Is this a virus?

  1. #1
    Burt is offline Newbie

    Is this a virus?

    I have asked MS for help many times, but all they do is shove me from one department to another. This has been going on for a couple of weekls.

    Thanks

    I Have---
    Connection Type: DSL
    IE Version: IE 5
    MSN Explorer Ver: Not_MSN_Explorer
    Operating System: Windows ME
    Norton Ant Virus





    Is this a VIRUS?

    How can I stop it from showing up and turning off my MSIE connection?

    Thanks


    I have been getting this notice at least once every hour on the internet.



    *****Microsoft Internet Explorer has encountered a problem and needs to
    close are sorry for the inconvenience.

    If you were in the middle of something, the information you were working
    on will be lost.


    Please tell Microsoft about this problem.

    It gives the option to--

    SEND ERROR REPORT

    or

    DON'T SEND.*****

    I may be in the middle of working in the internet when it shuts me down.

    Frustrating.

    I will appreciate help.

    When I click either option, it closes MSIE.

  2. #2
    DJNafey is offline UK site moderator
    We could do with seeing a copy of the error report ourselves. When you get the error and click the 'Send error report' option, does it show you the report so that you could copy and paste it onto here? Sorry, it's months since my IE crashed so I can't remember exactly how that message box works

  3. #3
    Burt is offline Newbie
    This is the message that I receive that shuts me down----

    Thanks
    Attached Images

  4. #4
    Laura is offline Newbie
    could you please click on the blue text "click here" and post this reporting in the forum.
    Thanks !

  5. #5
    Burt is offline Newbie
    Laura--Thanks. But I can't find the blue text "click here" that you refer to. Please explain more how to paste when I find it.

    Thanks
    Burt

  6. #6
    D-A-L is offline D-A-L Administrator
    Burt, look at your screen grab above...see where it has the blue "Click Here" text? Click that then when the log text appears select it all and hit copy then paste here.

  7. #7
    Burt is offline Newbie
    Sorry but I must have a different screen--No where is there

    "BLUE CLICK HERE TEXT" on my screen.

    Thanks
    Herman

  8. #8
    D-A-L is offline D-A-L Administrator
    When you shut down you get that screen which says "Microsoft Internet Explorer has encountered a problem....etc etc" on that screen it also has at the bottom ...

    To see what data this error contains, click here

  9. #9
    owen is offline D-A-L Team Member (UK)
    As shown in the image below, I have circled it in red.
    Attached Images

  10. #10
    Burt is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    Sorry about MY confusion

    I have another file in the error window which I will post when I reduce the size.

    Thanks
    Attached Images

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