Originally Posted by jephree

Try this scan so we can get a better idea of what you currently have:

http://www.d-a-l.com/hardware-scan.php

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I have this same problem with my games. When I click on my inventory for Guild Wars the computer shuts down and I have to restart it. Maby this info can help you? I think there is somthing wrong with the video driver. reply ASAP thanks

Seph Joe






OS Information:
PropertyValue
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partitio n1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
PropertyValue
Current Clock Speed 2793
Description x86 Family 15 Model 4 Stepping 1
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 2.80GHz


Memory (RAM):
PropertyValue
Bank Label
Capacity 268435456

Bank Label
Capacity 1073741824

Total Memory Deteced in Hardware: ~1280 MB
Memory Reported to Operating System: 1278MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model ST380011A
Media Type Fixed hard disk media
Size 79999073280 (~75 GB)
Number of Partitions 3

Description Disk drive
Manufacturer (Standard disk drives)
Model HP Photosmart 2610x USB Device
Media Type
Number of Partitions


Installed Printers:
PropertyValue
Name Microsoft Office Document Image Writer
Port Name Microsoft Document Imaging Writer Port:
Default False
Driver Name Microsoft Office Document Image Writer Driver

Name Intuit Internal Printer
Port Name LPT1:
Default False
Driver Name Amyuni PDF Converter 2.07

Name HP remote printers
Port Name ISHARE
Default False
Driver Name HP remote printers

Name HP Photosmart 2600 series fax
Port Name USB001
Default False
Driver Name HP Photosmart 2600 series fax

Name HP Photosmart 2600 series
Port Name USB001
Default True
Driver Name HP Photosmart 2600 series

Name Fax
Port Name SHRFAX:
Default False
Driver Name Microsoft Shared Fax Driver


Motherboard:
PropertyValue
Manufacturer Dell Computer Corp.
Model
Name Base Board
Part Number
Product 0R8060
Serial Number ..CN4811152H00FV.
Version


BIOS:
PropertyValue
Manufacturer Dell Computer Corporation
Name Phoenix ROM BIOS PLUS Version 1.10 A02
Release Date 20041108000000.000000+000
Version DELL - 8


Monitor:
PropertyValue
Description Plug and Play Monitor
Name Plug and Play Monitor
Screen Height 768
Screen Width 1024


Keyboard:
PropertyValue
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
PropertyValue
Manufacturer Microsoft
Name PS/2 Compatible Mouse


Sound Card:
PropertyValue
Manufacturer Microsoft
Description Unimodem Half-Duplex Audio Device
Device ID MODEMWAVE\0\{E1B69034-1EE0-4C85-83EB-1257D1994B99}

Manufacturer Analog Devices, Inc.
Description SoundMAX Integrated Digital Audio
Device ID PCI\VEN_8086&DEV_24D5&SUBSYS_019D1028&REV_02\3&172 E68DD&0&FD


Video Card:
PropertyValue
Adapter Compatibility Intel Corporation
Adapter RAM 100663296
Description Intel(R) 82865G Graphics Controller
Installed Display Drivers ialmrnt5.dll
Driver Version 6.14.10.4020
Driver Date 1/23/2005 10:05:06 PM
Video Mode Description 1024 x 768 x 4294967296 colors


DirectX Installation:
PropertyValue
Version 6.03.01.0148


Modem:
PropertyValue
Model Intel(R) 537EP V9x DF PCI Modem
Name Intel(R) 537EP V9x DF PCI Modem


Network Adapters:
PropertyValue
Description Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
Description RAS Async Adapter
Description Packet Scheduler Miniport
Description WAN Miniport (L2TP)
Description WAN Miniport (PPTP)
Description WAN Miniport (PPPOE)
Description Direct Parallel
Description WAN Miniport (IP)
Description Packet Scheduler Miniport
Description WAN Miniport (ATW)
Description SonicWALL VPN Adapter - Packet Scheduler Miniport
Description Packet Scheduler Miniport
Description Deterministic Network Enhancer Miniport
Description Deterministic Network Enhancer Miniport
Description Deterministic Network Enhancer Miniport

External Ports:
PropertyValue
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator

Expansion Slots:
PropertyValue
Slot Designation PCI1
Slot Designation PCI2
Slot Designation PCI3
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There is a newer driver here plus a game compatibility list but Guild Wars is not listed either way.

Get the Final Graphics Driver - Version PV14.17

http://www.intel.com/support/graphics/intel865g/

you definitly need to upgrade DirectX Im running a 98 with DirectX7. I think this might beyour problem. For i had the same problem running Dungeon Seige.

Just FYI: this entry:

DirectX Installation:
PropertyValue
Version 6.03.01.0148

Always appears on that scan no matter which version of DirectX you have.

If your system can handle the latest 9.0c it is downloadable here:

http://www.microsoft.com/downloads/d...displaylang=en