This is the first time that I tried to enter a chat room. I tried English, German and Polish sites but whenever i reached the entry the browser crashed and an error icon appears on my desktop opening to:
<#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0744c77a, pid=1772, tid=3844
#
# Java VM: Java HotSpot(TM) Client VM (10.0-b19 mixed mode, sharing windows-x86)
# Problematic frame:
# V [jvm.dll+0xcc77a]
#
# If you would like to submit a bug report, please visit:
# HotSpot Virtual Machine Error Reporting Page
#

--------------- T H R E A D ---------------

Current thread (0x01e18000): JavaThread "main" [_thread_in_vm, id=3844, stack(0x01930000,0x01a30000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000008

Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x00000008, EDX=0x01a24fa0
ESP=0x01a24dc8, EBP=0x00000000, ESI=0x01e18000, EDI=0x00000000
EIP=0x0744c77a, EFLAGS=0x00010246

Top of Stack: (sp=0x01a24dc8)
0x01a24dc8: 07454311 00000000 00000000 01e180f4
0x01a24dd8: 01a24e2c 6d32198b 00000000 01e18000
0x01a24de8: 00000000 01e18000 00000000 20a693c0
0x01a24df8: 2099d7b0 0000000c 2a9e9128 00000000
0x01a24e08: 2b21b458 6d314e78 01e180f4 6d3224a4
0x01a24e18: 00000000 01e180f4 00000000 00000000
0x01a24e28: 01e18000 01a24e58 6d3156d3 01e180f4
0x01a24e38: 01a24e57 6d3224a4 6d3224c0 6d321978

Instructions: (pc=0x0744c77a)
0x0744c76a: 83 c4 18 c3 cc cc 8b 44 24 04 8b 0d 44 10 5a 07
0x0744c77a: 8b 04 01 c3 cc cc 8b 44 24 04 8b 0d 3c 10 5a 07


Stack: [0x01930000,0x01a30000], sp=0x01a24dc8, free space=979k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0xcc77a]

[error occurred during error reporting (printing native stack), id 0xc0000005]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::Interpreter
v ~BufferBlob::StubRoutines (1)

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x09854000 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=4052, stack(0x0a660000,0x0a760000)]
0x0984b400 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2508, stack(0x0a360000,0x0a460000)]
0x09849800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2420, stack(0x0a260000,0x0a360000)]
0x09848c00 JavaThread "AWT-Shutdown" [_thread_blocked, id=3840, stack(0x0a160000,0x0a260000)]
0x09847800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3972, stack(0x0a060000,0x0a160000)]
0x097c1000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1252, stack(0x09e60000,0x09f60000)]
0x097cd400 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2436, stack(0x09d60000,0x09e60000)]
0x097cc400 JavaThread "Attach Listener" daemon [_thread_blocked, id=1732, stack(0x09c60000,0x09d60000)]
0x097cb400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2456, stack(0x09b60000,0x09c60000)]
0x09780c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2052, stack(0x09a60000,0x09b60000)]
0x0977fc00 JavaThread "Reference Handler" daemon [_thread_blocked, id=3528, stack(0x09960000,0x09a60000)]
=>0x01e18000 JavaThread "main" [_thread_in_vm, id=3844, stack(0x01930000,0x01a30000)]

Other Threads:
0x0977e800 VMThread [stack: 0x09860000,0x09960000] [id=3892]
0x097c7400 WatcherThread [stack: 0x09f60000,0x0a060000] [id=284]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 960K, used 879K [0x20990000, 0x20a90000, 0x210f0000)
eden space 896K, 98% used [0x20990000, 0x20a6bc98, 0x20a70000)
from space 64K, 0% used [0x20a70000, 0x20a70000, 0x20a80000)
to space 64K, 0% used [0x20a80000, 0x20a80000, 0x20a90000)
tenured generation total 4096K, used 0K [0x210f0000, 0x214f0000, 0x26990000)
the space 4096K, 0% used [0x210f0000, 0x210f0000, 0x210f0200, 0x214f0000)
compacting perm gen total 12288K, used 702K [0x26990000, 0x27590000, 0x2a990000)
the space 12288K, 5% used [0x26990000, 0x26a3f918, 0x26a3fa00, 0x27590000)
ro space 8192K, 62% used [0x2a990000, 0x2ae928e8, 0x2ae92a00, 0x2b190000)
rw space 12288K, 52% used [0x2b190000, 0x2b7d85d8, 0x2b7d8600, 0x2bd90000)

