Explorer illegal operation

  1. #1
    dice711 is offline Newbie

    Explorer illegal operation

    My Compaq Presario laptop running Win98 SE with IE6, was attacked when I went to a website tonight. Running SpywareGuard...tried to change IE homepage, search, etc. I clicked NO to all the changes. Afterward, I couldn't open any programs. Tried to run AdAware and Spybot...would't start. Looked for something running in the background...nothing there. Attempted reboot...gets to Windows start sound, then I get "Explorer - This program has performed an illegal operation and will shutdown". Same in Safe Mode. I can't get to the desktop, I can only get to a DOS prompt. What can I do from the DOS prompt? The details of the error message are listed below:

    Explorer caused an invalid page fault in module Explorer.exe at 0167:00401f31
    Registers:
    EAX=00000000 CS=0167 EIP=00401f31 EFLGS=00010202
    EBX=00000001 SS=016f ESP=0080feec EBP=0080fef4
    ECX=00000001 DS=016f ESI=00000000 FS=278f
    EDX=0080fefc ES=016f EDI=00000000 GS=0000

    Bytes at CS:EIP: 8b 08 50 ff 11 8b 45 08 50 8b 08 ff 51 08 8b 45

    Stack dump:
    00401ee0 0080fefc 0080ff34 00405cac 00000000
    00000000 00000000 00000001 00404436 00000000
    0059fc0c 00000001 00000000 00000000 00000000
    00000000



    "Calling All Angels"

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Open a command window
    (DOS Prompt) and type:

    sfc /scannow

    This is System File Checker and it
    checks if any system files have been replaced.

    It will ask for your 98 CD.

  3. #3
    Bad Karma[CORE] is offline Elite Member
    Another thing you could try is to restore the last registry backup by booting into that DOS prompt and typing scanreg /restore

  4. #4
    dice711 is offline Newbie
    Problem fixed...Forgot DOS commands...Many thanks for both replies!!!

    Restored to earlier copy of the Registry...sfc found a couple problems...problem fixed.

+ Reply to Thread