hey
maple story will no longer load up
i get as far as game guard then after a while that disappears and doesnt do anything else
i have tried uninstalling the whole game and re-downloading it
i have deleted the game guard file (it just re-instals itself)
i have also just tried the program its self trying to repair itself (epic fail)
i am running with XP and sp2
any suggestions are welcome

You will find a very comprehensive tech FAQ for Maple Story here:

This Guide.

Let us know if that helps.

thanks for the link
though it hasnt helped me at all
i dont know where to begin with game guard it just doesnt give me any error messages or anything it just starts up then disappears
i have been playing maple for a month now and havent had a problem with it
until that is they updated the game with a patch
they realised this particular patch had issues and suggested anyone having problems just un-instal the game the re-download it and everything should be fine
well im still having prolems

I'd suggest uninstall it again then run the registry cleaner inside ccleaner:

CCleaner - Home

Be sure and have ccleaner create a backup.

Afterwards reboot your computer then try to reinstall.


Another possibility would be a system restore to a point before you installed the patch.

System Restore
--------------------------------------------------
You might try a System Restore to a point prior to your problem:

start > All Programs > Accessories > System Tools > System Restore

well i thought system restores actually working was a myth
but alas it has worked
after getting 5 screens of 'incomplete restore'
i thought why the hell not give ms a shot and lo and behold it actually works
ms starts up as perfectly as the first time i installed it
cheers jephree you saved my ass and my computer from a two storey drop
x

cool.

let us know if we can help further.

urgh im really considering re-formatting my comp now
i managed to play through once exited and then tried to play it the next day
and alaas stuck with the problem i had before :@
tried system restore again ... nothing
followed your advice and installed CCleaner ran it and all that jazz
uninstalled ms then re-installed it and im still stuck with the same problem
i really have no ideas what it could be now the only thing i know is
from 2 weeks ago it worked absolutley fine
and now its not running past game guard :@
so i have no clues why this is happening cos im not getting any error messages

You might try emailing GameGuard:

MapleStory

How do I find customer support for GameGuard?
INCA Internet provides customer support to nProtect GameGuard users through various means including e-mail, telephone and remote client access.

If any problem or question arises when using nProtect GameGuard, please contact INCA by refering to the following instructions

1. Close the game when the game does not run or the error occurs.

2. Please find all files with extension of .erl in the folder named "GameGuard", located in the game directory, and send them to game2@inca.co.kr with description of errors.

3. If the problem cannot be solved using telephone or e-mail, INCA Internet's staff will contact the customer, arrange for terminal client access, and carry out in-depth analysis

More errors:

MapleStory

Google:

maple story game guard - Google Search

maple story game guard shuts down - Google Search