maybe...

your original post said the error was ' The Loader can not find the file C:\DOCUME~\MARSH~1.MAR\LOCAL~1\Temp\InstMsiW.exe file necessary to load the windows installer '

where did you install it? another partition? another drive?

if you installed to F: (for example) can you find the file F:\DOCUME~\ etc. ?

maybe try moving it to C:

It's installed on my D drive, which is just a slave drive, and it doesn't have the Documents and Settings files. I'm tempted just to reformat, even though that's a huge hassle, and it's not something i'm very fond of doing. So if anyone has anything else for me to try..i'm all for it..haha.

-Katie

just reviewing the font site

i noticed the 2000 special instructions. did you follow this setup? or does it mean anything to you?

win2000

yea, cause i read it all before i installed anything. Then i tired it once, because it said that if you got that certain message to put the file in with it. So that's what I did. I put them all in the same folder, ran the setup, and didnt' have any problems. Until I restarted the computer that is..haha.
I'm thinking about doing this: http://support.microsoft.com/default...;EN-US;q315346 however, i'll have to do it all from safe mode, and i dont' know if that's possible.

-Katie

good find!

worth a try!

I tried it. Didn't work. Blah..i did however, figure out how to install the windows installer clean up, didn't work either. So i'm back at square one.

-Katie

Here's another suggestion: Boot your PC into Safe Mode. Click the Start Menu > Search > Files or Folders. Search for the InstMsiW.exe file on 'All Hard Drives' or on the C:\ drive and then on the D:\ drive.

If you can find it anywhere, copy it to the "C:\Documents and Settings ......" folder where the font install program is expecting to find it. Then reboot normally and see if it works.

I've got a feeling that InstMsiW.exe is a general Windows Installer component, not something specific to your font program. Perhaps if you could run an installation routine from another modern program (i.e. a 2000 version or later), then that might copy in the same file that your font program's installation routine needs. You'd obviously have to be able to do this in Safe Mode though and I don't know how many programs will install from Safe Mode. If I had to pick one that was most likely to, I'd say that an anti-virus program such as Norton Anti-Virus should.

it worked!! yay! I went and re-installed Office Xp pro, and it restarted just fine! I no longer have the error from hell, and i can now use my computer, and everything is good. Man I'm so happy. Thank you everyone for your help, it's very much appreciated!!

-Katie

I tried to get out of it, merely it just comes back, and comes back as well as comes back. Windows won't load any further..just stays there the box.