my memory is full. i have a maxtor 80gb. i've tryed to remove as much as i can from c drive. i don't know what to remove. it seems like when i added the maxtor, i don't have enough memory left. i'm down to 68mb of storage left. my dsl says hardware error so i keep reducing the memory. in order to get online i cut down from 112 to 68. MY QUESTION IS. what do i need to remove in order to get more space.

First things first, this is a common computing mistake. Memory is not the same as disk space. Your Hard Drive is where files are stored and your Operating System is installed to and runs from. Memory is what running applications and processes use. They are two totally different things. The problem is probably that you have too many background tasks running and these are eating up your Memory. Memory is also reffered to as RAM.

Loader04,

Could you please go back to the D-A-L.com home page (or click the link in my signature) to run the D-A-L.com Online Hardware Scan. Follow the instructions and post the log file as a reply to this message. That will show us all the techie details of exactly what you've got and what your problem is

i did everything, NOTHING HAPPENED. window popped up empty.

OK, do this instead:

Right-click on a blank bit of your taskbar (the bar at the bottom of the screen that has a button for each of the programs you've got running). Select 'Task Manager' from the menu.

When Task Manager opens, click on the Performance tab.

Tell us the following figures:

Commit Charge (K) - Total
Commit Charge (K) - Limit
Commit Charge (K) - Peak

Physical Memory (K) - Total

Kernel Memory (K) - Total

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To: loader04@yahoo.com
Subject: Reply to post 'out of memory, need HELP'
From: "DAL Computer Help Mailer" <admin@d-a-l.com> Add to Address Book
Date: Fri, 03 Dec 2004 00:13:07 +0000


Hello loader04,

DJNafey has just replied to a thread you have subscribed to entitled -
out of memory, need HELP - in the Windows 2000 Issues forum of DAL
Computer Help.

This thread is located at:
http://www.d-a-l.com/help/showthread...8&goto=newpost

Here is the message that has just been posted:
***************
OK, do this instead:

Right-click on a blank bit of your taskbar (the bar at the bottom of
the screen that has a button for each of the programs you've got
running). Select 'Task Manager' from the menu.

When Task Manager opens, click on the Performance tab.

Tell us the following figures:

Commit Charge (K) - Total ------- 299724
Commit Charge (K) - Limit ------- 769352
Commit Charge (K) - Peak ------- 300576

Physical Memory (K) - Total ------ 195056

Kernel Memory (K) - Total -------- 55636
***************

Commit Charge (K) - Total ------- 299724
Commit Charge (K) - Limit ------- 769352
Commit Charge (K) - Peak ------- 300576

Physical Memory (K) - Total ------ 195056

Kernel Memory (K) - Total -------- 55636

OK, well that has identified a problem. Your PC has 192Mb of RAM (memory) physically installed inside it (that's 195,056Kb). However, since the last time you rebooted, it has tried to use up to 293Mb memory (that's 300,576Kb). Your PC wanted 101Mb more RAM than you've actually got installed.

As Owen said, this is not related to your 80Gb Maxtor hard disk.

I won't confuse you with the details but, basically, if you run out of RAM, your PC tries to make do with alternative memory. It can do this a bit but, after a while, it will get fed up and give you 'out of memory' errors. The way to resolve this is to have more RAM fitted inside your PC.

Look through the ads in the local papers and phone up the small computer shops - look for any that say things like "established 10 years" or something similar to give you some confidence that they know what they're doing. Tell them that you've got 192Mb RAM in your PC but you want to have 384Mb or 512Mb in total. Let them know that they can keep the old memory (if that's OK with you) as it may make a small difference. It's likely to be quicker and less of a compatibility risk (and therefore cheaper) if they remove all of your memory and actually fit some completely new RAM instead. If they say that this is what they'd want to do, don't worry - they aren't necessarily trying to stitch you up. Get the prices and then phone up a few more to see who gives the best price in your local area. Ask them what warranty you'll get (parts and labour) on the work that they do and the memory that they fit. Finally, phone your nearest big computer centre such as PC World as they may give a better warranty but are likely to be quite a bit more expensive as they have such big shops to pay for. Get a price from them though, just in case.

Just to be extra sure that your RAM is the only problem and that you don't also have a problem with the amount of hard disk space (e.g. the amount of your 80Gb Maxtor hard drive that has been used up) as well, please do the following:

Close all running programs on your PC.
Double-click the 'My Computer' icon on your Windows desktop.
Right-click on the 'C' drive icon and select 'Properties' from the menu.
You'll see a pie chart with 2 values displayed in gigabytes (GB). Please tell us both values - used space and free space.

We can then give you a final confirmed verdict

capacity 19.5gb
used 19.3gb
free 187mb

Oh dear - double trouble! As well as being short of RAM, you're right in saying that you're running out of hard disk space as well.

I wonder why though? You've said that you've got an 80Gb Maxtor hard drive, yet your C: drive is only set up as a 20Gb partition of it. That means there ought to be another 60Gb floating around somewhere. Do you have a larger D: drive as another partition of the hard disk, or maybe even a D: drive and an E: drive?

Go back to My Computer, where you checked your C: drive properties, and see if you also have a D: drive and possibly an E: drive as well. If these are additional sections of your 80Gb hard disk, then they will have the same 'hard disk' icon as the C: drive.

If the only other drive letters that you have are referred to with a different icon, such as your CD drive, then it would seem that only a quarter of your 80Gb hard drive is set up to be used.

If you do find that you've got other parts of your hard disk partitioned into a D: drive (and maybe more letters after that), then could you please tell us the Used Space and Free Space figures for those drives as well? I would expect them to be pretty empty - if that's the case, we may be able to move some of your files from your clogged-up C: drive onto an emptier drive.