PLEASE HELP ME: computer won't work (compaq presario 7594)

  1. #1
    hillbilyswife is offline Newbie

    Unhappy PLEASE HELP ME: computer won't work (compaq presario 7594)

    i have a compaq presario 7594 loaded with windows 98se.
    ok this is what happened.
    my daughter went to a site and we had problems with errors coming up afterward. i had installed norton on my computer and it asked to have three disks to recover from if anything happens so i did. well i tried putting the disk in and a screen came up then afterward my computer died. all my computer will do now is turn on light up the cdrom drive (for a second then it doesn't do anything) and then it shows the compact logo then i get an error stating i have no operating system. it does not read the disk drive (a. i went to staples and they stated that the computer it trying to load from the cd drive and i should turn the computer on and push F1 or delete and i should get a screen that will let me change the order in which my computer will load. they told me to choose the hard drive. problem is it doesn't work. i've tried every F button on my keyboard along with the delete button. still does the same thing when it turns on. shows the compaq logo and then tells me i have no operating system. i tried to put the disk restore in the cd drive and it doesn't read them either.
    does anyone have any ideas on what happened and how i can fix it?


  2. #2
    Vidster D-A-L Guest
    I normally find that tapping the Esc key when booting the computer will take me to the boot menu

  3. #3
    hillbilyswife is offline Newbie
    i hit the esc key also and no luck does the same thing

  4. #4
    imported_jazzman is offline Elite Member
    Quote Originally Posted by hillbilyswife
    i hit the esc key also and no luck does the same thing
    was the Norton disk you put in a floppy disk?

  5. #5
    hillbilyswife is offline Newbie
    yes it was

  6. #6
    imported_jazzman is offline Elite Member
    Quote Originally Posted by hillbilyswife
    yes it was
    did you take the floppy out of the drive when you restarted the computer?

  7. #7
    hillbilyswife is offline Newbie
    i don't remember. why?

    someone told be i might of lost my bios? i don't know what that is

  8. #8
    imported_jazzman is offline Elite Member
    check the floppy drive, if the floppy is in it, take it out and reboot and see what happens

  9. #9
    hillbilyswife is offline Newbie
    i don't remember if i did or not.

    someone mentioned that i may have lost my bios? i don't know what that is.

    i check the floppy drive there is no floppy in it
    any other suggestions?

    you know when your computer first starts it lights up the cdrom drive and the floppy drive. well my computer light comes on with the cdrom drive for a second but the floppy drive that doesn't light up at all

  10. #10
    Orphelia is offline Elite Member
    When hitting the "delete" key....sometimes it helps to tap very fast..quick successive .....just keep tapping delete as soon as you turn the system on so you can set the BIOS to boot from the CD ROM......it's worth a try...

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