i can't defragment, it then tells me to scan disk which i do ,then an error comes up saying file:- c:\windows\temp-df3655.tmp is holding more files than actually recorded. i then click to repair but just keeps repeating the scan disk and same error comes up. tried looking for this file but can't find. hope someone can help me with this

i have just run pc doc and it has brought up 51 problems. 19x invalid active x\com file
19x invalid active x \com subsection file 4x invalid application path 3x invalid help file 4x invalid microsoft shared file and 2x invalid windows startup file. haven't got a clue what all this means

No, neither have I !

Could you create a HiJackThis log? You can download HiJackThis by going to this link:

http://www.isecurity.org.uk/download...kthissetup.exe

Once installed, run it and click the button to create a log file. Open the log file that it creates, copy the contents and then paste them into a message here. This will tell us what is running on your PC and what it is trying to load when your PC starts up. This is likely to point us towards the cause of your initial problem and some of the problems detected by PC Doc

Originally Posted by kayjeray

i can't defragment, it then tells me to scan disk which i do ,then an error comes up saying file:- c:\windows\temp-df3655.tmp is holding more files than actually recorded. i then click to repair but just keeps repeating the scan disk and same error comes up. tried looking for this file but can't find. hope someone can help me with this

kayjeray:

You can delete the files in your Internet Temp file. Then right click on your mouse and depress "Refresh." Then re-boot your computer holding down the F-8 key. This will bring your computer up in the "Safe Mode." Go to Start, Accessories, System Tools, and click on Defrag. That should work. It does for me. It is much faster.

Good advice Nellie

Just to clarify a couple of things though: Firstly, the problem is being detected by Scandisk in the Temp folder (C:\Windows\Temp), not the Temporary Internet Files folder.

When you boot a Windows 98 PC and keep pressing F8 as it starts up, it will give you the Startup Menu. This has a number of options including one for starting in Safe Mode.

Can you let us know how you get on with that Kayjeray?