I have not been able to try IE8 because of an error being given one to two minutes after opening the application that says "Internet Explorer has encountered a problem and needs to close..."

The issue is with the "tfswshx.dll" component which isn't even present on my computer, which runs on Windows XP SP2.

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americanleakdetection.com/sanbernardino/residential-service

Try the IE 8 download. That link is fore the 32 bit version of XP. If that isn't the correct OS please go here and select your operating system.