my computer had crashed ,,so I rebooted it ,,its a HP pavilion 6635 ,,with windows 98SE ,,I reinstalled windows 98SE ,,but had graphic problems ,,only 16 colors ,,a friend told me to go to intel ,to chipsets,,and to 810 family and get the graphics driver,,,worked great ,,but found out I have no sound ,,so I checked my compter ,,found out that I have no master volume controls,,with alot of wonderful help from people on this site ,,I found out that my computer has lots of problems ,,even regristry mehanic over a hundred problems and couldnt fix them all ,,so I think the best thing is to uninstall windows 98 and reinstall it ,,hoping that it will fix it self ,,,has anyone got any ideas before I do this ,,,

Whilst you've got an Internet connection, try and save a copy (off of the PC) of the drivers if you don't have the original HP driver CD. You'll need graphics (which you downloaded), sound (if you can work out what sound card you've got) and the modem drivers.

If you format your PC and re-install Windows 98 and then you need to get hold of the modem drivers off of the Internet, you'll be stuck as no modem means no Internet connection! Therefore, your modem driver is arguably the most important one to keep a safe copy of.

When you re-installed Windows 98 last time, did you lose all your data files, i.e. did you format the hard disk? Formatting the hard disk will make the re-install much more reliable ..... but at the cost of losing all of your data if you can't back it up onto floppy disk or CD.

Download and install the audio driver from HP :

http://h10025.www1.hp.com/ewfrf/wc/s...en&cc=us&os=54

Hope it helps!!

Dwarfie,

Please accept our apologies for the comments from this user, Spongebobisgod. His account will be deleted.

D-A-L.com Moderator Team.

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Yes I did format the hard drive,,and I do have a orginal cd for windows 98SE,,,think the trouble might have been from when I installed windows the power had gone off here for about a couple of minutes ,I am going to do those scans you have suggested ,,thank you ,,hope this work ,,this site has been awesome ,,lots of great information here ,,thanks again,,I will keep you posted ,,dwarfie

Thank you ,,,I did go into this link and downloaded the driver but nothing ,,,I restarted my computer but it said to insert my windows 98SE disk ,,which I did ,,it said that I am missing these files ,,msjstick.drv,,ok so I am missing the joystick ,,I can go get that one off the net ,,but these two ,not sure what they are or do ,,,,msanalog.vxd,,,,,msmpu401.drv,,,,,,,,dwarfie

ok,,I did like DYNafey suggested,,but for some reason I dont have any volume controls in my files or folders ,,i have 2 unknown devices in my other devices,,,?PCI communcations device,,,,and this one ?unknown device ,,in the sound,video,game controllers I have gameport joystick and MPU-401 compatible ,,,ok now what do I do ,,I am learning alot from all you people ,again thank you ,,,I went into find in my computer and typed in sound,,,I got IE40 controls ,,which was empty ,,now what do I do ,,and what is this file ,,dwarfie

Ok I formatted my hard drive and reinstalled windows 98SE,,everything works great but for some reason I still dont have any sound so I took the back and sides of my tower ,,to check for anything loose or disconnected ,,nothing everything was ok ,,,I went to the microsoft site and got my computer checked out ,,seems I am missing my playback and recording devices ,,would this mean I dont have any sound card or something like that ,,has anyone got any ideas now ,,,dwarfie

The "PCI communications device" that it has found but has no driver for is your modem. If you've managed to get onto the Internet without that, I'm assuming that it has somehow found a second modem and installed that OK ..... or you've got broadband (ADSL) with an external modem.

The "unknown device" that it has found but has no drivers for is your sound card. Are you saying that the drivers that Anodyne gave you a link for haven't helped Windows to install your sound card properly? If that's the case, maybe you aren't using the standard sound card that HP said you should have inside your PC - let us know if that link didn't help and we can talk you through working out what sound card you've got if necessary

Here is what is in the computer scan ,,hope you will be able to help me with my sound ,,,dwarfie




OS Information:
PropertyValue
OS Name Microsoft Windows 98|C:\WINDOWS|
Service Pack .
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
PropertyValue
Current Clock Speed 533
Description Intel(r) Celeron(tm) Processor
Manufacturer GenuineIntel
Name Intel Celeron processor


Memory (RAM):
PropertyValue
Bank Label Bank 1
Capacity 67108864

Total Memory Deteced in Hardware: ~64 MB
Memory Reported to Operating System: 62MB

Disk Drives:
PropertyValue
Description GENERIC IDE DISK TYPE01
Manufacturer (Standard disk drives)
Model IDE DISK TYPE01
Media Type Fixed hard disk media
Size 80060424192 (~75 GB)
Number of Partitions 1


Installed Printers:
PropertyValue
Name Canon BJC-2100
Port Name LPT1:
Driver Name Canon BJC-2100


Motherboard:
PropertyValue
Manufacturer Trigem Computer, Inc.
Model
Name Base Board
Part Number
Product Cognac
Serial Number xxxxxxxxxxxx
Version None


BIOS:
PropertyValue
Manufacturer Phoenix
Name Default System BIOS
Release Date 19010917******.******+***
Version Version 3.07


Monitor:
PropertyValue
Description Plug and Play Monitor
Name Plug and Play Monitor
Screen Height 600
Screen Width 800


Keyboard:
PropertyValue
Description Standard 101/102-Key or Microsoft Natural Keyboard


Pointing Device:
PropertyValue
Manufacturer (Standard mouse types)
Name PS/2 Compatible Mouse Port


Sound Card:
PropertyValue

Video Card:
PropertyValue
Adapter Compatibility Intel Corporation
Adapter RAM
Description Intel(R) 82810 Graphics Controller
Installed Display Drivers i81xdw9x.drv
Driver Version 4.0
Driver Date 8/21/02 6:00:00 PM
Video Mode Description 800 x 600 x 16777216 colors


DirectX Installation:
PropertyValue
Version 6.01.05.0124


Modem:
PropertyValue
Model Standard 56000 bps X2 Modem
Name unimodem.vxd


Network Adapters:
PropertyValue
Description Realtek RTL8029(AS) Ethernet Adapt
Description Microsoft TV/Video Connection

External Ports:
PropertyValue
External Reference Designator COM 1
External Reference Designator COM 1
External Reference Designator IR
External Reference Designator Parallel
External Reference Designator Game Port
External Reference Designator MIDI
External Reference Designator Keyboard
External Reference Designator PS/2 Mouse

Expansion Slots:
PropertyValue
Slot Designation PCI Slot 1
Slot Designation PCI Slot 2
Slot Designation PCI Slot 3
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