i receive no sound from the computer when i go to play windows media player, real player or video@aol.com. there is no sound whatso ever when i try to use the chimes.wav also to get sound. can it be repaired by myself or should i get a technicans to look at this

Originally Posted by alstonagnes7

i receive no sound from the computer when i go to play windows media player, real player or video@aol.com. there is no sound whatso ever when i try to use the chimes.wav also to get sound. can it be repaired by myself or should i get a technicans to look at this

I put your question in a thread of it's own alstonages. It'll get more attention then :thumbs:

Welcome to the forum alstonages7 =D>

Now as for your problem....
Has this problem only just started?. Have you installed any new software recently. Have you tried anything yet to try and solve your problem?.
Also...Have you run antivirus and spyware scans?

A lot of questions i know, but the more info you can give us, the better we can help

i have tried lots of stuff like updated to windows 98 to windows 98se but i have uninstall the program now. i tried to troubleshoot in help but i believe i have messed something up there also. i can no longer access my help menu topic correctly.i'm trying to fix the problem myself and i think i created more of a problem. not sure if you can help. i don't have a cd rom for any programs either. this is a used computer i brought from my local area flee market. i tried to fix my multimedia settings and now i can't access them either. please help. thanks

I'm going to have to admit that i don't know as much about Windows 98 as i would like alstonages7 . If i go wrong somewhere i hope someone will jump in to put me right :thumbs:.

It may be worth making a backup of any programs you defiantly do not want to loose!.

Here's what i would do:

Right click on 'My Computer' and select 'Properties'. Now select 'Hardware' and then select 'Device Manager'.
Can you see any error signs at the side of anything?.
If not, go down the list and find your sound drivers. Right click and select 'Update Driver'.
Has this solved your problem?.

Have a look at this, if you think you have messed up your system and have a Win 98se disk doing this will check your system files.http://www.support.microsoft.com/def...b;en-us;185836
It's a Microsoft KB article
Also get Belarc Advisor (free program) download and run this will give you information on what is installed on your comp, all hardware and programes we can then look for an update to your sound card driver.