undefinedundefinedundefined I need help with my pc. It's telling me 2 things upon startup- as soon as my pc starts it says *Explorer has caused an error- Reinstall Windows* (I have ME/2000) then immediately after, it's followed by this error message- (not exact words) *Required .DLL file C:\windows\system\shlwapi.DLL was not found* Then the pc freezes, I use ctrl/alt/delete & see that msgrv32 is frozen. It does this every time I try to start my pc. I need help bad!!! I don't hae the Windows CD b/c it came on my pc & to get help anywhere else it costs money. I have another pc in my house, it's run by XP. I looked for the file & found it. I thought if I put the file on a disk my pc might recognize it, forgetting that if the disk isn't formatted for emergencies the pc won't recognize it as a system disk & won't start 'til I take it out. I have the factor restore CD for my pc, but if you've never created a back-up save on your pc & have as many things on your pc that I do you wouldn't want to do a full restore & destroy everything either! Please help me! You can e-mail me with answers/solitions, or just post them. Thank you.

I don't usually like doing things this way, but you could try download the DLL file you need from here and putting it into the C:\windows\system folder.

I can't, I tried that. I was just at that site. The other pc in my house isn't mine & has a pop-up blocker on it somewhere. That & I can't put anything in windows. My pc's already to the point where it won't start up at all without that file. I was hoping a boot disk from bootdisk.com would help but there's no success yet. Thanx though. You were still helpful.

I am having the same problem...Were you able to figure out how to replace the file

Can you put in a system disk of whatever kind and get the DOS prompt up, then use DOS commands to copy the file over?

Dont know the commands though...... sorry!

Originally Posted by MichalesSourGurl

undefinedundefinedundefined I need help with my pc. It's telling me 2 things upon startup- as soon as my pc starts it says *Explorer has caused an error- Reinstall Windows* (I have ME/2000) then immediately after, it's followed by this error message- (not exact words) *Required .DLL file C:\windows\system\shlwapi.DLL was not found* Then the pc freezes, I use ctrl/alt/delete & see that msgrv32 is frozen. It does this every time I try to start my pc. I need help bad!!! I don't hae the Windows CD b/c it came on my pc & to get help anywhere else it costs money. I have another pc in my house, it's run by XP. I looked for the file & found it. I thought if I put the file on a disk my pc might recognize it, forgetting that if the disk isn't formatted for emergencies the pc won't recognize it as a system disk & won't start 'til I take it out. I have the factor restore CD for my pc, but if you've never created a back-up save on your pc & have as many things on your pc that I do you wouldn't want to do a full restore & destroy everything either! Please help me! You can e-mail me with answers/solitions, or just post them. Thank you.

Hi,

I can send you a disk that will fix this problem, but where do I send the disk to???

Regards

Andre'

Originally Posted by andredbglobal

Hi,

I can send you a disk that will fix this problem, but where do I send the disk to???

Regards

Andre'

Oh, that would be great!! Where would you be sending the disk from and how much do you charge? I am in North Carolina, USA.