Intire computer turns off when trying to play any game

  1. #1
    JollyJas is offline Junior Member

    Intire computer turns off when trying to play any game

    This is so annoying, I'm not sure what is going on, but any game I try to play it turns the intire computer off just when I start getting somewhere.
    I'm at a loss, cause windows xp runs good doing anything else.. this only happens while trying to play any game.

    I'm running:

    OS Information:
    Property Value
    OS Name Microsoft Windows XP Home Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
    Service Pack 2.0
    OS Manufacturer Microsoft Corporation
    Windows Directory C:\WINDOWS


    Processor:
    Property Value
    Current Clock Speed 1804
    Description x86 Family 6 Model 8 Stepping 1
    Manufacturer AuthenticAMD
    Name AMD Athlon(tm) XP 2200+


    Memory (RAM):
    Property Value
    Bank Label RAS 0 & 1
    Capacity 268435456

    Total Memory Deteced in Hardware: ~256 MB
    Memory Reported to Operating System: 255MB

    Disk Drives:
    Property Value
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Maxtor 6E040L0
    Media Type Fixed hard disk media
    Size 41109949440 (~38 GB)
    Number of Partitions 1


    Installed Printers:
    Property Value
    Name Lexmark Z25-Z35
    Port Name USB002
    Default True
    Driver Name Lexmark Z25-Z35


    Motherboard:
    Property Value
    Manufacturer MSI
    Model
    Name Base Board
    Part Number
    Product MS-6593
    Serial Number 00000000
    Version 1.0


    BIOS:
    Property Value
    Manufacturer American Megatrends Inc.
    Name Version 1.00
    Release Date 20010402000000.000000+000
    Version AMIINT - 10


    Monitor:
    Property Value
    Description Plug and Play Monitor
    Name Plug and Play Monitor
    Screen Height 768
    Screen Width 1024

    Description Default Monitor
    Name Default Monitor
    Screen Height
    Screen Width


    Keyboard:
    Property Value
    Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


    Pointing Device:
    Property Value
    Manufacturer (Standard system devices)
    Name USB Human Interface Device


    Sound Card:
    Property Value
    Manufacturer C-Media
    Description CMI8738/C3DX PCI Audio Device
    Device ID PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10\3&61A AA01&0&38


    Video Card:
    Property Value
    Adapter Compatibility ATI Technologies Inc.
    Adapter RAM 268435456
    Description SAPPHIRE RADEON 9250
    Installed Display Drivers ati2dvag.dll
    Driver Version 6.14.10.6601
    Driver Date 02/22/2006 1:46:26 AM
    Video Mode Description 1024 x 768 x 4294967296 colors

    Adapter Compatibility ATI Technologies Inc.
    Adapter RAM 268435456
    Description SAPPHIRE RADEON 9250 - Secondary
    Installed Display Drivers ati2dvag.dll
    Driver Version 6.14.10.6601
    Driver Date 02/22/2006 1:46:26 AM
    Video Mode Description


    I'm not sure about this Sapphire Radeon thing, I don't think this computer had that before..we could of did something wrong while trying to figure out what was going on with the computer.

    Please help, this is driving us crazy.

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Were you ever able to play these games on this computer?

    I am surprised by the RAM report:

    Total Memory Detected in Hardware: ~256 MB
    Memory Reported to Operating System: 255MB


    256 MB RAM is barely enough to run XP let alone games.

  3. #3
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Also try this scan Re: particular games:

    Can you run it ..............................................

    Can You RUN It?

  4. #4
    JollyJas is offline Junior Member
    Ok, I'm trying that can you run it now, i will let you know.. i have to install active x

  5. #5
    JollyJas is offline Junior Member
    Quote Originally Posted by jephree View Post
    Were you ever able to play these games on this computer?

    I am surprised by the RAM report:

    Total Memory Detected in Hardware: ~256 MB
    Memory Reported to Operating System: 255MB


    256 MB RAM is barely enough to run XP let alone games.
    I was able to play tons of games before.. sims was the one that got us to go out and get a different graphic card to run it right, thats when we got the radeon about a year ago.
    This annoying problem has just started about a week or so ago.

    What do you suggest we do?
    Last edited by JollyJas; 02-08-2008 at 06:53 AM. Reason: adding on to

  6. #6
    JollyJas is offline Junior Member
    Quote Originally Posted by jephree View Post
    Also try this scan Re: particular games:

    Can you run it ..............................................

