Trouble opening e-mail attachment

  1. #1
    Philip is offline Newbie

    Trouble opening e-mail attachment

    When i tried to open an attachment(1meg) a window popped up stating, "Can't read the File-header/Unknown File format"
    Yet it is a word.doc text file and should open as easy as pie!.
    The only way i can read the attachment is to open it in Wordpad, but i am at a loss at to why it doesn't work by simply clicking on the attachment. This has never happened to me before. A similar sized file sent as pdf gave me no problems at all. Any suggestions?.

  2. #2
    Dan Penny is offline Staff
    It could be your security settings in your mail utility outlining how attachments of certain types are handled. I know an MS Office update killed the ability to send a .doc for me. (I use Outlook from Office 2000, not Outlook Express.) I had to uninstall office, purge the updates from my system, then reinstall Office 2000.

    Is it possible the sender sent a word.doc as a "Text" attachment?

    Have you tried right clicking it and saving it somewhere? Does it save as a .doc file?

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