I have Vista Home Basic. Before moving, Comcast was my internet provider and everything ran fast and fine. After moving, Charter Internet became my provider. When I attempted to connect to the internet it would barely connect to my homepage if at all before I'd get the message that the server timed out. I contacted Charter assuming it was their problem, however after the rep ran me through a couple tests, she asked me to start my comp in safe mode. It was then I discovered my comp connects to the internet fast and runs fast and fine in Safe Mode only. The rep told me their was something on my comp causing my problem. I don't understand how it could work fine with one provider and not another. I didn't add or remove any programs between moving. Any help would be appreciated!