New Hard Drive, Novice =)

  1. #11
    da91crex is offline Newbie

    Re: New Hard Drive, Novice =)

    yah i wondered the right menu, i found one tho, loaded it on the other comp, ran thru the test and it says that one or more current or worst-case attributes are below threshhold....meaning DOA?


  2. #12
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Here are the error codes if you got any:

    http://support.wdc.com/techinfo/general/errorcodes.asp

    With this information you should be able to get this drive replaced.

  3. #13
    da91crex is offline Newbie
    ok thank you, i got plenty of things that came up with id's, the value, thresh, worst, and name....but the one that counts i think is the one with a star next to it: 5 re-allocated sector count value:104 thresh: 140 worst: 104 I dont know that i see any error codes though?

  4. #14
    da91crex is offline Newbie
    never mind, i see that 001-008 are smart errors, which it said also...says to replace drive, Thank you very much!, quick question do you think i could return it to a computer hardware store and they would replace it for me if they had one even though i didn't buy it from them since its the company actually replacing it?

  5. #15
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    This is Western Digital's page:

    http://support.wdc.com/warranty/

    Did you get the drive from Newegg? I see it was OEM which means you might need to contact Newegg rather than Western Digital.

  6. #16
    da91crex is offline Newbie
    yah i've already done so, created an RMA for it, hopefully the next is better =) cause i love newegg and their service.

  7. #17
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Let us know how it goes or if we can help further in the future.

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