My disc driver is running but never opens the program from the CD. Here is what happened.

Just got a Mobiblu MP3 player today. Loaded the software for it first off. My kid went on Wal-Mart's music site and ordered 5 free songs that came with the Mobi. Wal-Mart automatically installed it's on Windows Media program or updated mine. It had an icon with Walmart music downloads. We downloaded his free songs into the Walmart Windows program. We plugged in the Mobi but kept getting a message that the device was not found. Supposedly the software was supposed to prevent this from happening. We have the correct specifications for this particular MP3. So to no avail - we could not load the songs onto the Mobi. After that the disc drivers will no longer work. I loaded up some of my sons games to check both drives but nothing. I can hear them working but the programs never open.

I uninstalled everything related to the Mobi including the Walmart Windows program. I still have no disc drive. I may have missed something that I can't recognize in my programs menu that is hijacking my disc drives. Does anybody out there have a clue on how I can remedy this?

Thanks-
Taya

Do you mean your CDROM drive(s) have stopped working? (I guess there's two?) "... to check both drives but ..."

If this is the case do they show on your POST screen? (Power On Self Test)

If so, then the machine recognizes them, and so should Windows. Try removing them in Device Manager and restarting. The "hardware wizard" should detect them and assign the appropriate drivers/resources.

CDROM's do die, but it would be quite a coincedence for two to die at once. This also tends to rule out dirty laser lenses.

Both drives won't read. I can hear them trying to read but nothing shows up on the screen. I'm thinking there is a hardware conflict from trying to hook up the MP3 but I also can not get my troubleshooter to work so I'm not sure how to resolve it. Things look normal on my POST screen.

Since I'm a technotard I need more instruction. I found both drives in Device Manager. Are you saying to just remove them both altogether and when I restart the computer the problem should fix itself with the hardware wizard already built into the hard drive?
Thanks,
Taya

Hey Dan,
I followed your instructions and thanks so much, my CD Roms are working again! Evidentally I did it correctly after asking you more in my previous post.

Now a new problem, my MP3 player comes with one of those little mini discs for the software. I loaded this up with no problem the first time but then uninstalled it. Now I'm trying to reload it and my computer will not read this little disc this time. Is it the disc size do you think? I can't figure out why it won't read it now.

Thanks again,
Taya

If the CDROM's are now working, and the mini-disc was "seen" before, it should be "seen" now as well.

In Device Manager, click on the + to expand the CDROM entry. Click on each CDROM to get to Properties. Choose SETTINGS. Ensure there is a check mark in the "Auto insert notification" box.

Can you see the contents of the mini-disc while in either My Computer or Windows Explorer?

If so, is there a SETUP or INSTALL file? If not, sometimes clicking on AUTORUN (if present) will initiate the process as well. Otherwise you may have to navigate through the disc to find what you want.

Post back with your results/questions.

Hi Dan,
The Auto Insert notification box is checked. Should the "Disconnect" box be checked as well because it is.

I have lost the ability to pop in a CD and have the drivers automatically read it and pull the stuff up on the screen for all CD's. I was able to go into the install file and pull up the software on the smaller CD.
I'm wondering now why my software does not pull up automatically as it did before downloading all this MP3 stuff. I did what you recommended in your posts a few back and that did get my CD roms spinning again. Before you told me to remove them from the device manager they would not even spin. Now they just spin and spin when I pop in software but nothing comes up.

Ideas?
Thanks
Tayalynn

Yes the Disconnect box should be checked. It's meant for SCSI devices and is check marked by default.

If you're comfortable in the registry..........

Open Regedit. (Start, Run, regedit)

Click on/expand and navigate down to;

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\Explorer
(See Important Note below)

(You'll be able to see where you are in the registry at the bottom of the regedit window, the current key/location will be displayed)

In the RH pane, look for a (Binery) Value: NoDriveTypeAutoRun. R-click on it and choose modify. Change it's value to 95 00 00 00.



If you're not comfortable doing the above.....

Copy the info below (between the double lines, including the blank line at the end) into Notepad and save it as cdromfix.reg, or whatever you like, just make sure it has a .reg extension.

==================================================
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\Explorer]
"NoDriveTypeAutoRun"=hex:95,00,00,00

==================================================

IMPORTANT NOTE:
The site editor is placing a space in the CurrentVersion area of the key typed above.
(ie; Curre ntVersion)
When you copy/edit for Notepad, REMOVE the space.

R-click on the saved file and choose MERGE. You will probably have to restart for the change to take effect.

If you find that the NoDriveTypeAutoRun is already set to 95 00 00 00, the problem lies deeper. If the value is not 95 00 00 00, write down it's current value and keep it handy, just in case.

Post back with your results.

Hi Dan,
OK, my Register Editor seems to read a little differently then what you are telling me. Here is what it looks like.
I clicked on
HKEY Current User

RH Pane looks like this: Name Data
ab(Default) (Value not set)

When I click on "(Value not set)" I get something that looks like this:
NEW> Key
Binary Value
DWORD Value

When I click on Binery Value I get this:

Name Data
New Value #1 (zero length binary value)

So I think I'm in the right place but I'm not sure if I should put in your recommended value where it says (zero length binary value)

I sure don't want to screw this thing up any more!
Thanks!
Taya

On the first key (HKEY_CURRENT_USER), click on the + sign to the left of the key. This will expand that level. Scroll down to the next required key (Software) and do the same. Expand/scroll down each key level until you finally reach the "target" key. (Explorer) ~Then~ once you're "in" the Explorer key (click on it and the little folder on the LH pane next to the key will be "open") you should find the binary entries you seek in the RH pane.

it started a couple of weeks ago, the keyboard and touch pad stopped working, thought it must be a virus so ran scans with AVG and Avira but nothing showed, the problem seems intermittent, sometimes everything seems fine and then it all goes weired again usually starting with the curser either not responding or jumping all over the screen and sometimes disappearing altogether I have ran C cleaner, Spy-bot and a couple of hours ago cleaned the registry with Reg-cure, apparently I had over 2000 problems, none of these made any difference I decided to do a full recovery but when I follow the instructions and try to boot from the recovery disc it just tries to boot normally and asks for my account password which I cant enter because the keyboard ain't working Any ideas

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