ok. so i just reformated my hard drive from windows me to 98. the only problem im faceing is that i have no sound. when i try to play music it says:

"Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly."

but i use to listen to my music before i did the formating. please help. i need my music.

run this scan & post back the multimedia section so that we can ID your sound device.

we can then locate drivers. most likely it's an onboard chip that often gets cleared by an os install.

http://www.belarc.com/free_download.html

um here u go


Operating System System Model
Windows 98 SE (build 4.10.2222) Gateway PROFILE3 3501091
System Serial Number: 0026562787
Asset Tag: 0123ABC
Chassis Serial Number: 0026562787
Processor a Main Circuit Board b
633 megahertz Intel Celeron
32 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Gateway 1.0
Bus Clock: 66 megahertz
BIOS: American Megatrends Inc. 62710 07/15/97
Drives Memory Modules c,d
20.01 Gigabytes Usable Hard Drive Capacity
19.00 Gigabytes Hard Drive Free Space

TOSHIBA CD-ROM XM-7002Bc
Generic floppy disk drive (3.5")

Generic IDE hard disk drive (20.01 GB) -- drive 0, No SMART Driver 256 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' is Empty
Local Drive Volumes

c: (on drive 0) 20.01 GB 19.00 GB free

Network Drives
None detected
Users Printers
No details available None detected
Controllers Display
Standard Floppy Disk Controller
Intel 82801AA Bus Master IDE Controller
Primary IDE controller (dual fifo)
Secondary IDE controller (dual fifo) Intel(R) 82810E Graphics Controller [Display adapter]
Gateway 16.5 [Monitor] (16.5"vis, s/n 309ABC00025, July 2000)
Bus Adapters Multimedia
Texas Instruments PCI-1410 CardBus Controller
Intel 82801AA USB Universal Host Controller None detected
Communications Other Devices
Speedstream Ethernet USB Adapter
Network Card MAC Address: 00:0B:23:8B:B4:86
Network IP Address: 192.168.254.1 / 24 HID-compliant consumer control device
HID-compliant consumer control device
HID-compliant device
HID-compliant system control device
USB Human Interface Device
USB Human Interface Device
HID-compliant keyboard
PC/AT Enhanced Keyboard (101/102-Key)
HID-compliant mouse
Microsoft USB IntelliMouse
Standard PS/2 Port Mouse
Generic USB Hub
Generic USB Hub
USB Composite Device
USB Root Hub
Virus Protection
No details available
Installed Microsoft Hotfixes [Back to Top]
DataAccess
Q329414-21 on 3/5/05 (details...)
KB870669 (details...)
Internet Explorer
SP1 (SP1)
Q313829 (details...)
Q833989 (details...)
Q837009 (details...)
Q867282 (details...)
Q891781 (details...)
Win98.SE
UPD238453 (details...) Reinstall!
UPD256015 (details...) Reinstall!
UPD259728 (details...) Reinstall!
UPD273991 (details...) Reinstall!
Win98.SE (continued)
UPDQ823559 (details...) Reinstall!
Win98
UPD245729 (details...) Reinstall!
UPD323172 (details...)
UPD323255 (details...)
UPD329115 (details...)
UPD811630 (details...)
UPD840315 (details...)
UPD890175 (details...)
Windows Media Player
WM320920.1 (details...)
WM817787 (details...)
WM885492 (details...)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification

Software Licenses [Back to Top]

Belarc - Advisor 154c6251
Microsoft - Internet Explorer 55736-423-0448401-04489 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - MediaPlayer 53199-342-1111692-04075
Microsoft - MediaPlayer 69808-264-1228161-04290
Microsoft - MS Office 97 Professional 53491-419-0637336-13879
Microsoft - Windows 98 SE 50578-030-3610263-32499 (Key: HBHQH-X4FGT-4WH8V-B4TRH-82PVT)

Software Versions [Back to Top]
Banner Blue Software Incorporated - Microsoft Organization Chart Version 2,0,0,1016 *
Belarc, Inc. - BelManage Client Version 6.1f *
Eastman Software, Inc., A Kodak Business - Imaging for Windows® Version 1.01.1311 *
Inno Setup Version 51.13.0.0 *
Lavasoft Ad-Aware SE VI.Second Edition *
Microsoft Corporation - Clip Gallery 3.0 for Windows Version 3.0 *
Microsoft Corporation - DirectShow Version 6.4.07.1121 *
Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 *
Microsoft Corporation - MSN(tm) Messenger Service Version 2.2 *
Microsoft Corporation - Windows Telephony Version 4.10.2000 *
Microsoft Corporation - Windows® NetMeeting® Version 3.0 *
Microsoft Excel Version 8.0a *
Microsoft imgstart Version 1, 0, 0, 1 * Microsoft Office Binder Version 8.0.3501 *
Microsoft Office Version 8.0.3512 *
Microsoft Outlook Version 8.0 *
Microsoft Outlook Version 8.02 *
Microsoft PowerPoint for Windows Version 8.0 *
Microsoft Windows Scripting Host Version 5.0.531.7 *
Microsoft(R) Windows Media Player Version 9.00.00.2980 *
Microsoft® Access Version 8.0.4122 *
Microsoft® Find Fast Version 8.0 *
Microsoft® Schedule+ for Windows 95(TM) Version 7.5 *
Microsoft® Word for Windows® 97 Version 8.0 *
PepiMK Software - Spybot - Search & Destroy Version 1, 3, 0, 12 *
Safer Networking Limited - SpyBot-S&D Version 1, 3, 0, 12 *

just to varify: under Multimedia there is nothing listed?

if that is the case; try this scan & post back the info under Sound Card only.

http://www.d-a-l.com/help/forumdisplay.php?f=31

nope. no multi media



-------------------------------------------------------

OS Information:
PropertyValue


Processor:
PropertyValue


Memory (RAM):
PropertyValue

Total Memory Deteced in Hardware: ~0 MB

Disk Drives:
PropertyValue


Installed Printers:
PropertyValue


Motherboard:
PropertyValue


BIOS:
PropertyValue


Monitor:
PropertyValue


Keyboard:
PropertyValue


Pointing Device:
PropertyValue


Sound Card:
PropertyValue


Video Card:
PropertyValue


DirectX Installation:
PropertyValue
Version 6.01.05.0124


Modem:
PropertyValue


Network Adapters:
PropertyValue

External Ports:
PropertyValue

Expansion Slots:
PropertyValue
-------------------------------------------------------

well your computer certainly doesn't want to be scanned

tho from this ID: Gateway PROFILE3 3501091

I can guess at this:

Profile 3 R5

If you can verify that as your model the sound drivers are here:

7508851.exe - Profile 3 Sound driver, version 3004

lol thanks for the effort but i re-formated again and it came back. thanks alot for the help. A for EFFORT

glad to HEAR it