Hi hope you can help me at start up I get the message "Motive directory has caused an error in Kernel32.dll motive directory will now close" sometimes another fault comes up mad has caused an error in Kernel32.DLL mad will now close it is driving me mad trying to fix it PLEASE HELP!
Andy

Does this happen to be an HP computer? Do you have an HP all in one printer, scanner hooked up?

Assuming this is being caused by your HP all in one, please click HERE for the solution to this error, HTH

Thanks for your quick reply I have an HP printer but not all in one I went to the add remove programs but only the printer is listed I have had the computer for 3 years with same equipment and had no problems.
Andy

Ok, just trying to help

See if this applies to your problem

(From the HP support website)

To resolve the problem, disable hpcmpmgr.exe running from the MSConfig utility. Follow these steps to disable hpcmpmgr.exe file:

1. Click Start and Run.
2. Type MSCONFIG and press Enter.
3. Click the Startup tab.
4. Clear the checkboxes for hpcmpmgr.exe.
5. Click OK.
6. Restart the system.

After disabling the hpcmpmgr.exe file from the MSConfig utility, check whether you are experiencing the same problem or not.

Hi again the check box u suggested is not there
thanks Andy

Your welcome Andy, maybe someone else here will have some suggestions for you. Best of luck getting this resolved

Go to the Start Menu > Programs > Startup.

Are there any HP-related items in their? If so, right-click on them, go to Cut, then right-click on the desktop and choose Paste. This will move them from the Startup folder to the desktop so that they won't run the next time you reboot your PC (but we'll be able to get them back if it makes no difference).

Reboot and let us know if that helps.

Thanks dj for getting back to me but no there is no hp items there
Andy

Click the Start Menu
Click Run
Type regedit and click OK

When the Registry Editor opens ......

Double-click HKEY_LOCAL_MACHINE
Double-click Software
Double-click Microsoft
Double-click Windows
Double-click CurrentVersion

In the tree, you've now got Run, RunOnce and RunServices. If you click each of those, it will show you the entries on the right-hand side of the screen that are set to run each time the PC boots up. Any HP-related stuff in there?

Hi thanks for the reply I did a full system restore which caused me some problems but everything is ok now but I have a problem with my daughters computer I did some auto updates on it from windows it now does not conect to windows it sticks at the me start up page and when I press esc. it says windows cannot update %1 %2
Help again