Ethernet controller problem

  1. #1
    harrydj is offline Newbie

    Ethernet controller problem

    Due to serious problems, I had to reformat my harddisk and downgrade to Windows 98 from XP. Now i cannot connect with the Internet because of problems with the Ethernet card - it has no drivers!!! And I cant find drivers that work - or is it me?

    I ran Wizard Driver and EverestHometo identify the Ethernet and got diiferent answers. Wizard Driver says I have an AMDtek driver, and EverestHome says I have a Bridgecom adaptor!!??

    I have downloaded and tried to install all manner of drivers but nothing works or is recognized...... What now......?

    PS. The computer is a Pentium III Compaq Deskpro EP/SB


  2. #2
    Dan Penny is offline Techie7 Staff
    Post exactly what Everest reports under Computer, Summary, Network.

  3. #3
    harrydj is offline Newbie
    EVEREST Home Edition © 2003-2005 Lavalys, Inc.

    --------------------------------------------------------------------------------


    Version EVEREST v2.20.405
    Homepage http://www.lavalys.com/
    Report Type Report Wizard
    Computer ZINO
    Generator Zino
    Operating System Microsoft Windows 98 SE 4.10.2222A (Win98 SE)
    Date 2006-12-18
    Time 16:12


    Summary

    --------------------------------------------------------------------------------


    Computer:
    Operating System Microsoft Windows 98 SE
    OS Service Pack -
    DirectX 4.06.03.0518 (DirectX 6.1a)
    Computer Name ZINO
    User Name Zino

    Motherboard:
    CPU Type Intel Pentium III, 500 MHz (5 x 100)
    Motherboard Name Compaq Deskpro EP/SB Series
    Motherboard Chipset Intel 82440BX/ZX
    System Memory 256 MB (PC133 SDRAM)
    BIOS Type Compaq (02/10/99)
    Communication Port Communications Port (COM1)
    Communication Port Communications Port (COM2)
    Communication Port ECP Printer Port (LPT1)

    Display:
    Video Adapter Matrox Millennium G200 AGP - English (8 MB)
    3D Accelerator Matrox G200A
    Monitor Daewoo CMC-1704C

    Multimedia:
    Audio Adapter ESS ES1869 AudioDrive

    Storage:
    IDE Controller Intel 82371AB/EB PCI Bus Master IDE Controller
    IDE Controller Primary IDE controller (dual fifo)
    IDE Controller Secondary IDE controller (dual fifo)
    Floppy Drive GENERIC NEC FLOPPY DISK
    Disk Drive GENERIC IDE DISK TYPE01
    Optical Drive LITEON CD-ROM LTN323 (32x CD-ROM)
    SMART Hard Disks Status Unknown

    Partitions:
    C: (FAT32) 16590 MB (16288 MB free)

    Input:
    Keyboard Standard 101/102-Key or Microsoft Natural Keyboard
    Mouse PS/2 Compatible Mouse Port

    Network:
    Network Adapter PPP Adapter.
    Modem Serial cable on COM1
    Modem Standard 56000 bps V90 Modem

    Peripherals:
    USB1 Controller Intel 82371AB/EB PIIX4 - USB Host Controller
    USB1 Controller ULi/ALi M5237 USB Open Host Controller
    USB1 Controller ULi/ALi M5237 USB Open Host Controller
    USB1 Controller ULi/ALi M5237 USB Open Host Controller
    USB2 Controller ULi/ALi M5273 USB 2.0 Host Controller
    USB Device SPC 300NC


    Windows Network
    [ PPP Adapter. ]

    Network Adapter Properties:
    Network Adapter PPP Adapter.
    Interface Type Ethernet
    Hardware Address 44-45-53-54-00-00
    Connection Speed 9600 bps
    MTU 1500 bytes
    DHCP Lease Obtained 1/1/80 1:00:00 AM
    DHCP Lease Expires 1/1/80 1:00:00 AM
    Bytes Received 0
    Bytes Sent 0