    Can You RUN It?
    well I got a whole page of all the reasons why I couldn't play the games.. did you want the printouts?


    CPU
    Minimum: Intel Pentium D 2.6 GHz or Athlon X2 +3800
    You Have: AMD Athlon(tm) XP 2200+ FAIL: Sorry, your computer does not meet this requirement.
    System RAM
    Minimum: 1 GB RAM under XP and 2 GB RAM under Vista
    You Have: 255 MB FAIL: Sorry, your computer does not meet this minimum requirement. You may be able to add more RAM which could make your computer more powerful. Click the 'We Recommend' to see how.
    Operating System
    Minimum: Windows XP/Vista 32 bits and 64 bits
    You Have: Microsoft Windows XP Home Edition (Build Service Pack 22600) PASS
    Video Card
    Minimum: NVIDIA GeForce 7800 GTX or ATI Radeon X1650 XT or better
    You Have: SAPPHIRE RADEON 9250 (RADEON 9250 AGP (0x5960)) FAIL: Sorry, your video card does not meet this minimum requirement. Upgrade to a more powerful video card will make all your applications look better. Click the 'We Recommend' button to see some great options.
    Video Card Features - Minimum attributes of your Video Card Video RAM: Required - 256 MB , You have - 256 MB
    Video Card 3D Acceleration: Required - Yes , You have - Yes
    Video HW Transform & Lighting: Required - Yes , You have - Yes
    Vertex Shader Ver.: Required - 3.0 , You have - 1.1
    Pixel Shader Ver.: Required - 3.0 , You have - 1.4


    Video Card Driver Version (DirectX)
    Your driver version number is: 6.14.10.6601 FYI: Your video card driver version is provided for your information, but it is not part of this analysis. But proper video card driver versions are important to the proper operation of your product.
    DirectX Version
    Minimum: DirectX version 9.0c (included) or higher
    You Have: 9.0c PASS
    Sound Card
    Minimum: Yes
    You Have: C-Media Wave Device PASS
    Sound Card Driver Version
    Your driver version number is: 5.10 FYI: Your sound card driver version is provided for your information, but it is not part of this analysis. But proper sound card driver versions are important to the proper operation of your product.
    Free Disk Space
    Minimum: 8.5 GB free
    You Have: 17.1 GB PASS
    DVD
    Minimum: DVD 4X speed or faster (read double layer)
    You Have: _NEC DVD_RW ND-3540A PASS, but the Speed could NOT be analyzed...

    Looks as though I can run Act of War game
    Last edited by JollyJas; 02-08-2008 at 06:55 AM. Reason: added on to

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    If the problem is that recent try a System Restore:

    System Restore
    --------------------------------------------------
    You might try a System Restore to a point prior to your problem:

    start > All Programs > Accessories > System Tools > System Restore



    Regarding your scan: are you sure you could play this game before on this computer?

  8. #8
    JollyJas is offline Junior Member
    Quote Originally Posted by jephree View Post
    If the problem is that recent try a System Restore:

    System Restore
    --------------------------------------------------
    You might try a System Restore to a point prior to your problem:

    start > All Programs > Accessories > System Tools > System Restore



    Regarding your scan: are you sure you could play this game before on this computer?
    I'm not familular with any of the games on the can you run it website.
    I have been trying to play Hell's Kitchen.. I have passed the game but it's been so annoying it kept shutting off, I'd turn it back on again and play till I can pass it.. kept doing that to win lol
    I used to play Sims 2, I used to play rollercoaster tycoon 3 ect.
    never a problem till lately

    I'll try a system restore and let you know

  9. #9
    JollyJas is offline Junior Member
    Quote Originally Posted by jephree View Post
    If the problem is that recent try a System Restore:

    System Restore
    --------------------------------------------------
    You might try a System Restore to a point prior to your problem:

    start > All Programs > Accessories > System Tools > System Restore



    Regarding your scan: are you sure you could play this game before on this computer?
    Did the system restore back two weeks...
    it didn't turn off the game 'Hells Kitchen" I could play it without it turning off, however it's really slow moving, and sometimes froze then would start playing again

    I appreciate your help so far, what do I do now?

