Fake "Internet Explorer Has Encountered An Error And Needs To Close Down" message?

  1. #1
    garyd is offline Full Member

    Fake "Internet Explorer Has Encountered An Error And Needs To Close Down" message?

    Hi All,

    Strange one this and I can't seem to find any relative queries on here or using google.
    I am getting a pop-up window that tells me that "Internet Explorer Has Encountered An Error And Needs To Close Down", giving the option of either clicking to send the error to microsoft or don't send. However, when I click on "don't send" the message window disappears but I remain connected to the web (no changes-same page) which makes me think it's not genuine as I have had similar previously and been disconnected from the web.

    I've run Avast anti virus, spybot S&D and Registry Mechanic and get the all clear so I'm confused.

    Anyone any ideas?

    Cheers all.

    - - - - - - -

    Windows XP home
    IE 6.0.2900.5512


  2. #2
    Digerati is offline Senior Quiquagenarian
    Well first, you should be up to IE7 as IE6 is obsolete and insecure. By staying with IE6, you risk compromising your computer, if not already, and then becoming a threat to the rest of us.

    I have never seen a fake message like that - I don't think it is fake. I would suspect a corrupt add-on in IE. I would disable any extra toolbars or other browser helper objects (BHOs).

  3. #3
    garyd is offline Full Member
    Hi again Bill,

    You surprise me (again! lol).
    I would have thought that an updated IE6 would have been reasonably secure.
    It's IE6 as I'm on a back up lap top as my main pc is u/s at the moment. Still!

    I've now upgraded to IE7 as you recommended but it still pops-up!
    And there are no add-ons!

    A mystery which I'm sure I'll need to keep an eye on.
    Laptop is very slow as well.

    Oh well.

    Thanks for your guidance anyway. it really is very much appreciated.

    Cheers,

    Gary.

  4. #4
    Digerati is offline Senior Quiquagenarian
    You surprise me (again! lol).
    That's better than or making you want to wring my neck! lol (especially with 2 blown disks - )
    ***
    If you are still getting the error, then I would start to suspect malware, or network connection problems - which can be as simple as a bad cable. How do you connect?

    One IE7 Tool I like is "Reset". You just installed and I wonder if it imported some of your IE6 settings. Check out Tools > Internet Option > Advanced, then at the bottom, see what Reset does - if me, I would click it.

    And just to make sure, run though Malwarebytes's Anti-Malware (MBAM). This is an excellent tool I use for supplemental scanning.

    BTW, IE7 may take a bit to get used to, but once you do, I think you will like it. I use it exclusively. I have two add-ons, the Google Toolbar with almost all its options disabled or not installed, and IE7Pro - which, among many other tools, provides an in-line spell checker - great for people that fat-finger the keyboard all the time, or for those that care about presenting a professional image by not misspelling wurds... err, words.
    Laptop is very slow as well.
    Sadly, just keeping ahead of the badguys forces us to load up our systems with evermore demanding resource hogging security tools before we can ever begin to use our regular programs, such as the browser. This results in our computers, which ran great a couple years ago, less able to meet the demands they could easily do back then. How much RAM do you have? How much free disk space?

    Also, mobile CPUs will toggle down the throttle when they get hot - and controlling heat in the small confines of a laptop case is always a critical and difficult task. Check your temps and make sure all vents, ports, etc. are clean, and fans are turning. If getting on in years, or used in a dusty environment, consider taking the laptop to a pro and have it disassembled and cleaned from the inside out.

  5. #5
    garyd is offline Full Member
    Hi Bill,

    Thanks very much for that detailed and informative post.

    You're a diamond geezer!

  6. #6
    Digerati is offline Senior Quiquagenarian
    Save 20% on AVG Internet Security 2012 Suite!
    Good luck and keep us posted.

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