    Network Adapter Addresses:
    DHCP 255.255.255.255


    PCI / PnP Network

    --------------------------------------------------------------------------------


    Device Description Type
    Bridgecom Fast Ethernet Adapter PCI



    B00 D0F F00: Bridgecom Fast Ethernet Adapter

    Offset 00: 17 13 85 09 00 00 90 02 11 00 00 02 08 42 00 00
    Offset 10: 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Offset 20: 00 00 00 00 00 00 00 00 02 02 00 00 29 14 20 D0
    Offset 30: 00 00 00 00 C0 00 00 00 00 00 00 00 00 01 FF FF
    Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Offset 80: 17 13 81 09 00 00 00 00 00 00 00 00 00 00 00 00
    Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Offset C0: 01 00 02 FE 03 00 00 00 00 00 00 00 00 00 00 00
    Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    Last edited by Dan Penny; 22-12-2006 at 05:41 PM. Reason: Edited to remove non-relevant content

  4. #4
    Dan Penny is offline Techie7 Staff
    OK, you are using the embedded NIC as opposed to an add-on card. If you haven't tried this yet, the following should work;

    http://h20000.www2.hp.com/bizsupport...reg_R1002_USEN

  5. #5
    harrydj is offline Newbie
    I downloaded this (from my main computer) and attempted to install. After numerous failures, it seems to have partially installed(?!), downloaded all sorts of files from Win 98 installation disk but...........

    1. According to CPQSET there are no drivers installed
    2. When I run Setup from MSDOS, I get a message "no compaq controller found" and the install aborts....

    What can I try do??? (Keeping in mind that I am no computer whizzkid!!!)

  6. #6
    Dan Penny is offline Techie7 Staff
    From the Installation Instructions (Tab on the download page):
    ================================================== ========
    HOW TO USE:

    Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above.

    Execute the downloaded file and follow the on-screen instructions. Entering "Y" to confirm the unpacking of files creates a new directory folder in the download directory. All files are unpacked into this newly created directory.
    To create the optional installation diskette, run MAKEDISK.BAT and follow on-screen instructions.


    After the directory has been created, you may delete the self-extracting file downloaded in step 1.

    For information on driver files provided, refer to the information in the file \INTEL\DISK1\FILES.TXT.
    NOTE: The README.BAT file can only be run from the optional installation diskette.


    After the installation is completed, you may delete the directory created in step 2 if you wish.

    Silent Installation

    Installation instructions for Windows 95 are available in the file \info\ms\mswin95.txt.
    ================================================== ========
    Did you do the above? From the release notes, this should be the driver;

    SOFTPAQ NUMBER: SP7111
    PART NUMBER: N/A
    FILE NAME: N/A
    TITLE: Deskpro EP/SB/EN Series Drivers for Compaq 10/100 TX PCI Intel
    UTP Controller and NC3121 Fast Ethernet NIC
    VERSION: 1.56 Rev A
    LANGUAGE: US English

    CATEGORY: Drivers

    DIVISION: Desktops

    PRODUCTS AFFECTED: Deskpro EP Series, Deskpro SB Series,
    Deskpro EN Series

    OPERATING SYSTEM: Microsoft Windows 95,
    Microsoft Windows 98,
    Microsoft Windows NT,
    MS-DOS,
    Microsoft Windows for Workgroups,
    IBM OS/2
    Netware

    SYSTEM CONFIGURATION: Compaq 10/100 TX PCI Embedded Intel UTP Controller, or NC3121 Fast Ethernet NIC installed
    ================================================== ========
    \info\ms\mswin95.txt

    4 Windows 95
    v1.1


    Windows* 95 installation notes for Compaq 10 and 10/100
    Controllers and the NC3121 Fast Ethernet NIC
    ================================================== ===============

    LOCATION OF DRIVER: \NT\N100.SY_ (compressed)
    LOCATION OF SETUP FILE: \NETCPQI.INF


    General Instructions
    --------------------

    1 Install the controller in the computer and turn on the power. Have the
    Windows 95 CD ROM available, as you will need it to copy additional
    files. While Windows 95 is starting, it will detect the new hardware.

