
    f779f000 f77a6380 Npfs Npfs.SYS Fri Aug 17 23:50:03 2001 (3B7D837B)
    f787d000 f7896600 Mup Mup.sys Sat Aug 18 0629 2001 (3B7DDF39)
    f7897000 f789a000 BOOTVID BOOTVID.dll Fri Aug 17 23:49:09 2001 (3B7D8345)
    f792f000 f7932900 watchdog watchdog.sys Fri Aug 17 23:59:35 2001 (3B7D85B7)
    f7937000 f793aa80 serenum serenum.sys Fri Aug 17 23:50:13 2001 (3B7D8385)
    f793f000 f7942d00 usbohci usbohci.sys Sat Aug 18 00:03:04 2001 (3B7D8688)
    f7943000 f7945580 ndistapi ndistapi.sys Fri Aug 17 23:55:29 2001 (3B7D84C1)
    f7947000 f794af80 TDI TDI.SYS Fri Aug 17 23:57:25 2001 (3B7D8535)
    f7987000 f7988b80 kdcom kdcom.dll Fri Aug 17 23:49:10 2001 (3B7D8346)
    f7989000 f798a100 WMILIB WMILIB.SYS Sat Aug 18 00:07:23 2001 (3B7D878B)
    f798b000 f798c700 dmload dmload.sys Fri Aug 17 23:58:15 2001 (3B7D8567)
    f798d000 f798e480 d347prt d347prt.sys Sun Aug 22 16:31:48 2004 (4128A044)
    f799d000 f799e280 USBD USBD.SYS Sat Aug 18 00:02:58 2001 (3B7D8682)
    f799f000 f79a0f00 Fs_Rec Fs_Rec.SYS Fri Aug 17 23:49:37 2001 (3B7D8361)
    f79a1000 f79a2080 Beep Beep.SYS Fri Aug 17 23:47:33 2001 (3B7D82E5)
    f79a3000 f79a4080 mnmdd mnmdd.SYS Fri Aug 17 23:57:28 2001 (3B7D8538)
    f79a5000 f79a6080 RDPCDD RDPCDD.sys Fri Aug 17 23:46:56 2001 (3B7D82C0)
    f79a7000 f79a8100 dump_WMILIB dump_WMILIB.SYS Sat Aug 18 00:07:23 2001 (3B7D878B)
    f79e3000 f79e4a80 ParVdm ParVdm.SYS Fri Aug 17 23:49:49 2001 (3B7D836D)
    f7a4f000 f7a4fd00 pciide pciide.sys Fri Aug 17 23:51:49 2001 (3B7D83E5)
    f7a5f000 f7a5fd00 dxgthk dxgthk.sys Fri Aug 17 23:53:12 2001 (3B7D8438)
    f7a83000 f7a83c00 audstub audstub.sys Fri Aug 17 23:59:40 2001 (3B7D85BC)

    Unloaded modules:
    b5a21000 b5a48000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b6934000 b695b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    baa23000 baa24000 drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b72bb000 b72c8000 DMusic.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b72cb000 b72d9000 swmidi.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    b696f000 b698b000 aec.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f79b3000 f79b5000 splitter.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7787000 f778c000 Cdaudio.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    bafb8000 bafbb000 Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    Closing open log file c:\debuglog.txt"
    i am not trying to spam or anything but that is what was writen ... is that what u needed?

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    What is your operating system?

    Are you in an admin account?

    If Vista did you choose "Run as admin"?

  8. #8
    hitman47222 is offline Dedicated Member
    my operating system is xp and no i am not running an admin account
    whats an admin account??
    this question may sound dumb but what does all of this have to do with the crash problem?

  9. #9
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    NVIDIA driver

    Drivers - Download NVIDIA Drivers

    What card are you using?

    I'd suggest uninstalling then reinstalling the latest driver for your card.

    You must uninstall your current driver first.

  10. #10
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Quote Originally Posted by hitman47222 View Post
    my operating system is xp and no i am not running an admin account
    whats an admin account??
    this question may sound dumb but what does all of this have to do with the crash problem?
    I was wondering why you couldn't open that log. But then you did.

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