Error Starting Program

  1. #1
    ANNA is offline Newbie

    Unhappy Error Starting Program

    I turn on the computer and this comes up

    error loading explorer.exe
    you must reinstall windows
    then i press ok and another box comes on and it says
    error starting program
    a required. dll file.
    shlwapi dll. was not found.

    i need help please

  2. #2
    DJNafey is offline UK site moderator
    Sounds like you've just installed the latest Cumulative Update for Internet Explorer 6 SP1. I've just read about someone else with an identical problem after they did that yesterday.

  3. #3
    DJNafey is offline UK site moderator
    shlwapi - shlwapi.dll - DLL Information

    DLL File: shlwapi or shlwapi.dll
    DLL Name: Microsoft Shell Light-weight Utility Library


    Description:
    shlwapi.dll is a library which contains functions for UNC and URL paths, registry entries, and color settings.

    Part Of: Microsoft Windows Shell
    System DLL: Yes

    Common Errors: File Not Found, Missing File, Exception Errors

  4. #4
    DJNafey is offline UK site moderator
    Put your Windows 98 boot disk / Startup Disk into the floppy drive and your original Windows 98 CDROM into the CDROM drive. Reboot.

    The PC will start up from the floppy disk and, after a couple of minutes, will present you with a DOS prompt (A:>).

    At the A:> prompt, type D: and press Enter.

    At the D:> prompt, type CD WIN98 and press Enter.

    At the D:\Win98> prompt, type extract /a /y /e /l c:\windows\system base4.cab shlwapi.dll and press Enter.

    Once it's finished, remove the CDROM and floppy disk and reboot the PC.

    Let us know if that fixes it

  5. #5
    Bear is offline D-A-L Elite Member
    Excellent advice DJNafey

  6. #6
    ANNA is offline Newbie
    Guess what guys i bought this computer 2 hand and i didnt get a cd for 98 windows. now what do i do

  7. #7
    achorste is offline Valued Member
    find someone with a copy of windows 98 and copy the file from that disc, I don't know if the file is available to download anywhere.

    Is that a breach of DAL's illegal software rule?

  8. #8
    Bear is offline D-A-L Elite Member
    Since you don't have access to the CD perhaps point to the following path

    c:\windows\options\cabs

    I hope this helps you

  9. #9
    ANNA is offline Newbie
    Bear : do i do this with another computer c:\windows\options\cabs
    because i cant get on the one im talking about . im on another computer in the house. ACHORSTE i have been trying to look for a cd but know one has a computer cd to lend me or they dont have the same computer. Bear do you have any other ideals maybe something i can do on this computer to help the other computer.THANK YOU SO MUCH FOR ALL OF YOUR HELP KEEP IT COMING . GOD BLESS

  10. #10
    DJNafey is offline UK site moderator
    Quote Originally Posted by Bear
    Excellent advice DJNafey
    I have to be honest Bear - I copied the extract command from a response that someone gave to fix the same problem on another web site, lol

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