    2 When Windows 95 starts, a NEW HARDWARE FOUND dialog box appears. It
    identifies the controller as a PCI Ethernet Controller. Select the
    option "Driver from disk provided by Hardware Manufacturer".

    NOTE: If the New Hardware Found dialog box doesn't appear, you'll need
    to manually configure the controller. See the section on
    alternative ways to add a network controller to Windows 95.

    3 Insert the Compaq Configuration and Drivers disk in drive A and click OK.

    4 A dialog box prompts for a location with "A:\". Click OK.

    5 A dialog may appear requesting Windows 95 system network files. If so,
    follow the instructions.

    Note: The Windows 95 system files are typically available on the
    Windows 95 CD in the win95 directory (D:\win95). If Windows
    95 requests the N100.DOS file, it can be found on the Compaq
    Configuration and Drivers disk, typically in A:.

    6 The Systems Setting Change dialog appears indicating you should
    restart the system for changes to become effective. Remove the
    Compaq Configuration and Drivers disk from the drive and click Yes for
    the changes to take effect.


    Installing Compaq's CPQSET controller diagnostic and configuration software
    ---------------------------------------------------------------------------

    Compaq's CPQSET software allows you to test the controller in the Windows 95
    environment. It can also resolve some Windows 95 issues that may result
    from changing or updating controller hardware.

    1 From the Explorer, double click on the 3.5 floppy disk icon. The
    Explore function can be accessed by clicking on the Windows 95 Start
    button with the right mouse button.

    2 Locate the CPQSET icon in the root directory of the diskette and click
    the right mouse button. From the menu that appears, click Install.

    3 When the CPQSET software has been copied to your computer, go to the
    control panel and click on the CPQSET icon. CPQSET examines your
    computer and displays the CPQSET window. This window shows the
    controller's I/O address, interrupt and Ethernet address.

    Note: The controller's interrupt is set by the computer's BIOS. If you
    have to change the interrupt, some computers allow you to change
    this setting, and some don't. Check your computer's
    documentation for details. CPQSET will inform you of any
    problems with the current setting.

    4 Click Test to begin diagnostics.


    Advanced Configuration Parameters
    ---------------------------------

    The defaults work correctly for most configurations. Please use caution
    when changing these parameters. To make a change, follow the steps
    listed below.

    Note: Be sure to use CPQSET to configure these settings rather than the
    Advanced Configuration tab under Properties. Since this driver also
    supports 10 and 10/100 controllers and NC3121 Fast Ethernet NICs,
    some parameters have different values depending on which controller
    is installed. CPQSET will display the proper values for the controller
    you are configuring. The Properties screen may not show the values.

    1 Double-click on the CPQSET icon located in the Control Panel.

    2 Click on the Change button.

    3 If you need to make changes to Speed and/or you are using a full
    duplex switch, change these options on the Basic Settings menu.

    4 Click on Advanced.

    5 For the highlighted Property on the left, the Value is displayed on
    the right.

    Duplex Mode - Default Setting: Auto Duplex Detect

    A performance option that lets you choose how the controller sends and
    receives packets over the network. A regular controller can perform only
    one operation at a time (half-duplexing). The Compaq controllers have
    the ability to send and receive packets at the same time (full-duplexing).
    In order to reap the benefits of full duplexing, you MUST have a full
    duplex switch.

    Compaq 10/100 controllers or NC3121 Fast Ethernet NIC: Supports
    auto-negotiate, full and half duplex at 10 or 100 Mbps.

    Compaq 10 controller: full and half duplex at 10 Mbps. Does not
    support auto-negotiation.