Dynamic libraries:
0x00400000 - 0x0049b000 C:\Program Files\Internet Explorer\iexplore.exe
0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f5000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll
0x7e410000 - 0x7e4a0000 C:\WINDOWS\system32\USER32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x7c9c0000 - 0x7d1d6000 C:\WINDOWS\system32\SHELL32.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x78130000 - 0x78257000 C:\WINDOWS\system32\urlmon.dll
0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
0x78000000 - 0x78045000 C:\WINDOWS\system32\iertutil.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL
0x65100000 - 0x65173000 C:\WINDOWS\system32\USP10.dll
0x48000000 - 0x48027000 C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\comctl32.dll
0x10000000 - 0x10023000 C:\Program Files\Google\Google Desktop Search\GoogleDesktopCommon.dll
0x78050000 - 0x78120000 C:\WINDOWS\system32\WININET.dll
0x00a80000 - 0x00a89000 C:\WINDOWS\system32\Normaliz.dll
0x41000000 - 0x41020000 C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
0x62000000 - 0x62081000 C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopResources _en.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll
0x42ef0000 - 0x434bd000 C:\WINDOWS\system32\IEFRAME.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\UxTheme.dll
0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll
0x20000000 - 0x202c5000 C:\WINDOWS\system32\xpsp2res.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x5dff0000 - 0x5e01f000 C:\WINDOWS\system32\IEUI.dll
0x76380000 - 0x76385000 C:\WINDOWS\system32\MSIMG32.dll
0x4ec50000 - 0x4edf3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_65 95b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll
0x47060000 - 0x47081000 C:\WINDOWS\system32\xmllite.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\apphelp.dll
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x746f0000 - 0x7471a000 C:\WINDOWS\system32\msimtf.dll
0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x325c0000 - 0x325d2000 C:\Program Files\Microsoft Office\OFFICE11\msohev.dll
0x5c430000 - 0x5c452000 C:\WINDOWS\ime\softkbd.dll
0x61930000 - 0x6197a000 C:\Program Files\Internet Explorer\ieproxy.dll
0x7d1e0000 - 0x7d49e000 C:\WINDOWS\system32\msi.dll
0x75e90000 - 0x75f40000 C:\WINDOWS\system32\SXS.DLL
0x60000000 - 0x60091000 C:\Program Files\Google\Google Desktop Search\GoogleDesktopAPI2.dll
0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\MLANG.dll
0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll
0x62900000 - 0x6296d000 C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.DLL
0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll
0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll
0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
0x01e00000 - 0x01e0e000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
0x01e30000 - 0x01e44000 C:\PROGRA~1\agat\AGForm\AGFORM~1.DLL
0x02080000 - 0x02605000 C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x7df70000 - 0x7df92000 C:\WINDOWS\system32\oledlg.dll
0x5edd0000 - 0x5ede7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x76f50000 - 0x76f58000 C:\WINDOWS\system32\wtsapi32.dll
0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll
0x027c0000 - 0x02b3f000 c:\program files\google\googletoolbar1.dll
0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x02b70000 - 0x02c27000 C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\s wg.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x02c50000 - 0x02c67000 C:\Program Files\Free Download Manager\iefdm2.dll
0x02ca0000 - 0x02e49000 C:\PROGRA~1\EZSAVE~1\EZSAVE~1.DLL
0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll
0x76150000 - 0x761fb000 C:\WINDOWS\system32\INETCOMM.DLL
0x76880000 - 0x768a2000 C:\WINDOWS\system32\MSOERT2.dll
0x02e80000 - 0x02e8e000 C:\WINDOWS\system32\inetres.dll
