I've had the Sims 2 for a long time and it worked perfectly. Then I realized that little white dots were appearing and dissapearing on the screen. Now when I play, it starts out fine, then the white dots come and go, then my computer just crashes. I've read a lot on updating video cards and tried it out, but im not sure if I did it right or if I should delete the old video cards when I download new ones, etc. My computer is only about two years old and usually works perfectly. Can anyone please tell me exactly what to do to make it work?
There are 3 (i) in the EA Help file, where I suppose there is a problem:
-Display Device RADEON 9800 SERIES
-Display Driver 6.14.10.6587
-Sound Driver 5.12.01.0383-1.80.0030
Thanks in advance.
------------------------------------

OS Information:
Property Value
OS Name Microsoft Windows XP Home Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
Property Value
Current Clock Speed 3215
Description x86 Family 15 Model 2 Stepping 9
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.20GHz

Current Clock Speed 3215
Description x86 Family 15 Model 2 Stepping 9
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.20GHz


Memory (RAM):
Property Value
Bank Label Bank0/1
Capacity 536870912

Bank Label Bank4/5
Capacity 536870912

Total Memory Deteced in Hardware: ~1024 MB
Memory Reported to Operating System: 1023MB

Disk Drives:
Property Value
Description Disk drive
Manufacturer (Standard disk drives)
Model HDS722525VLSA80
Media Type Fixed hard disk media
Size 250056737280 (~233 GB)
Number of Partitions 1

Description Disk drive
Manufacturer (Standard disk drives)
Model Canon MP Memory Card USB Device
Media Type
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic STORAGE DEVICE USB Device
Media Type
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic STORAGE DEVICE USB Device
Media Type
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic STORAGE DEVICE USB Device
Media Type
Number of Partitions

Description Disk drive
Manufacturer (Standard disk drives)
Model Generic STORAGE DEVICE USB Device
Media Type
Number of Partitions


Installed Printers:
Property Value
Name Canon MP730 Printer (Copy 1)
Port Name USB002
Default True
Driver Name Canon MP730 Printer

Name Canon MP730 Printer
Port Name USB001
Default False
Driver Name Canon MP730 Printer

Name Canon MP730 FAX
Port Name USB(Canon MP730 FAX)
Default False
Driver Name Canon MP730 FAX


Motherboard:
Property Value
Manufacturer Seanix
Model
Name Base Board
Part Number
Product 8IPE1000
Serial Number
Version


BIOS:
Property Value
Manufacturer Award Software International, Inc.
Name Award Modular BIOS v6.00PG
Release Date 20031225000000.000000+000
Version GBT - 42302e31


Monitor:
Property Value
Description Plug and Play Monitor
Name Plug and Play Monitor
Screen Height 768
Screen Width 1024

Description Default Monitor
Name Default Monitor
Screen Height
Screen Width


Keyboard:
Property Value
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
Property Value
Manufacturer (Standard system devices)
Name USB Human Interface Device


Sound Card:
Property Value
Manufacturer Creative Technology, Ltd.
Description Creative Audigy Audio Processor (WDM)
Device ID PCI\VEN_1102&DEV_0004&SUBSYS_10071102&REV_04\4&1F7 DBC9F&0&00F0


Video Card:
Property Value
Adapter Compatibility ATI Technologies Inc.
Adapter RAM 134217728
Description RADEON 9800 SERIES
Installed Display Drivers ati2dvag.dll
Driver Version 6.14.10.6587
Driver Date 12/12/2005 3:40:43 AM
Video Mode Description 1024 x 768 x 4294967296 colors

Adapter Compatibility ATI Technologies Inc.
Adapter RAM 134217728
Description RADEON 9800 SERIES - Secondary
Installed Display Drivers ati2dvag.dll
Driver Version 6.14.10.6587
Driver Date 12/12/2005 3:40:43 AM
Video Mode Description


DirectX Installation:
Property Value
Version 6.03.01.0148


Modem:
Property Value

Network Adapters:
Property Value
Description 3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX) #2 - Deterministic Network Enhancer Miniport
Description Deterministic Network Enhancer Miniport
Description 3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX) #2 - Deterministic Network Enhancer Miniport
Description Deterministic Network Enhancer Miniport
Description Microsoft TV/Video Connection
Description 1394 Net Adapter
Description Cisco Systems VPN Adapter
Description Deterministic Network Enhancer Miniport

External Ports:
Property Value
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator No Detected
External Reference Designator
External Reference Designator

Expansion Slots:
Property Value
Slot Designation PCI
Slot Designation PCI
Slot Designation PCI
Slot Designation PCI
Slot Designation PCI
Slot Designation AGP

You need to uninstall old graphics drivers before installing new. Also any related software programs such as ATI Catalyst.

Start in safe mode & delete your drivers & reinstall.

https://support.ati.com/ics/support/...ge&folderID=27

Follow the path to XP Radeon drivers. Read the instructions & also use this utility:

The Catalyst Uninstaller is an optional download. We recommend using this utility to uninstall any previously installed Catalyst drivers prior to installation.