I am hoping someone here will be able to help me before I pull my hair out..lol
I was happy using AVG antivirus but about a week ago I found it wouldn't update...said I wasn't conected to internet. Anyway did all the uninstall and reinstall but still the same. Tried to install a different program but problem remained. I have now purchased Norton's Antivirus because I couldn't download a free one......but still the problem remains.
I can connect to email etc, but cannot conect through Norton etc to update.

My hubby seems to think a file has up and left my pc! Does anybody have any knowledge of what could be wrong or any idea of how to put things right.

Flojo :wave:

PS I have checked firewall etc and all is ok

Format, The last solution, but i maybe someone could show you other ways...

try the setting of the firewall, are you using XP and got that firewall turned on as well?

AVG if using the old version there was no more updates, it advised updating to AVG free 7.5

I did have the latest AVG which was when this prob began. I have checked firewall..all ok..
Think I will just have to take pc to repair shop.

have you got the windows firewall on as well as norton?

are you using a router?

I have just checked the firewall and only Norton is on.
Yes i do have a router which connects me with the other pc downstaires...which is working fine...
Could it be a router prob, surely if that was not working I wouldn't be able to get on internet at all?
Thanks for you time in trying to help me
Flojo

the router will maybe have a firewall.

are you having problems with the other machine?

are you wireless or using wires?

ok found it......router firewall is off , we are wireless and other pc is running fine.
Sorry for short answer but bit lost dont know to much about workings of a pc.

Flojo

any chance of conneting the PC to the router with wires then trying?