0x666f0000 - 0x666fb000 C:\WINDOWS\system32\inetmib1.dll
0x71f60000 - 0x71f68000 C:\WINDOWS\system32\snmpapi.dll
0x76d40000 - 0x76d58000 C:\WINDOWS\system32\MPRAPI.dll
0x77cc0000 - 0x77cf2000 C:\WINDOWS\system32\ACTIVEDS.dll
0x76e10000 - 0x76e35000 C:\WINDOWS\system32\adsldpc.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x76b20000 - 0x76b31000 C:\WINDOWS\system32\ATL.DLL
0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll
0x71d40000 - 0x71d5c000 C:\WINDOWS\system32\ACTXPRXY.DLL
0x722b0000 - 0x722b5000 C:\WINDOWS\system32\sensapi.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x16080000 - 0x160a5000 C:\Program Files\Bonjour\mdnsNSP.dll
0x435d0000 - 0x43944000 C:\WINDOWS\system32\mshtml.dll
0x746c0000 - 0x746e9000 C:\WINDOWS\system32\msls31.dll
0x43560000 - 0x435c0000 C:\WINDOWS\system32\ieapfltr.dll
0x77690000 - 0x776b1000 C:\WINDOWS\system32\NTMARTA.DLL
0x63380000 - 0x633f8000 C:\WINDOWS\system32\jscript.dll
0x1b000000 - 0x1b00c000 C:\WINDOWS\system32\ImgUtil.dll
0x41e30000 - 0x41e3e000 C:\WINDOWS\system32\pngfilt.dll
0x58760000 - 0x58792000 C:\WINDOWS\system32\iepeers.dll
0x74980000 - 0x74a93000 C:\WINDOWS\system32\msxml3.dll
0x42b90000 - 0x42c07000 C:\WINDOWS\system32\mshtmled.dll
0x74c80000 - 0x74cac000 C:\WINDOWS\system32\oleacc.dll
0x76080000 - 0x760e5000 C:\WINDOWS\system32\MSVCP60.dll
0x42aa0000 - 0x42b12000 C:\WINDOWS\system32\msfeeds.dll
0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll
0x30000000 - 0x303ae000 C:\WINDOWS\system32\Macromed\Flash\Flash9e.ocx
0x6d7c0000 - 0x6d83b000 C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
0x6d6b0000 - 0x6d6d1000 C:\Program Files\Java\jre1.6.0_04\bin\npjpi160_04.dll
0x07310000 - 0x07366000 C:\Program Files\Java\jre1.6.0_04\bin\msvcr71.dll
0x6d400000 - 0x6d41b000 C:\Program Files\Java\jre1.6.0_04\bin\jpiexp.dll
0x6d1b0000 - 0x6d1c1000 C:\Program Files\Java\jre1.6.0_04\bin\deploy.dll
0x6d450000 - 0x6d474000 C:\Program Files\Java\jre1.6.0_04\bin\jpishare.dll
0x07380000 - 0x075d0000 C:\PROGRA~1\Java\JRE16~2.0_0\bin\client\jvm.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~2.0_0\lib\deploy.jar;C:\P ROGRA~1\Java\JRE16~2.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_04 -Djavaplugin.nodotversion=160_04 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~2.0_0 -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE16~2.0_0\clas ses -Xbootclasspath/a:C:\PROGRA~1\Java\JRE16~2.0_0\lib\deploy.jar;C:\P ROGRA~1\Java\JRE16~2.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.6.0_04 -Djavaplugin.nodotversion=160_04 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE16~2.0_0
java_command: <unknown>
Launcher Type: generic

Environment Variables:
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_02\lib\ext\QTJava.zip
PATH=C:\PROGRA~1\Java\JRE16~2.0_0\bin;C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOW S\system32\wbem;C:\PROGRA~1\MICROS~2\Office;C:\Pro gram Files\QuickTime\QTSystem\;.
USERNAME=dv
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 2, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 15 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

Memory: 4k page, physical 1039852k(420816k free), swap 2501380k(1869980k free)

vm_info: Java HotSpot(TM) Client VM (10.0-b19) for windows-x86 JRE (1.6.0_04-b12), built on Dec 14 2007 00:51:20 by "java_re" with MS VC++ 7.1

time: Sun Aug 03 11:17:20 2008
elapsed time: 0 seconds>

What happens
I can live without chatting but what is the bug and how to get rid if it?
Please advise
Thanks

the browser crashed and an error icon appears on my desktop opening to:
<#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0744c77a, pid=1772, tid=3844


The resolution to your problem is located here. Unfortunately it can either be hardware or software related. And Welcome to DAL.

0xC0000005 Access Violation Error