cannot open windows help

  1. #1
    tflamee1969 is offline Newbie

    cannot open windows help

    my windows help will not open also i can not pull up my registry under run i have to open up a ms dos screen and type in regedit can someone please help me out


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    This is the generic response for this issue under XP.

    Not sure if it applies to 98 but ...

    http://www.dougknox.com/xp/scripts_d...xwinxphelp.htm

    Also please follow owen's Instructions and then post your log in the Spyware, Adware, Viruses and HijackThis Logs section (Not Here).

  3. #3
    Dan Penny is offline Techie7 Staff
    I've downloaded and checked the vbs script file jephree indicated, unfortunately it won't work under 98.

    Have a look here. It basically just tells you to extract a new windows.chm file from your 98 CD. SFC (System File Checker) can be used for this. There are some caveats to SFC, which can be read about here. They don't apply to this case, but they're good to know about.

    Winzip or similar can also be used. The windows.chm file can be found;

    on the 98FE CD in \win98\WIN98_28.CAB

    on the 98SE CD in \win98\WIN98_25.CAB

    Let us know if this helped.

    For the regedit problem, use notepad to open c:\msdos.sys and check the [Paths] section. It should look similar to this;

    [Paths]
    WinDir=C:\WINDOWS
    WinBootDir=C:\WINDOWS
    HostWinBootDrv=C

    If yours looks OK, you could try adding another (fallback) path statement to c:\autoexec.bat. ie;

    @ECHO OFF
    PATH \;C:\WINDOWS;C:\windows\command;C:\WINDOWS\SYSTEM;
    The above two lines can be pasted in at the top of the file.

    Again, let us know how you make out on these.

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