Please can you help me with Media Player 9 It Keeps freezing and thinking I am not connected to the internet.
I receive the following message.

You've encountered error message C00D10B5 while using Windows Media Player. We are investigating the cause of this error. We will post more information about this error when it becomes available.

I have tried everything it tells mr but no luck.

You could try upgrading to Media player 10.

Originally Posted by Jaynee

You could try upgrading to Media player 10.

Media Player 10 won't install on an ME system, it's strictly for XP. Sorry

Really, you learn something new every day.

System requirements
The following hardware and software are required to use Windows Media Player 10.

Component Required Recommended
Operating system
Microsoft Windows XP Home Edition, Windows XP Professional, Windows XP Media Center Edition, or Windows XP Tablet PC Edition
Windows XP Home Edition, Windows XP Professional, or Windows XP Media Center Edition
Windows XP Service Pack 2

Windows Media Player 10 works best with the latest software version of the Player and operating system.

Processor
A 233 megahertz (MHz) processor, such as an Intel Pentium II or Advanced Micro Devices (AMD) processor
A 1.5 gigahertz (GHz) processor or faster, especially if you intend to synchronize video files to your portable device

RAM
64 megabytes (MB)
512 MB or higher

Free hard disk space
100 MB
60 gigabytes (GB)

Optical drive
CD or DVD drive
CD drive for playing audio CDs

CD-RW drive for burning CDs

DVD drive for playing DVDs

Modem
28.8 kilobits per second (Kbps)
Active broadband connection

Sound card
16-bit sound card
24-bit sound card for playing High Definition Compatible Digital (HDCD) content

Compatible 5.1 multichannel audio sound card (for example, Creative Sound Blaster Live! or M-Audio Revolution 5.1) for playing multichannel audio content

For more information about multichannel audio, see the 5.1 Audio Web page.

Monitor
Super VGA (800 x 600) resolution
Same as required configuration or higher resolution

Video card
Video card with 64 MB of RAM (video RAM or VRAM) and DirectX generation
Video card with 256 MB of RAM or higher and DirectX 9.0b or later generation

For more information about DirectX, see the Microsoft DirectX Web site.

Sound output device
Speakers or headphones
5.1 multichannel speakers

For more information about device compatibility, see the documentation for your sound card.

Software
Microsoft ActiveSync (required only if you are using a Windows Mobile-powered Pocket PC or Smartphone)

For more information about the version of ActiveSync required for your device, see your portable device documentation.
Same as minimum configuration

Internet browser
Microsoft Internet Explorer 6 or Netscape 7.1
Microsoft Internet Explorer 6 Service Pack 2 or Netscape 7.1


The following hardware and software are required to use certain features in Windows Media Player 10.

Feature Requirement
File synchronization to portable devices
A device that supports file synchronization and has a Universal Serial Bus (USB) 1.1, USB 2.0, or Institute of Electrical and Electronics Engineers (IEEE) 1394 (such as Apple FireWire or Sony i.LINK) interface. A USB 2.0 interface is recommended for best performance.

For a list of compatible devices, see the Cool Devices Web page.

Note

If your device supports video playback and you intend to synchronize copies of your video files to your device, a 1.5 GHz processor, or faster, is recommended for best performance. The Player may require additional computing power to improve video playback quality of the files on your device.

DVD playback
Compatible DVD decoder software. For more information, see the MP3 Creation Packs and DVD Decoders for Windows XP Web page.

S/PDIF digital output for Windows Media Audio 9 Professional content
DirectX 9.0b or later. For more information, see the Microsoft DirectX Web site.

Up-to-date audio drivers for one of the following sound cards or motherboard chipsets:
M-Audio Revolution, M-Audio Delta, or M-Audio Sonica Theater
(http://www.m-audio.com/)
Creative Sound Blaster Audigy series
(http://www.creative.com/)
Echo Layla3G or Echo MiaMIDI
(http://www.echoaudio.com/)
NVIDIA nForce2
(http://www.nvidia.com/)
ESS Maestro3
(http://www.esstech.com/)
C-Media USB
Sony/Phillips digital interface format (S/PDIF) connector between your computer and your consumer audio device.

A consumer audio device that is compatible with the Windows Media Audio 9 Professional codec.

DVD image capture
Compatible DVD decoder software.

Display hardware that supports video mixing rendering. For more information, see the documentation for your monitor.