Hi All.

Hoping you can help me here. I have had a problem for about 2 weeks now where the internet drops out after about 5 minutes after first booting up for the day. Then it randomly drops out during different times for about 3 hours. After that it's fine.

I have run Spybot, Malwarebytes and Bullguard scans and all come up clean. bullguard is my firewall and anti virus.

Have another computer connected through the same switch and it's having no problems at all (so not fair). Have changed ports on the switch, changed network cables and even NIC cards. any advice at all would be so appreciated. This is driving me crazy!

cheers

Is this wireless or ethernet? Try updating the driivers for your computer, wireless card, NIC, etc & then get back to us.

Hi

Thanks for responding. It's an ethernet connection and I've updated all the drivers last night. Problem still occurring. One thing I have noticed, is that if I leave the computer on for over 2-3 hours the drop outs seem to stop and I can browse and download fine.

thanks

n

Don't know if this applies in your case, but I had a problem a few months ago where it only took 15 minutes, and I would have to reset my isp modem. Then drop out agin after 15 minutes. Over and over again. Reset modem and reconnect. I was not running wireless then, and it is a Broadband Windstream Ethernet. Took about 2 weeks 2 straighten out, I changed the filters on the phone line, changed out Seimans modem. Checked all phone lines and connections on outside box. (I worked as a Electrician years ago) Finally after contacting Windstream and sending a scathing email to support, walla my dropouts ceased. Come to find out later the problem was at my towns Windstream connection center. It was dropping me out there. They did something to fix it there after my email to corporate. Just thought I'd throw this story in here.

I recommend that you try to connect your computer directly to the modem itself, bypassing the switch. Is it a switch or a full router. There is a big difference & it is important to know which it is. You can always contact your ISP.

Hi townsbg,

have done as requested and same problem - so definately a problem local to the pc. as stated before, it's definately a switch and the other computer running off it has not had any problems. having done the direct modem connection and given that the other pc through the switch has no connectivity issues leads me to think it's a "local" pc issue. thanks for the idea tho rokytnji.

i'm beginning to think the only way is a complete rebuild. have looked at processes running at the time of the dropouts and see nothing suspicious, although do see quite a few svchost processes running but hard to tell what they're all doing.

thanks for your help so far.

n