    Auto Duplex: The controller negotiates with the switch how to send/receive
    packets, either full or half duplex. You must use a switch that
    supports Auto-negotiation (also known as Nway*)

    Full Duplex: The controller sends and receives packets at the same time.
    This improves the performance of your controller. Set duplex mode to
    full duplex ONLY if you have a full duplex switch.

    Half Duplex: The controller performs one operation at a time. It either
    sends or receives.

    Note: If you select Full duplex you must manually set the Speed parameter
    to 100. Do not leave speed set to auto-detect.

    The Compaq controllers have the added ability to "talk" to the switch and
    determine at which mode to communicate (either full or half duplex). This
    is called auto-negotiation. You must have an auto-negotiating switch (an
    NWay* switch) to get full duplex support with the Duplex mode set to Auto
    Duplex Detect. If you don't have an auto-negotiating switch, set Duplex mode
    to Full Duplex and if you are operating at 100 Mbps, you must set the Speed
    parameter to 100. Auto-speed detect will not work at 100 Mbps.

    Coalesce Buffers - Recommended setting: 8

    Number of memory buffers available to the driver in case the driver
    runs out of available Map Registers. This packet area is also used
    when a packet consists of many fragments.

    Map Registers - Recommended Setting: 64

    Map registers are system resources used in physical to virtual address
    conversion with bus mastering controllers. The Map Registers parameter
    specifies how many registers should be allocated to the driver.

    Receive Buffers - Recommended setting: 16

    Specifies the number of buffers used by the driver when copying data
    to the protocol memory.

    Transmit Control Blocks - Recommended setting: 16

    Specifies how many transmit control buffers the driver allocates for
    controller use. This directly corresponds to how many outstanding
    packets the driver can have in its "send" queue.

    Speed - Default setting: Auto Detect

    This parameter lets the Compaq 10/100 Controllers or NC3121 Fast Ethernet
    NIC know what speed to use on the Ethernet wire. The choices are 10 Mbps,
    100 Mbps, and Auto Detect. In Auto Detect mode, the controller detects if its
    environment can support 100 Mbps speed. It then sets the speed to 100
    if it can, or 10 if it can't. If you are using a crossover cable
    connected to another controller, set the speed to either 10 Mbps or 100
    Mbps.

    Alternatives for adding network controllers to Windows 95
    ---------------------------------------------------------

    Windows 95 automatically detects Plug and Play devices when they are
    added to the system, and either loads drivers for the new device, or
    prompts the user for the location of the drivers. However, this feature
    does not work the same on all computers and with all controllers.

    This text provides alternatives for adding drivers for newly installed
    hardware. One of these should work in cases where the general
    instructions above don't work.

    Some of these methods arrive at the same dialog boxes, but yield
    different results because of the path taken.


    Control Panel ... SYSTEM (Recommended Method)
    --------------------------------------------

    1 Double-click My Computer.
    2 Double-click Control Panel.
    3 Double-click System.
    4 Click the Device Manager tab.
    5 Double-click Other Devices (question mark icon).
    6 Double-click PCI Ethernet Controller.
    7 Click the Driver tab.
    8 Click Change Driver.
    9 Select Network Adapters and click OK.
    10 Click Have Disk, insert the Compaq Configuration and Drivers disk
    in the appropriate drive, and click OK.

    If you get into Device Manager and do not have an Other Devices icons
    in the device list, Windows 95 did not detect your controller at all. This
    condition indicates a problem with the controller itself, or with the
    system BIOS, rather than a Windows 95 Plug and Play problem.


    Control Panel ... Add New Hardware
    ----------------------------------

    1 Double-click My Computer.
    2 Double-click Control Panel.
    3 Double-click Add New Hardware.
    4 Click Next.
    5 Select the No option and click Next.
    6 Select Network Adapters and click Next.
    7 Click Have Disk, insert the Compaq Configuration and Drivers disk
    in the appropriate drive, and click OK.
    8 Select the Compaq 10 or 10/100 PCI controller and click OK.
    9 Click Next and click Finish.