    Did another printout, and it seemed to of changed the video card information???
    as you see below.


    OS Information:
    Property Value
    OS Name Microsoft Windows XP Home Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
    Service Pack 2.0
    OS Manufacturer Microsoft Corporation
    Windows Directory C:\WINDOWS


    Processor:
    Property Value
    Current Clock Speed 1804
    Description x86 Family 6 Model 8 Stepping 1
    Manufacturer AuthenticAMD
    Name AMD Athlon(tm) XP 2200+


    Memory (RAM):
    Property Value
    Bank Label RAS 0 & 1
    Capacity 268435456

    Total Memory Deteced in Hardware: ~256 MB
    Memory Reported to Operating System: 255MB

    Disk Drives:
    Property Value
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Maxtor 6E040L0
    Media Type Fixed hard disk media
    Size 41109949440 (~38 GB)
    Number of Partitions 1


    Installed Printers:
    Property Value
    Name Lexmark Z25-Z35
    Port Name USB002
    Default True
    Driver Name Lexmark Z25-Z35


    Motherboard:
    Property Value
    Manufacturer MSI
    Model
    Name Base Board
    Part Number
    Product MS-6593
    Serial Number 00000000
    Version 1.0


    BIOS:
    Property Value
    Manufacturer American Megatrends Inc.
    Name Version 1.00
    Release Date 20010402000000.000000+000
    Version AMIINT - 10


    Monitor:
    Property Value
    Description Plug and Play Monitor
    Name Plug and Play Monitor
    Screen Height 768
    Screen Width 1024

    Description Default Monitor
    Name Default Monitor
    Screen Height
    Screen Width


    Keyboard:
    Property Value
    Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


    Pointing Device:
    Property Value
    Manufacturer (Standard system devices)
    Name USB Human Interface Device


    Sound Card:
    Property Value
    Manufacturer C-Media
    Description CMI8738/C3DX PCI Audio Device
    Device ID PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10\3&61A AA01&0&38


    Video Card:
    Property Value
    Adapter Compatibility ATI Technologies Inc.
    Adapter RAM 268435456
    Description RADEON 9250
    Installed Display Drivers ati2dvag.dll
    Driver Version 6.14.10.6525
    Driver Date 03/29/2005 3:03:06 PM
    Video Mode Description 1024 x 768 x 4294967296 colors

    Adapter Compatibility ATI Technologies Inc.
    Adapter RAM 268435456
    Description RADEON 9250 - Secondary
    Installed Display Drivers ati2dvag.dll
    Driver Version 6.14.10.6525
    Driver Date 03/29/2005 3:03:06 PM
    Video Mode Description


    DirectX Installation:
    Property Value


    Modem:
    Property Value

    Network Adapters:
    Property Value
    Description Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
    Description RAS Async Adapter
    Description Packet Scheduler Miniport
    Description WAN Miniport (L2TP)
    Description WAN Miniport (PPTP)
    Description WAN Miniport (PPPOE)
    Description Direct Parallel
    Description WAN Miniport (IP)
    Description Packet Scheduler Miniport
    Description Microsoft TV/Video Connection

    External Ports:
    Property Value
    External Reference Designator Def

    Expansion Slots:
    Property Value
    Slot Designation PCI1
    Slot Designation PCI2
    Slot Designation PCI3
    Slot Designation PCI4
    Slot Designation PCI5
    Slot Designation PCI6
    Slot Designation AGP

    "Windows is running really slow now"
    Last edited by JollyJas; 02-08-2008 at 05:49 PM. Reason: adding more info again lol

  10. #10
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    If the restore affected the computer then undo it. This option is in System restore: Undo my last restore.


    The change in the graphics is that it reset an older driver.

    This suggests that someone recently updated the driver.


    You can try different drivers and try to find one that works best.

    Before you try a new driver you need to uninstall the previous one.

    You do this via: Control Panel > Add or Remove Programs > ATI


    The ATI drivers can be found here:

    Drivers & Software


    You need to insert your model as it certainly will not work with the newest drivers as this is an old card.


    RADEON 9250


    Catalyst™ 6.11 Display Driver for Windows XP Professional/Home Edition



    If that does not help I'd also suggest opening the computer and cleaning it.

    The main reason for a computer to totally shutdown is heat.


    Also you really do need more RAM.

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