When asking questions here please supply as much information as possible. It isn't easy to help you solve problems without some of this information. If you dont know all of this information please provide as much as you know or ask us and we can point you in the direction of some great system information tools to help you in this regard.

Computer Manufacturer:
Computer Model:
Operating System:
CPU:
Hard drive size:
Amount of memory installed:
Sound card:
Video adapter:
When did the problem start:
What you were doing when the problem first appeared:
Any new software or hardware installed recently:
Any other information you think might help:

Computer Manufacturer: Time
Computer Model:
Operating System: ME
CPU:
Hard drive size:
Amount of memory installed:
Sound card:
Video adapter:
When did the problem start: After Windows Updates
What you were doing when the problem first appeared: Updating Windows
Any new software or hardware installed recently:
Any other information you think might help:


This all the info that I can get
Andy

Andy,

switch on the PC, wait 5 seconds and then press the F8 key repeatedly every second. You should then see a boot menu. Choose the option to start up in Safe Mode. This is a restricted version of Windows for diagnostics.

Open Windows Explorer and find C:\Windows\Windows Update.log.

Look for an error at the time that you did your Windows Update - log files are normally in chronological order so the last time you visited the Windows Update site, you might find that an error was logged at the beginning or end of the log file.

If you find an error at the time of your last Windows Update, let us know what the error message (if any) and the error number is. I've found a site that explains what some of these error numbers mean.