I am having a severe problem with my modem being able to recognize a dial tone
I have been trying to fix this for >10 hours and at this point am really frustrated...
Here is the story -
Last weekend, the modem got unplugged. This should be no big deal since we live in an
area that looses power frequently....
We tried to connect to the internet before realizing the modem was unplugged, and recieved
an error. The modem was plugged back in, and it said "there is no dial tone detected,
please check to make sure that the modem is connected correctly"

From there I have tried everything I can think of

* uninstalled the modem, and reinstalled it with the original drivers
* Checked to make sure that the phone line was connected correctly
I am able to connect through the same phone line with a laptop
computer running windows xp with an internal modem.
* Unchecked the wait for dial tone box
* Forced dialed with the AT X0 command. I have also used the init settings
of xxx, x3, ,,,, and several others. I can get the computer to dial
without detecting a dial tone first, but it wont connect even when dialing
* Ensured that I have no port errors
* Tried both com1 and com2 mutliple times
* Uninstalled and reinstalled DUN
* tried a different modem
* Used hyperterm to try to dial - same problem, no dialtone. I can force dial,
but get no connect
* tried both jacks on the back of both modems
* checked to make sure that my cables are in good working condition, and replaced them
* reinstalled the winsock.dll files
* chekced to make sure there where no communication programs running
* no port conflicts
* verified my TCP/IP settings
* I have client for mircrosoft networks, microsoft family logon, dial up adapter,
and TCP/IP in the network configuration

It is a windows 98 computer, with an external modem. The two modems I have tried are
US robotics 36.6 and a CNet v.90 56k externally connected through a serial cable.

In the modems control panel, I am able to run the diagnostics on the us robotics modem
and get no errors, eith the CNet modem, it tries to run the diagnositcs, and states that
there is no dial tone. I can see that the computer is communicating with the modem, as
the lights turn on, and blink.

I always get the error, "there is no dialtone or your modem is not connected correctly"

I had this same problem last august, and spent many days trying to correct it. I remember
that once I got it working it was a computer problem, and not a modem problem.
I don't remember for the life of me what I did to get it working, (teaches me not to
write these things down!) At that point I thought that it was a broken modem, purchased
a new one, and had trouble with the new one. Once I got it working, I remember thinking,
that it wasn't a broken modem, that the old one would still work, and maybe I should return
the new one....

For the life of me I can't figure this out...

Please help if you can

Julia

I had a similar problem.I think this should solve itI assume you are on Win98)

1.Go to to Start>Help.
2.Click on Windows Troubleshooter.
3.Click on modem.
4.You will get a series of questions on the right side of the window.
5.Select the problem which you are experiencing.It will listed there.
6.Click next and follow the instructions.

If that doesnt help, reply back..

I have been through the trouble shooter multiple times, and done every step.

Yes I am using Win 98....

Julia

Did you try this procedure?

If you receive a message that a dial tone was not detected, disable dial-tone detection.


To disable dial-tone detection

1. Click Start, point to Settings, click Control Panel, and then double-click Modems.
2. On the General tab, click your modem, and then click Properties.
3. On the Connection tab, click to clear the Wait for dial tone before dialing check box.

Even if this doesnt work out, then your modem may not have been properly installed.

Thanks for the suggestions...

I have it all working now. The modem itself was bad. I tried several modems, and finally with the second brand new modem, it is working. I think that we have a power grounding problem where the modem/computer is intalled

Julia

Thats great!It did give a damn lot of problems.