As my computer was infected by home search assistant

but then bcoz of your help it was working very well

After that you sent a last message for downloading firewall windows updates and etc

i did that but after updating windows
now my internet explorer is not working it opens only google and a few sites

and also microsoft photo editor is not working

whenever i click on that it starts installing Windows office 2000 premium
But after a while it asks to insert CD or Floppy of that program

what should i do?

Whenever i press ctrl+alt+del then it shows firewall is not responding
It is blocking Windows Kernel32 is it ok
Tell me it should block that or not

Please i am waiting for your kind reply
Can you help me with it ??

I am sending my log file here for your convenience
Logfile of HijackThis v1.99.0
Scan saved at 10:11:42 PM, on 2/1/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\NIKON\NKVIEW6\NKVMON.EXE
C:\WINDOWS\WEBSHOTS.SCR
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WINDOWS MEDIA PLAYER\WMPLAYER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\SYGATE\SPF\SMC.EXE -startgui
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SmcService] C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
O4 - HKLM\..\RunOnce: [Registering itss.dll..] C:\WINDOWS\SYSTEM\regsvr32 /s itss.dll
O4 - HKLM\..\RunOnce: [GrpConv] grpconv.exe -o
O4 - HKLM\..\RunOnce: [RegTLib] C:\WINDOWS\RegTLib.exe C:\WINDOWS\SYSTEM\StdOle2.Tlb
O4 - HKLM\..\RunOnce: [Registering xenroll.dll..] C:\WINDOWS\SYSTEM\regsvr32 /s xenroll.dll
O4 - HKLM\..\RunOnce: [Registering hhctrl.ocx..] C:\WINDOWS\SYSTEM\regsvr32 /s hhctrl.ocx
O4 - HKLM\..\RunOnce: [Registering itircl.dll..] C:\WINDOWS\SYSTEM\regsvr32 /s itircl.dll
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL

My internet was working at that time

What operating system are you using - Win98 / XP etc ?

Sammie, you really should post this in Spyware Adware forum. Owen will be able to clean this out pretty fast. It sounds like you were hijacked.

Sammie, why don't you go ahead and try the install and when the system prompts
you to insert a Program CD or Floppy, just have it skip that particular file and it will
keep installing. This procedure has worked for me.

Thank you very much but i got it solved by a local computer expert