My parents have a Dell with a pentium 3 running windows 2000 professional. Their printer went out and they got a new one. To install the software it has to have a newer service pack. The only one now available is sp4. after downloading and installing sp4 the computer continuously reboots after "applying security policy" on the startup screen. I have ran everything I know to run on it to clean the registry and viruses or adware, and it is still the same. I can start it in safe mode, or remove sp4 and it runs fine. Any help would be greatly appreciated.

What is the exact Dell model?

What is the exact printer model?

Where did you download SP4?

Windows Update?

http://support.microsoft.com/kb/260910

Originally Posted by uncon77

My parents have a Dell with a pentium 3 running windows 2000 professional. Their printer went out and they got a new one. To install the software it has to have a newer service pack. The only one now available is sp4. after downloading and installing sp4 the computer continuously reboots after "applying security policy" on the startup screen. I have ran everything I know to run on it to clean the registry and viruses or adware, and it is still the same. I can start it in safe mode, or remove sp4 and it runs fine. Any help would be greatly appreciated.

Hi all, I am a new member of forum. Would a newcomer be warmly welcome here? Good day you guys!!!

I have a dell optiplex gx1 with windows 2000 pro as the OS, It keeps rebooting on its own over and over again. I don't care about whats on it I want to format C it and wipe it clean and install windows 98 into it but I cant get it to do anything I can get to the bios. It wont boot in safe mode, cmd nothing. I dont have the os disk either does anyone know how I can do this?

I don't care about whats on it I want to wipe it clean

Active@ Kill Disk Hard Drive Eraser. Low Level Format. to wipe it

Use Windows 98 install disk to format it.

Hi Friend,
The reason your system is rebooting is probably because Windows is blue screening. And this could just be a software problem, but I'd look for another cause like memory or hard disk.

Thanks,
James