Hi there, i have a full connection via ethernet cable from my modem but i can`t connect to the internet. My msn connects. I have tried various things to see what it is but cant get it going. Any help would be great

Please provide more information, we need to know at the very least what version of Windows you are using.

Hi there, thanks for the quick response.

Location - Belgium
ISP - Telenet
Modem - Motorola SBV5121E Cable Modem
No router is being used
Wired ethernet connection
Computer - HP Pavilion ze2000
XP Home - I have auto updates on so i assume SP2
Internet Browser - IE

The computer im on now is working on vista and has always been working fine.
The HP one i have problems with, just stopped working all of a sudden. I can somehow get a connection and can even get on to msn messenger, i just cant view any webpages at all.

I did the following with the cable plugged in to the non working computer


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\tesco>PING 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=97ms TTL=53
Reply from 216.109.112.135: bytes=32 time=97ms TTL=53
Reply from 216.109.112.135: bytes=32 time=97ms TTL=53
Reply from 216.109.112.135: bytes=32 time=98ms TTL=53

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 97ms, Maximum = 98ms, Average = 97ms

C:\Documents and Settings\tesco>PING yahoo.com

Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=97ms TTL=53
Reply from 216.109.112.135: bytes=32 time=96ms TTL=53
Reply from 216.109.112.135: bytes=32 time=95ms TTL=53
Reply from 216.109.112.135: bytes=32 time=98ms TTL=53

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 95ms, Maximum = 98ms, Average = 96ms

C:\Documents and Settings\tesco>NBTSTAT -n

Wireless Network Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Local Area Connection:
Node IpAddress: [84.196.197.93] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
YOUR-4105E587B6<00> UNIQUE Registered
YOUR-4105E587B6<20> UNIQUE Registered
WORKGROUP <00> GROUP Registered

C:\Documents and Settings\tesco>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : your-4105e587b6
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : telenet.be

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-12-F0-64-5C-67

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : telenet.be
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-C0-9F-95-E3-21
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 84.196.197.93
Subnet Mask . . . . . . . . . . . : 255.255.224.0
Default Gateway . . . . . . . . . : 84.196.192.1
DHCP Server . . . . . . . . . . . : 195.130.137.2
DNS Servers . . . . . . . . . . . : 195.130.130.164
195.130.130.4
Lease Obtained. . . . . . . . . . : 11 March 2008 08:59:45
Lease Expires . . . . . . . . . . : 11 March 2008 09:59:45

C:\Documents and Settings\tesco>


I have also tried all of the below -

resetting IE to defaults

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

tried downloading and installing another browser Firefox-

All firewalls turned off

also i tried to reboot in safe mode and for some reason my laptop just cuts out and turns off a few seconds after its loaded in safe mode


Hope this all helps

Thanks

Thanks so much for the help

ok i have the same exac problem ihave the same computor and os (HP pavilon vista home preimeum) i think its a virus it may not be ihavent fixed mine either so yea im sad im on a crapy coumputor now ahhh ive only done reseting my internet stuff but if all that other stuff dident work for u then ihave aint gonna try

If you think that you have a virus I suggest that you read this & post another thread here. We cannot help you with that here.