My PC keeps freezing up it runs sooo slow i just added some memory I now have 128 it is running even slowwer it seems right after I installed the memory it booked well from what I was used to, now it might as well run backwards
i have a hijack this log log, where should i paste it to. I have run Robospy search and destroy already

i ask you please to be a little tolerant with me at first I have never posted in a forum before.

Thanks
Kathy
Logfile of HijackThis v1.99.1
Scan saved at 2:52:30 PM, on 4/23/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINNT\system32\drivers\CDAC11BA.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\ofps.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\RealVNC\WinVNC\winvnc.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03. exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\Documents and Settings\andres\Local Settings\Temporary Internet Files\Content.IE5\CPIR4DU3\hijackthis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.webcrawler.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\winvnc.exe" -servicehelper
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03. exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BO1HelperStartUp] C:\PROGRA~1\BUTTER~1\BO1HEL~1.EXE /partner BO1
O4 - HKCU\..\Run: [System] c:\windows\system.exe
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) - http://esupport.aol.com/help/acp2/en...ach_core_1.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/gs/...dsolutions.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = main1.independenceshipping.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{32C1BEFB-7C60-47D5-99E1-9682E058C5F5}: NameServer = 24.73.212.34,24.129.177.242
O17 - HKLM\System\CCS\Services\Tcpip\..\{59345C9D-67D5-4EE9-B83E-1D312A35BB04}: NameServer = 24.73.212.34,24.73.212.34
O17 - HKLM\System\CCS\Services\Tcpip\..\{64DFFC67-0ED2-4465-B026-AA0A48BAB04D}: NameServer = 24.73.212.34,24.129.177.242
O17 - HKLM\System\CCS\Services\Tcpip\..\{C608A530-B878-4C41-B907-B2369C28569D}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = main1.independenceshipping.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = main1.independenceshipping.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = main1.independenceshipping.com
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINNT\system32\drivers\CDAC11BA.EXE
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: OmniForm Printer - Unknown owner - C:\WINNT\System32\ofps.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\RealVNC\WinVNC\winvnc.exe" -service (file missing)

AOL 9.0 is a VERY demanding application - we've had lots of people here that have found their PC has ground to a halt after that was installed. Did you know you were running AOL version 9.0 and could it be that your PC has slowed down a lot just since this was installed?

If you installed AOL more than 6 months ago and haven't applied any updates yourself, it may be that AOL have downloaded it automatically without you even realising - this has been a big part of the problem

This is a difficult issue but respond back to us and we'll do our best to offer some advice

Also, you might want to try taking out the extra memory and just leave the original memory in it. I assume that was 64Mb? Different memory modules inside the same PC can sometimes give compatibility problems.