    Hints and Tips
    --------------

    1. Multiple Controllers in Windows 95:

    If you have multiple Compaq controllers installed in the system, be
    sure to install and run CPQSET. It will automatically detect that you
    have multiple controllers and update Windows registry.

    2. Windows 95 Push Installation:

    The Windows 95 Push installation files are located on the Compaq
    Configuration and Drivers disk in the \win95\push directory. Read the
    "push.txt" file in this directory for more information.


    3. Using NDIS 2 driver and Full Duplex:

    Installing the NDIS 2 driver through Windows 95 does not properly set
    the driver to Full Duplex. In order for you to use Full Duplex with
    N100.DOS, you must edit the PROTOCOL.INI file in the Windows 95
    directory to include:

    [N100_NIF]
    Drivername = N100$
    FORCEDUPLEX = 2

    4. Moving controllers to different slots:

    When removing a PCI controller and placing it in a different slot,
    Windows 95 retains the old instance of the driver and adds a new one
    for the new slot/controller combination. This behavior is common to any
    controller. The driver stops functioning when the number of accumulated
    old drivers reaches 2 (for a total of 3 installed drivers, including
    the current driver). The workaround is to remove the old driver
    before changing slots, or to run CPQSET and allow it to associate the
    controller with the appropriate instance of the driver.

    5. Swapping Compaq controllers in the same slot.

    In order for Windows 95 to properly recognize a different Compaq
    controller in the same slot, you must run CPQSET, or perform one of the
    following:

    - Remove the controller by performing a Remove Device in the Device
    Manager or Remove Adapter in Network Control Panel. Then, shut down
    the computer and install the other controller.

    OR

    - Shut down the computer, remove the controller, turn on the
    computer and start Windows 95 without any controller. At this point,
    Windows 95 detects that the controller was removed and deletes the
    obsolete registry entries. Shut down the computer, install the
    controller, start Windows 95, and perform a regular controller
    installation.



    * Third-party trademarks are the property of their respective owners.

  7. #7
    harrydj is offline Newbie
    Thanks but still no luck!! I did all the above and finally installed the program on the harddisk. But no drivers were installed - first a message that it wouldnt run under a Win95 Dos window. Finally from the Dos prompt it ran but it failed to undecompress the drivers, and this remains so. Files of some kind were copied to C:\windows\system but apparently no drivers....

    1. According to CPQSET (which did install)there are no drivers installed
    2. When I run Setup from MSDOS, I get a message "no compaq controller found" and the install aborts....

    Any other suggestions???

  8. #8
    Dan Penny is offline Techie7 Staff
    "When I run Setup from MSDOS, I get a message "no compaq controller found"..."

    Hmmm. OK, just to verify, your ethernet (NIC) cable is attaching to;

    1) the 'main connector block area' of the motherboard? (This is the 'connections area' where your mouse, keyboard, onboard video, printer, USB, etc connections are found in a group on the back of the tower. Usually upper right rear (as viewed from the front.))

    OR,

    2) a 'slot cover' on the back of the machine where add-in cards are usually inserted into PCI/ISA/AGP slots on the motherboard. If the cable is attached here, and the machine is out of warranty, remove the enclosure cover and see if there is a cable from this connection to the motherboard. Or is there an actual (NIC) card in a slot? If so, post any make/model numbers on this card.
    Last edited by Dan Penny; 22-12-2006 at 06:12 PM.

  9. #9
    Dan Penny is offline Techie7 Staff
    This thread has been closed due to inactivity.

    If you started this thread and the problem returns or the case has not been properly resolved, please send a Private Message to a Moderator to have the thread opened again. If you have a different problem, please start a new thread in the appropriate forum.

Closed Thread