I need to reboot my laptop like it is brand new. The only problem is i do not have my pc tools in my start up. Wat can i do. Please help

You need to do a clean reinstall of your operating system, right? A repair install is not even possible - correct?

Does your laptop now even work? Do you need to retrieve any critical files (USB stick or drive)?


Report your vendor (and specific model) and Operation System version details if you need to ask more questions? Here is some guidance on getting reinstall media from various vendors:

Lost your Windows discs? How to get replacement media, legally | ZDNet

I have the same issue but I have no idea how to reinstall my operating system. I don't have any important files though so I will just ask how to back everything by default.

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