IE help menu keeps popping up

  1. #1
    alikatnwa is offline Newbie

    IE help menu keeps popping up

    Hi!

    I don't know what to do to keep IE help menu from popping up as I'm going from yahoo to another web page. This also happens when I access OE---help


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Is this a new problem? Were things working OK previously? Any new hardware or software?

    If this is a new problem try a System Restore to a point prior to the problem:

    start > All Programs > Accessories > System Tools > System Restore


    Does F1 bring up the same menu?

  3. #3
    alikatnwa is offline Newbie
    Hi!

    It was doing this before. I did a system restore using the disks and it still keeps popping up. I'm not sure what to do---thanks

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Does pressing F1 bring up the exact same menu?

  5. #5
    alikatnwa is offline Newbie
    this only happens on the laptop that I have. Right now I'm on the old computer because I needed to print some stuff and this one is connected to the printer. I had problems with this laptop and took it to be repaired a while ago. When it came back this help menu kept popping up. I did the system restore because i couldn't delete my messages in yahoo. there's got to be some key or setting i can push to stop this annoying thing from popping up

  6. #6
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Save 20% on AVG Internet Security 2012 Suite!
    The IE Help Menu is accessed by pressing the F1 key.

    If you are getting a different pop-up it is most likely Malware.

    That being said I would follow the instructions here:

    http://www.techhelpforum.com/showthread.php?t=3702

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